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OKLAHOMA
VOICE
With October "Pulse of the Agent's"  Opinion Poll Results
November 2009
Published monthly by United Farmers Agents Association, aka UFAA, Chapter 15 Eastern Oklahoma.Chapter 15. The chapter meets the
first Wednesday of each month.
Next Chapter 15 Member Meeting: Wednesday November 4th 11:30 AM |
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Chapter 15 will meet November 4th in the upstairs meeting room at the Silver Flame Restaurant located at the S/W corner of 61st & Sheridan, Tulsa.A
fixed cost of the meals @ $12.50 per person that includes drink, tax,
gratuity and a group appetizer. We'll have a choice of 5 entrees.
Lunch Menu Non-member agents welcome.
Special Invitation to Oklahoma Farmers Agent Network Members.
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Mission Statement
The United Farmers Agents Association -UFAA-
is a professional association committed to helping our members through
education, communication, support and information and to establish a
true partnership with Farmers Group, Inc.Check out our website
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Oklahoma UFAA Contacts:
UFAA Chapter 15 serving Eastern Oklahoma
President- Mike Gately
918/481-3277 -Tulsa
UFAA Chapter 12 serving Central-Western Oklahoma:
President- Tony Reese 580/355-1335 - Lawton
UFAA Oklahoma Voice Editor
UFAA Oklahoma Voice Ads
To join an
Oklahoma UFAA Chapter
choose one closest to you and
contact the chapter.
Or, sign
up at the UFAA
Website.
United Farmers Agents Association Web Site
UFAA
Chapter 15 Newsletter Archive & Homepage Letters to the Editor
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 Greetings! Farmersagent.com Updates Spamware You must take WHITELIST action on your email settings
Recently updated spam filtering programs at USA.NET, the vendor that handles farmersagent.com
email caused some problems when blocking several spammers addresses that have assaulted the
agency force with spam messaging. Some HTML formatted messages were included in
the update. Unfortunately, the Oklahoma Voice Newsletter may now be treated as spam as it
is an HTML document. This is likely the reason some may not have received the
October issue of the Oklahoma Voice Newsletter via your email address @farmersagent.com
To ensure you receive future copies of the Oklahoma Voice, you are strongly encouraged to confirm your continued interest in receiving future email newsletter issues. You may easily do this by returning to the top of this newsletter and choosing the CONFIRM link of continued interest in receiving this newsletter.
ISPs also advise to follow the instructions below to WHITELIST the senders name and email address shown at the top of this email. Here is a simple 1 minute solution. Go to your farmers email
account on dashboard by clicking the envelope at the top of the main page near
the Farmers logo.
1. From the menu on the left side under SERVICES, select WHITE
LIST FILTERING.
2. On the WHITE LIST FILTERING PAGE activate the check mark
box stating Include email addresses from my Contacts as part of my White
List.
3. Click the activate button.
4. Now select ADDRESS BOOK from the menu on the left side of
page. Then select PERSONAL ADDRESS BOOK.
5. At the top right of the CONTACTS page select NEW CONTACT
icon. A security warning (perhaps two) may pop up- just select YES to
continue.
6. On the NEW CONTACT page type Keith in the
fist name box and Kraft in the last name box. In the PREFERRED
EMAIL box type keith.kraft@gmail.com (Note the dot between the first and last name.)
7. Select SAVE in the upper Left corner.
8. Members will also want to whitelist these domains: Directmail@ufaa.com and ufaadirect@cbnstl.com for important member updates. For UFAA sponsored E&O program you should whitelist kevin@dahlkeinsurance.com and Kevin@groupeando.com
That's it. You should now receive the Oklahoma Voice and other whitelisted emails in your
farmersagent.com inbox. You should also take whitelist action on other email accounts where you receive our issues as all ISPs are tightening their spam detection. Depending on other personal email settings on your
account, the Oklahoma Voice and other desired email could be placed in your spam, bulk or trash file. You will
want to check these regularly.
Should you ever miss a copy of the Oklahoma Voice or want to review a past issue just go to the www.ufaa.com website > Publications tab > Chapter Newsletters. You may also review past issues on our home page link located in the Oklahoma UFAA Contacts section above or at the home page link at the bottom of the newsletter.
