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The International Consortium for Organizational Resilience Newsletter                                July 27, 2007

Building Resilient Communities:  The Latest in International Research and Experiences of Government and Public Agencies and the Private Sector

How Do We Build Resilient Communities?
 
As people still recovering in the Gulf Coast region of the US from the devasting hurricanes and flooding in 2005 can attest to  - it is no longer enough to just take care of your organization.  Each member of the community is dependent upon other members and the ability to survive a community or regional event will depend upon the resilience of the community as a whole.
 
So how do we build resilient communities?  ICOR was fortunate to be able to attend the World Conference on Disaster Management (WCDM) in Toronto this month and to hear speakers sharing what they are doing to build resilient communities in their part of the world. 
 
This month's newsletter includes presentations from WCDM as well as research, articles, and  links on this subject.
 
In January, ICOR held a panel discussion hosted by Brooklyn Polytechnic University on the subject of organizational resilience.  To download a text or MP3 copy of the discussion link here or go to ICOR 's Library at http://www.theicor.org/pages/podcast.html
 
The topic of May's issue of ICORrespondence was Resilient Universities.  FEMA funded some reseach several years ago on Disaster Resistant Universities.  To download a pdf copy of this toolkit link here or go to FEMA 443: http://www.fema.gov/library/viewRecord.do?id=1565
 
In June, David Paulison, administrator for FEMA, spoke at the National Conference on Community Preparedness on  "Partnerships and Collaboration Through Citizen Corps." His comments focused on the importance that personal preparedness has in responding to a community disaster.  To read his comments link here or go to http://www.fema.gov/txt/about/paulison/speeches/061107.txt

If you know of a resource that should be included in ICOR's library that can be shared, please send your suggestions to lynnda@theicor.org
.
 
Virtual Brown Bag Lunch Seminars
 
Gerry Lewis from Gerald Lewis & Associates is launching Virtual Brown Bag Lunch Seminars beginning September 12 from 1-2 PM (Eastern).  September's topic is BCP: The Next Generation.  ICOR members save 10% on each of these monthy lunch seminars.  ICOR is granting 1 credit hour (.1 CEU) for each seminar you attend.  To learn more go to www.geraldlewis.com.
ICOR Offers Professional Development Opportunities Like No Where Else!
 
 
ACP Members, Continuity Insights attendees, CPM attendees, and WCDM attendees Save 10% on all ICOR courses through 2007!
 
Register Now!
 
 
Become a Certified Data Center Professional!
 
Data
Center Professionals all over Europe and Asia have become certified - this cutting edge and valuable professional development and credentialing course is now available in the United States and Canada only through ICOR. 

The Certified Data Center Professional course is designed to expose IT, Facilities, Business Continuity, and Data Center Operations professionals working in and around the Data Center to the key components of the Data Center.  It is the first in a series of four courses developed for Data Center Professionals.

October 1-2 Chicago
 
Register Now!
www.theICOR.org
1.866.765.8321
 
Human Impact Preparedness Audit
 
What's the weakest link in your continuity strategy?
 

Thirty-five percent of companies report that "People Risks" are the "weakest link" in their continuity strategy, planning, and recovery efforts.

 

The Human Impact Preparedness Audit course covers the critical components of a successful Human Impact Preparedness Program and will help you learn to assess your organization's state-of-readiness and to plan for pandemics.

 
 
 
 
Developing a BCM Response - Writing the Plans
 
Learn how to develop a complete BCM response by learning how to write the following types of plans:
  • Incident Response
  • Crisis Management & Communication
  • Business Continuity
  • IT Disaster Recovery
Included in the course is how to audit each type of plan according to BS 25999 and BCI's Good Practice Guidelines.
This 5-day course is Module 3 in the Essentials of Business Continuity Management Series.
 
 
Organizational Crisis Preparedness
 
Part of any resiliency/continuity plan is to do an assessment and to prepare for the probability of any type of event that may impact a work organization. This program will provide attendees with a comprehensive paradigm for looking at the total organization and its ability to mitigate the probability of occurrence as well as the impact of a wide array of crises.
 
 
Download the Brochure
 
ICOR's DRII Qualifying Exam Review Course
 
Choice is EVERYTHING.
Failed the Exam and feeling frustrated?  ICOR guarantees our course - or you can take it again for FREE.  Get Certified.  Feel Good. Call ICOR Today.
 
 
*ACP members save 20% at this location!
 
Also available as self-study and elearning.
 
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Media Relations
 
Your people are safe, the facility is secure, and your organization is in full operation, but your organization can still be in crisis.  Emergency events are not always caused by weather or a fire.  All kinds of actions can cause an organization to move into a crisis. Each event is unique, requiring special planning and response.  

In most crisis and disaster scenarios, the outcome depends heavily on what is said and done in the first few hours. Learn how to establish a public relations structure that can quickly and effectively report on an incident and manage the impacts and perceptions of the organization's key stakeholders, both internal and external to the organization.

This 2-day course is for those responsible for media communications.
 
 
Register Now!
1.866.765.8321
 
ICOR will come to you for in-house training.  Whether you want a course listed in our caurse catalog or a course created to fit your needs, ICOR can help you with all your training and development nees.
 
Call today to schedule your in-house training.
 
Course fees for in-house training are reduced by as much as 25%!
 
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Building Resilient Communities One Organization at a Time

By Lynnda Nelson, President of ICOR and Jim Nelson, President of Business Continuity Services, Inc. jnelson@BusinessContinuitySvcs.com

A resilient organization is one that is able to achieve its core objectives in the face of adversity.  Based upon the latest research and by exploring the elements of a resilient community and ten disciplines of the Resiliency Standard, we identify the elements necessary for developing a resilient organization - whether public, private, or government.
 
