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The cornerstone of the Lighthouse Canberra BusinessPoint program delivery is our Master Classes and Clinics. So far, each event has been at capacity within a short time of announcing the topics and date! Canberra business operators are enjoying our 'beyond 101' approach to events. Master Classes take complex topics, subject matter experts and an intimate format (audience numbers are strictly limited) and aim to give participants practical insight that they can apply in their businesses that very day. So far, we have run two Master Classes; Workplace Relations and Selling ICT Services to Government.
The lunchtime format (11am-2pm) of the Master Classes has had the added benefit of providing great networking opportunities for business operators who aren't often able to get to evening cocktail functions.
The next Lighthouse Master Class is on Talent Management. This will cover not only dealing with 'problem' employees, but the challenge of inspiring and motivating high-performing employees.
Clinics are one-on-one sessions with experienced business service providers. We found that many of our clients were delaying getting important advice because of the cost and, in some cases, were also intimidated about not knowing what questions to ask. Lighthouse addresses this in two ways: by providing the consultation at no cost and meeting with participants ahead of the session to help understand the exact nature of their problem or concern. This information is provided to the person running the clinic session to make sure you get the most out of your time. Our first Clinic session on Risk Management, facilitated by Austcover Insurance Brokers, has taught us that having both parties well prepared is the key to a productive clinic session.
Our upcoming clinic is Commercial Law, facilitated by Meyer Vandenberg Lawyers. The initial session is now completely booked, but we are taking a waitlist and considering additional sessions.
If you have any ideas for other Master Classes or Clinics or are a service provider interested in working with us to deliver a session, please contact us.
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