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If you prefer to change your email address from your farmersagent.com to an alternate email address, please select UPDATE PROFILE at the bottom of this newsletter. You may go there now and return here
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Attitudes of Agent Frustration
Reply- Even a lizard or a
Progressive Lady will not help us. I wish they would take any advertising money
and lower our rates. What good does it do to advertise if our rates are too
embarrassing to tell the clients. We are out of the home and auto business. I
really can't figure out why they just don't shut us down. They obviously don't
want to sell any insurance. I just talked to a client whose homeowner renewal
went from $1100 to $2600. How can I justify an increase of that magnitude?
Reply- I know advertising at this point wont help us sell an overpriced product, but
their ads are clever, much more than ours, and I'm sure more people check those
companies out. It seems like we're wasting money with our ads, that was my
point. What really irritates me is the contest our state office has for seats at
the Sprint Center in the executive suite or at a major league sporting event.
Lets cut something out at the top, we're suffering but corporate still enjoys
those types of luxuries. The agents have felt the loss, maybe corporate should.
We cant justify the increases, we can hope everyone else will follow suit and
then we'll be competitive. I have no answers just weathering the storm.
Reply- I really enjoy reading all of
these posts and I am as frustrated as any of you, perhaps more so because after
giving thirty five years of my life to this company, they have me on the DARG
program. I am afraid we are all just "bitching to the choir". We need to find a
way of getting to the upper management with our frustrations, and it has to be
done "en masse". Sure, they say we "old timers" don't get out there knocking on
doors. Why should we have to??? We've paid our dues. I want to be left along to
manage my agency as the independent contractor I am supposed to be. I take good
care of my clients. Some have been with me since the beginning. Maybe some kind
of nationwide petition or something needs to be started. I have never seen
anything like what is going on with this company. They could not destroy a
company any better if they tried... Maybe that is what they want? Any
ideas?
Reply- I don't understand DARG, I
thought they did away with it. It sounds like age discrimination to me. You cant
help claims, you don't control how others drive or the weather. You cant be
responsible for pricing as well. I would ask for assistance from the district
and the state office to turn the agency around, there are dept's (?) that get paid
to do that. I only thought we could be fired for embezzlement or abandonment, is
this wrong? Get a lawyer & review your contract.
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 Who is to"BLAME"for the bad
mouthing & poor press?
Blame is easy to push upon others. However, others will not always readily accept it.
There are perceived problems with Farmers Insurance, internally for the most part but, over time the problems have leaked out to our policyholders through rates, billings and changes and now being solicited and printed in rating surveys released to the media. Our ratings from such well known companies as J D Powers and Consumer reports have slid over the years to an embarrassing level for our company and your agency. PIF has dropped territory wide and many of our dedicated clients have become turncoats- jumping to the competition- Justifiably, we might add. The Agents and DMs say, "Don't blame us as we have little, if any, control over the operation of the companies. We are Independent contractors controlled by bulletins, computer programs and manipulated as employees." Perhaps.
The brass responds, "It's not our fault as the media surveys were taken in geographically weak operation areas or the survey numbers were too small to reveal correct results." Perhaps.
So, just whose fault is it? Review the 2009 J D Power and Consumer Reports policyholder surveys below and you decide. Then, at the end of this subject series, we will ask a question in the Pulse of the Agents Poll as to who is to blame. |
Comparing the year over year JD Power Homeowner Studies, the industry average improvement was 21 points on a 1,000 point scale from 752 points in 2008 to 773 points in 2009. Farmers improved from 745 last year to 749, or 4 points, in the current study. You may view individual company Homeowner Insurance category rankings here.
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Here is a Consumer Reports video that was aired on many local TV stations across the country in October, 2009. How did Farmers rate?
Consumer Reports Homeowners Insurance Claims Video
Just mouse the video on the right side of the article that appears.
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Comparing the year
over year JD Power Auto Studies, the industry improved 14 points on a 1,000
point scale from 787 points in 2008 to 801 points in 2009. Farmers
improved from 777 last year to 797, or 20 points in the current study. Also, note the 21st Century rating. You may view individual company auto insurance category rankings here.
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Comparing the year
over year JD Power Shopping Studies, the industry fell 2 points on a 1,000
point scale from 867 points in 2008 to 865 points in 2009. Farmers
maintained their poor rating of 849 points last year losing 6 points to 843 in the current study. According to
Powers, companies below 865 points fall below the industry average. Also, note the 21st Century rating. You may view Individual company category rankings here.
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The above Farmers ratings are not very complimentary to your agency or future.