To read the whitepaper link here.  To read the corresponding ppt link here.

Working Towards Building Disaster Resilient Organizations and Communities

By Marge Verbeek vmarg@region.waterloo.on.ca and Madhu Beriwal madu.berwal@ieminc.com
 

This presentation shows the linkages between urban planning and disaster planning.  Communities across the world are trying to encourage and manage growth.  However, decades of work in sound community management can be wiped out by a single disaster.  This presentation discusses how emergency managers and urban planners can work collaboratively toward more disaster-resilient communities.

 
For the complete presentation link here
 
Assuring the Reliability of Critical Infrastructures: The Government - Private Sector Partnership...Is it Working?
 
Stuart Brindley, Independent Electricity System Operator
 

In recent years, all critical infrastructures have initiated programs to promote the reliable provision of services in the face of emerging threats and risks.  This presentation examines how the efforts of the private sector and government are being coordinated in the US and Canada, reflects on the successes that have been achieved and highlights what obstacles need to be overcome.

 
For the complete presentation link hereTo read an article published in Frontline Security Magazine (www.frontline-global.com) on the same subject, link here. (please call 1.866.765.8321 to get your copy)
 

Resilience Management:  A Framework for Evaluating and Improving Organizational Resilence

By Erica Seville, PhD, University of Canterbury, New Zealand
erica.seville@canterbury.ac.nz  www.resorgs.org.nz  
 
Resilience Management brings together the concepts of risk management, business continuity planning, and emergency management into a single holistic framework.  This presentation explains several tools and techniques, including the use of generic consequence scenarios, vulnerability matices, and the design of workshops for improving situation awareness and building adaptive capacity within an organization.
 
To read the complete presentation link here.
 
What makes a 'Resilient Organisation'? This is the topic of a six year research programme underway in New Zealand to develop strategies for both evaluating and improving the resilience of real organisations.  The research team are now looking for international case-study organisations to be involved in this project.
 
To read the complete article, link here.
Creating Community Partnerships
Gerri King, PhD Social Psychologist & Organizational Consultant, Human Dynamics Associates, Inc. gerri@gerriking.com and www.gerriking.com  
 
It is never too early to identify a community's individual and collective resources and create a protocol that works for and serves everyone.  This presentation is based on the premise that all parties must commit to preserving the community, protecting people and property, and maintaining continuity.
 
For the complete presentation link hereFor an article on the same subject, link here. (please contact 866.765.8321 to receive a copy.)
Mobilizing Corporate Resources to Disasters:  Toward a Program for Action
William Raisch, Matt Statler & Peter Burgi, The International Center for Enterprise Preparedness, New York University.  www.nyu.edu/intercep and intercep@nyu.edu
 
In recent years, we've seen how disasters - both natural and man-made - can overwhelm even the wealthiest governments and the best-funded humanitarian aid organizations. The business sector, with its substantial resources and logistical capabilities, has the opportunity to play a major role in alleviating suffering and mitigating the effects of disasters.   
 

This whitepaper outlines work being done by InterCEP to develop a clear program for action in advance of a catastrophe, companies, governments and aid organizations can work together to mobilize private-sector resources when and where they are needed most when disaster strikes.

 
For the complete whitepaper link here
Managing Volunteers After a Disaster

 

Faye Stone, Deputy Executive Director Office of the Governor, North Carolina faye.stone@ncmail.net

 

If there is a disaster, volunteers will appear!  Do you have a plan for managing them?  Do you have the resources?  Will these volunteers become a disaster within a disaster?  "Are you feeling the heat" about volunteers?  Learn about the challenges and solutions for successful disaster volunteer management.

 
To read the complete presentation link here.
Deveoping an Emergency Response Community
Kathryn Brinsfield. MD Boston EMS brinsfield@bostonems.org 
 

Boston EMS has taken a mult-faceted approach to building a more resilient emergency response community.  This has resulted in a more cohesive and effective response by private and public sector stakeholders.  This presentation shares the techniques and strategies to planners at all levels in building this type of community.

 
For the complete presentation link here.
Why Your Partners May Be Your Biggest Liability (Supply Chain Resilience)
Curtis Siegel, Director, RSM McGladrey curtis.siegel@rsmi.com
 

If relationships with your organization's partners are disrupted, so is your organization's continuity.  Through case studies, this presentation explores types of business partners, risks and continuity opportunities.  Use the tools this presentation provides to identify your own partners; then learn how to strengthen those relationships and reduce the risks of failure.

 
To read the complete presentation link here.

About the ICOR - Who we are and what we do

The International Consortium for Organizational Resilience (ICOR) was founded to respond to the growing market need for a single avenue of access to the many offerings of education and credentialing expertise that is easily accessible and usable worldwide. 

We are a not-for-profit education and credentialing organization that provides professional development, certification, thought-leadership, and the latest in research and industry trends.

ICOR provides the solution to organizational resilience - throughout the world.

Please contact us to find out more!  info@theICOR.org or call 1.866.765.8321
Sincerely,

Lynnda Nelson, President
The International Consortium for Organizational Resilience
Save 10% Don't forget:
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  • ACP members save 10% on all ICOR courses and 20% when an ACP member hosts an in-house training!
  • All WCDM attendees save 10% on courses offered during 2007!
Contact us to find out how - 1.866.765.8321 or email info@theICOR.org