I know that it can be frustrating when I am out of the office and not available for patients. Although I do have extensive office hours, there are times that I am not available. The main reason I am out of the office is for continuing medical education. Not only is it required that physicians participate in conferences and lectures, I believe that my attendance at these events make me a better pediatrician.
I purposely postpone commitments that take me out of the office for typically slower times in the office (summer mainly) and try to never take time away during the busy cold and flu season (Halloween through the end of February).
Here is a list of upcoming dates that I will be out of the office/office closings:
Wednesday, July 13: I have Jury Duty that I purposely postponed to the slower summer months. I plan on checking phone messages throughout the day and will see urgent patients late in the day. There is a possibility that my Jury Duty will spill over into Thursday and Friday.
Friday, July 16: We are closing the office at noon (administrative personnel as well) for training.
Monday, July 19: Medical Conference
Wednesday, August 4 - Friday, August 6: Medical Conference
Monday, September 6: The office will be closed for Labor Day
Wednesday, September 8 - Friday, September 10: Out-of-town business meeting
While I am away administrative personnel will be available to answer your calls weekdays from 9 am to 5 PM, although we close for lunch from noon - 1 PM. My staff is able to assist you with a number of administrative tasks. If you have a medical question, you will be referred to PMG located at 275 Sandwich Street in Plymouth. The PMG office number is (508) 746-5900.
PMG can address your medical questions or concerns and, if need be, see your child in their office. Please be aware that your insurance policy may not cover the visit to PMG. You should contact your insurance plan to see if the visit will be covered. If not, you will be responsible for the charges.
PMG will not be able to do routine medication refills or make referrals. Please check your prescriptions and let me know if you need a refill or a referral prior to my time away from the office.
Another option for urgent care while I am out of town is retail-based minute clinics. Some CVS stores (including the one in Plymouth on Pilgrim Hill Road) have these in-store clinics staffed by nurse practitioners. In my experience these clinics are good at providing simple, quick care (i.e. strep tests, ear infection exams) and they provide good documentation back to me for quality continuity of care. Keep in mind, however, that these clinics are staffed by individuals who work for companies trying to sell over-the-counter pharmaceuticals. Also, most families will have to pay cash for these services, although I do believe they accept some insurance plans. You must check with your insurance plan to see if a visit to a minute clinic is covered.
I will follow-up with all callers when I am back in the office.