So, here's your chance to push the blame to others or take it on the chin wherever you believe the blame should be placed. You can do it in this months ...
"Hey! It's all your fault!"
"PULSE OF THE AGENTS" POLL
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Greetings!
UFAA Sponsored E&O Enrollment
is Gone for 2009
ENROLL NOW FOR THE 2010 UFAA GROUP E&OWhy should you change coverage after all these years? MANY AGENCIES HAVE SAVED MONEY....ALL GOT COVERAGE NOT OFFERED IN THE FARMERS COMPANY SPONSORED GROUP E&O INSURANCE PLAN**What coverage?Few agents are aware that when your agency writes a Farmers policy, your coverage under the Farmers Group E&O coverage EXCLUDES ERRORS- and resulting exclamations such as- ah-oh, oops, darnit, ah, ahem, boo, egad, er,
golly-darn, hello?, hey,
jeepers, ouch, phooey, pooh, shucks, ugh, and um- when
you fail to provide an available coverage that was within your binding
authority that would have met underwriting guidelines and would have
covered your insured's loss.This
is not only applies to NB but, to policy revisions, rewrites, and most
any other action that omits a coverage necessary to protect your
customer.
What Happens Then ?Once your FARMERS E&O claim is excluded you have to ask Farmers to
"retroactively reform" your insured's policy to collect back premium and
provide coverage to your insured.
Per Farmers own statements Farmers has no written obligation to
pay your loss. Your
excluded E&O claim is then decided on a case by case basis by Farmers,
rather than by the insurance laws of your state or E&O policy you paid for. There
are documented cases where Farmers has refused to pay these losses and
the agent involved was exposed to all defense and settlement costs.
For this and many other reasons, every day more Farmers agents move
their
E&O to the New Group E&O plan
for better low cost coverage that applies to all your retail agency
business, providing benefits that aren't linked to your Farmers
appointment
agreement with an insurer that represents only you.Go to http://www.groupeando.com
for your online Quick Quote
and a coverage summary 
Renewal rates are not
expected to change & the renewing agents will NOT be required to pay for the
$100 loss control as this for the first year only. An additional savings over the Farmers E&O Plan. Have you received your 2010 E&O renewal email? If not, contact-
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Dear
"The Pulse of the Agents"
October Opinion Poll Results
The Oklahoma Voice reader polls take no more than a few seconds to complete. You are informed immediately how your vote compares to other responding readers. It is important to vote in the polls as we all can gain the "Pulse of the Agents."
Your poll votes remain anonymous. We only obtain the numbers of answers converted to percentages, not the source of those numbers. Readers can only vote in a poll once. The percentages shown when a reader votes, is the tally at that moment. We'll publish final poll results in a future issue.Look for this image > < designating a poll where you may vote.
Results of the October, 2009 "Pulse of the Agents Polls"
In a October Oklahoma Voice article concerning corporate Robocalls becoming illegal as of Sept. 1st without written permission and option to opt-out, we asked,
My agency is receiving RoboCalls from Farmers Corporate and...
Farmers has my written permission 0%
Farmers does not have my written permission 44%
No permission, but likely assumed under the agent contract 33%
My agency has not had company robocalls. 22%
A national Insurance Journal survey of agents on the Cash for Clunkers Program, agents nationally answered Yes 22% and No 78%.We asked Oklahoma Agents the same question-
Did your agency see an increase in auto insurance business due to the government's "Cash for Clunkers" program?
No 57% Yes, and auto business has been good ever since 0%
Yes, but it did not last very long 0%
Yes, but was mostly replacement vehicles- not additional cars in H/H 43% |
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Communicate with your most important assets-
your current customers
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highly affordable way to get your message out to your customers,
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you'll build strong connections with your audience that lead to
referrals, repeat business and loyalty. With Email Marketing by Constant Contact, you can:
- Choose from more than 300 easily customized email templates-or create your own from scratch.
- Create highly visual, professional-looking email newsletters and promotions in just minutes.
- Drive more traffic to your website with focused, targeted email communications.
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and manage your email list: import existing customer lists, add names
individually, or capture contact information from website visitors.
- Measure
your email campaign results instantly-check click-through rates, review
new subscribers, and see who opened and clicked on each link so you can
tailor your follow-up communications.
- Send automated communications to new sign-ups via an autoresponder tool.
- Communicate
with your audience with confidence, knowing that Constant Contact will
take care of getting your email delivered and keep you CAN-SPAM
compliant.
