Leadership, Crisis Communications, and the Reputational Threat
John Cullen, Foresight PR www.foresightpr.com jfcullen@aol.com
Business schools prepare organizational leaders to deal with many types of situations - some favorable, many threatening. Today's leader is far more likely to emerge from a natural disaster far better than he or she would if the organization faced a reputational threat.
Reputational threats are the greatest challenges to an organization's survival, yet few leaders understand them or have a faint clue of how to deal with them.
Most leaders, acting on managerial instinct, are likely to employ strategies that will make things far worse.
This article illustrates how to prepare for and respond to crises that impact the organization's reputation.
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September 11-12 Bogota, Colombia
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September 15-17 Boston, MA
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November 10-11 Orlando, FL |
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Effective Crisis Communication
This presentation is for anyone involved in any sort of crisis communications in an organization. It discusses pre-crisis preparation, questions to ask before communicating, communicating with employees, and offers tips for managers.
Effective News Media Management in Times of Crisis
Effective news media management is a critical element of any comprehensive business continuity and crisis management strategy.
However, even companies that respond well to crises from a managerial and an operational point of view are often unprepared to interact effectively with the news media.
This lack of preparedness frequently leads to heightened media scrutiny and unfavourable media coverage, which all too often translate into negative stakeholder perceptions and lasting reputational and economic damage
This article outlines what you need to know to effectively communicate with the media. |
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Creating a Better Crisis Leader: We CAN do More!
Stacy L. Willett, University of Akron, Smuffet@uakron.edu
This presentation takes a close look at the evolution of leadership theory, the context of crisis, and common problems and recommendations.
There are common characteristics in leaders and this presentation illustrates the importance of these leadership qualities during a crisis event.
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The International Consortium for Organizational Resilience (ICOR) was founded to respond to the growing market need for a single avenue of access to the many offerings of education and credentialing expertise that is easily accessible and usable worldwide.
We are a not-for-profit education and credentialing organization that provides professional development, certification, thought-leadership, and the latest in research and industry trends.
ICOR provides the solution to organizational resilience - throughout the world.
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Sincerely,
Lynnda Nelson, President
The International Consortium for Organizational Resilience
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The Sky is Falling! Getting Your Message Across When Seconds Count.
Faith Wood, Inspiring Minds Consulting, Ltd., www.imind.ca faith@imind.ca One of the single most important activities in your life relates to your ability to communicate. Communicating under pressure tests our effectiveness like nothing else.
Learning how to relate to others during difficult situations will certainly increase your professional value and enrich your personal and workplace relationships. Read this whitepaper to find our how to effectively get your message across when seconds count.
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When Every Second Counts - Learning to Become Response Able
Ted Buffington, Achievement by Design, www.toachieve.com ted@toachieve.com
In the first seven seconds, your actions (or inactions) could have a dramatic impact on the outcome of an emergency or incident you respond to. Better mental training can make you a much better performer in the clutch.
Response ability is NOT mind over matter - you can't just wish to be resourceful in a crisis. It IS matter over mind - if what you want matters enough you won't mind what you have to learn or practice to get yourself and others focused in critical situations. Read more from Buffington's article.
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The Three C's: Confidence, Charisma, and Creativity: How Necessary are they for Emergency Management Leaders?
Linda Pickard, Pickard & Laws Consulting Group, Inc. lpickard@pickardlaws.com www.pickardlaws.com
Leadership can be learned. Charisma is not all it's "cracked up to be". In that we all have the capacity to lead with influence,
Leading change in complex situations is an art as well as a set of skills. The right mix of confidence, charisma and creativity fuels momentum, working wonders to inspire and focus teams.
Read this presentation to learn about the new twist on these capabilities to fit today's world and how to sharpen each. |
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Creating a Culture for Business Continuity and Disaster Recovery Planning
Dr. Edward M. Goldberg (ED), DM, PE, CBCP, Core Faculty, Capella University, BC/DR Coordinator, Northeast Utilities Edward.goldberg@capella.edu
Organizations change often, but without ongoing effort by BC/DR leadership, plans become stale.
Absent an ongoing BC/DR strategic and tactical mindset, BC planning is a periodic activity that, at best, takes a snapshot of readiness and creates plans in a vacuum.
This presentation describes how to align an organization's culture with BC/DR for sustainable results. |
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