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 21st Century LeadsAgent Benefit or Free Auto Policy Service?
A California agent writes, "In case you haven't seen this- attached is an article
that appears in the October issue of Best Review on Farmers and 21st Century. I
have also attached some pages showing auto volume by various companies."
A review of the 6 pages was enlightening and useful background info with 21st Century beginning is 1966 and doubling premiums for several years until they broke a $billion in auto premiums in 1993.
The downside is told in most of the 55 online complaints by current and x-clients that target 21st Century's apparent poor customer service and claims handling as shown in the JD Power ratings above. The questions that pops up in the reader's mind is-
1. Will Farmers Agents will be asked by referred lead clients to service their 21st auto without commissions and direct policy access?
2. Is this just a candy-coated disguised lead benefit that transfers more costs to the Farmers Agents obligated to field service the auto problems to save the related written policies?
3. If 21st Century creates problems or questions for thier clients, just who do you think the client will call next?
4. If you are able (?) to provide a great 21st auto customer experience, who will the client begin calling first- for FREE auto policy service?
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Join Our Mailing List!
Open only to active Farmers Agents. We verify active agent #
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If you wish to be excluded from future mailings please let us
know by emailing us at ufaa15@.gmail.com or by using the Unsubscribe feature at
the located within this document. Disclaimer - The Oklahoma Voice is published
twelve times per year for the United Farmers Agents Association, Chapter 15
Northeastern Oklahoma. The United Farmers Agents Association and the editor
neither assumes any responsibility for the accuracy of the articles or
advertisers, nor any liability arising from reliance upon them. The Oklahoma
Voice expresses it's appreciation to the many members who assist in and support
it's publication,. Opinions in the Oklahoma Voice do not necessarily express the
views of any single member or Chapter officer or UFAA organization. Products and
services advertised are not endorsed by this Chapter or United Farmers Agents
Association, Inc. Complaints or inquiries should be forwarded directly to the
advertiser. All purchases and services are at the complete discretion of the
consumer. Trademarks and/or logos are the respective products or trademarks of their respective
owners. |
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Check out our website
Odor Abatement Meth Labs
Biohazard & Crime Scene Cleanup
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Residential and Commercial
Edmond 405-330-0025 Tulsa 918-270-2888
Check out our website
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Bethel Collision Center
(918) 258-3318
BBB Rated A+
View our website
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Call for Board up Service 24/7
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Tulsa Broken Arrow
918/664-7904 918/258-7578 |
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For use with new customer activation. Not valid with any other offer.
One check per customer. Must be presented prior to service activation. License # 87 View our website
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THE SPECIFIC SECURITY
OBJECTIVES OF UFAA ARE:
1. A two-way negotiated contract.
2. For rendered services contractual compensation schedules encompassing full commission of all premiums.
3. Agent ownership of policies and expirations.
4. Termination for just stated-cause only.
5. Ending discrimination of agent or agent authority.
6. To foster cooperation for mutual benefit, between other agent associations. |
Tamera Bilby Passes
Smith Funeral Home in Sapulpa will handle the burial arrangement on October 7th for Tamera
Bilby 46, who passed away October 5th following a recent illness. Daughter Tamera is survived by the Farmers Family of Harold & Ladean Bilby She is the sister of Rick & Mickey Bilby.
UFAA 15 expresses our sincere sorrow for the loss of another precious Bilby family member.
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Notice to Chapter 15 Members
Annual Elections
Annual Chapter 15 elections will be held during the December 2nd meeting. Positions for elections will be President, V. President, Secretary & Treasurer.
2nd Notification 11/09 as required by the UFAA By-laws.
Members mark your calendar
UFAA Chapter 15 Christmas Party has been scheduled for December 12th from 5 to 8 PM. R.S.V.P. invitations will follow to Chapter 15 membership with info on location, gift exchange and door prizes.
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10/07/09
We will not be turning on Farmers All-Lines Billing as planned on
10/19. [for Oklahoma]
While I do not yet have a new date for you, rest assured we will
only implement if and when we believe the quality of the system is
acceptable.
While agent response in Illinois and Utah has been favorable,
there are a few defects that we want to get corrected before we turn on any
additional states.
We are committed to rolling out a quality system so
F.A.B. offers the customer experience boost we all desire. Thank you for
your understanding and feel free to contact your district office if you have
any questions.
Gregor Scott,
LUTCF 
Okla. State Exec.
Okla. State Office
The Agents say ---
YES! Let's do it right the first time!
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Driver License & ID Card
Renewal Notification
Effective November 1, 2007, state law tightened requirements for persons
applying for a driver license or identification card. Pursuant to HB 1804, all
applicants must present specific documented proof of legal presence in the
United StatesTo renew an expired driver license, go to any Driver
License Exam Station or to one of the tag agents
certified to accept state issued certified birth certificates ONLY. Tag
agents cannot accept any other documents, including passports or immigration
documents
Driver License & ID Card Renewal Notification
As the state stopped sending out DL renewal notices, anyone with a current Okla DL can sign up with the State of Okla. for DL renewal notice by email. |
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918-663-5848
Fire, Water, Storm Damage & Other Perils
Full Service Mitigation and
Reconstruction |
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Ads are now hot links to websites
Support Our
Advertisers
Please support and recommend our supporters.
Learn more about our advertisers as you or your clients may need their services in the future. Educate yourself so you can give your clients more detail about the services they offer.
You may mouse any of our valued ads in this issue for direct access to their informative and educational website.
ads rotated for 11/09 issue
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By Kim Komando
Kim answers many questions regarding Windows 7 that hit the market on October 22nd. - Upgrading Windows XP to Windows 7
- Using Backup in Windows 7
- Doing a clean installation of Windows 7
- Buying a Windows 7 compatible machine
- More at the Windows 7 link above.
Oklahoma
Voice has reprint rights. Copyright 2008 WestStar TalkRadio Network. Reprinted
with permission. No further republication or redistribution is permitted without
the written consent of WestStar TalkRadio Network. Visit Kim Komando and sign up
for her free e-mail newsletters www.komando.com
Black Friday ads-
As we get closer to Thanksgiving, you may want to search "Black Friday" on the Internet to retrieve advance after Thanksgiving day sales ads.
Daylight Savings
Did you remember to reset your clocks Sunday Nov 1st? Also remember to reset older computers, thermostats, faxes, phones, vehicle clocks, TVs, cooking ranges, microwaves and your watch. Most cell phones will change to correct time automatically.Check your Computer Clock
Older versions of Windows software will change your computer clock to the old daylight standard time- the last Sunday in Oct- a week earlier on the wrong date last used in 2006. An updated DST program may do it again on Nov. 1st that was effective in 2007 causing the clock to show the incorrect time. Simply correct the clock with a right-click on the clock icon. |
What Farmers should be telling you.
AND, you should be telling.......?
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 - "Best Agent Contract in the Industry."
- 21st Century will provide our agents with great leads.
- 75% of 21st employees to be laid off. Policy run-off in all states except CA.
- Our Discounts can save up to 40%.
- Auto rate increases are capped at $50. If system capping is turned on.
- Big (disappearing) discounts for teachers, cops and firemen.....
- The state office is here to help you.
- The Flex-auto will lock the rate. (Will renewals stick? - is the question)
- Farmers- A company easy to work with
- Free Pet coverage with comp and collision coverage. (That should line 'em up at your door!)
- ServicePoint is here to assist you. But, exceptions to retain clients is a no go.
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New Radio Talk Show for Small Business Launched by Oklahoma Entrepreneur Mike
Whitaker
Tulsa, OK (PRWEB) July 30, 2009 -- A new
radio show targeted directly at small- to mid-sized businesses is set to launch
in the Tulsa and Oklahoma City markets on August 1, 2009. "In Business with Mike Whitaker" will air
weekly on Saturday mornings from 6:00 am to 7:00 am on KRMG 740 AM/102.3 FM in
the Tulsa market and NewsTalk 1000 KTOK in the Oklahoma City market.
Designed to embrace the business person's hard work and ever-present
challenges, "In Business with Mike Whitaker" will present timely topics and real
solutions to issues facing today's businesses and the people they affect --
owners, entrepreneurs, managers and professionals. Learn more here.
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An Illinois
circuit court has certified a class action case against Mid-Century Insurance
Company, Farmers Insurance Exchange, and Farmers Group.
See the link below to the Chapter 15 Home Page for details on this suit.
Also, see the other articles received by the Oklahoma Voice that were too late to publish on this main page. -ed
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Investments Down?
 $1,000
Finders fee for each new franchisee we sign that you have referred to us in the States of: OK, AR, KS, MO, TX
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 The following email came from another Pinocchio DM who has forgotten "Agents are not his
employees."(This article repeated from the Oct. Okla. Voice issue due to spam issue explained in article above)
Holding 21st Century Leads Ransom for co-op ad signature
Co-Op Ads Coercion (Co-op Ads are an agent option- not mandatory)
In an Email dated June 29, 2009, a DM writes to the agents-
Subject: Reminder: Co-Op forms
If you have any questions on this please give me a call, otherwise
understand that this is your support in Farmers Marketing on TV, Radio, xxxxx
Park etc If we do not get enough participation there will no extra local
advertising in our area, there are xxxxxx dollars. As business owners this is
an investment you should make into your Agency.
Also note that if you do not sign up you will not qualify for the
opportunity to receive polices from the 21st Century Acquisition.
If you planned on bringing forms to the meeting please go ahead and fax it in and
we will make sure that they get turned in and we get your ticket for the game.
Even if you don't plan on going to the game or the meetings we need your co-op
form asap. DM
Here's an excerpt from another DM's email relating to 21st Century.
"You'll receive hands-on knowledge about what the pros do to excel in life sales.
Besides protecting your clients, ideally you'll see an increase in your
P&C
retention, higher income, and you'll be in a stronger
position for 21st Century leads when they start
to flow."
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The only place 21st leads may flow is California where a $34 million rate decrease was recently filed and approved. In other states, 21st Century is raising rates to create a managed run-off of policies, per Farmers top management videos of May 20, 2009. -ed
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Farmers Insurance Unveils iClaims
Application
for Customers
LOS ANGELES, Sept. 15 -- Meeting the needs of its customer's
mobility, Farmers Insurance
Group today unveiled its new iClaims application for customers who use an iPhone
or iTouch . The new iClaims app allows Farmers customers to immediately file an
insurance claim, no matter where they may be - even at the scene of a traffic
accident. The secure application is free to Farmers customers.
(Logo:
http://www.newscom.com/cgi-bin/prnh/20080605/LATH062)
"The new iClaims application allows Farmers Insurance to
enhance its already excellent customer service 24-hours a day, seven days a
week," said Bryan Murphy, Farmers Insurance Chief Claims Officer. "With more and
more people using their iPhone to meet the demands of everyday life, the Farmers
Insurance application provides instant service when our customers need it the
most."
Farmers customers' agent information can be permanently
stored so that they are just a click away from contacting their agent for
immediate service. With the use of the iClaims app, a customer is in instant
contact with a Farmers HelpPoint representative. Pictures can be taken at the
scene of an accident and then emailed . This allows for faster claims
processing.
In addition, the application also allows Farmers to alert
customers when severe weather is threatening; find
Farmers vendors and services; and lets customers take a photo inventory of their
home and store or email the pictures from their iPhone or iTouch.
To get the iClaims application: Go to the App Store from an
iPhone or iTouch (requires WiFi connectivity), select the search button, type in
Farmers, and from the result list select the Farmers iClaim application. From
the iClaims description page select the install button. It's that simple and
there is no computer required. Alternatively you can go to the iTunes App Store
from your computer and search for "Farmers." Click on the iClaims application,
from the description select the "get app" button, and the next time the customer
syncs the iPhone or iTouch, the application will be installed.
Get more information and a link to the app by visiting
www.Farmers.com or find it on a local your Farmers agent's website. Source: The Auto Channel 10/15/09
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Check out the UFAA Chapter 15 Home Page with more Farmers, industry news and lots of member benefit information and newsletter archives. New on the Chapter 15 HOME PAGE Breaking News to late to publish above
Article: Who needs Referrals?
-Farmers-21st Century announce more layoffs & hirings. -An Illinois
circuit court has certified a class action case against Mid-Century Insurance
Company, Farmers Insurance Exchange, and Farmers Group.
 HOT OID Info you need to know -Do not call the Okla. Ins. Dept. (OID) They now provide info on line: Anti-fraud Complaint Form- for you & your clients
Consumer Request for Assistance Form- for your clients
Home and Auto Rate Comparison Charts From the OID.
These articles and more on the home page link above.
Have you joined UFAA yet? We just can't make it much easier.
Just mouse the logo above to obtain the membership application. Fill it out; attached a check and mail or use the bank card option and fax it to 1-314-631-7963. United we stand. Divided we fail.
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