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JANUARY 2012 DASHBOARD
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FAST FACTS
- In January, 2-1-1 received 1,905 requests for information and referral
- 49% of the individuals/households were first time callers
- 45% of callers had an income of $833 or less; 35% had an income of $834-$1,667
- 40% of the callers were unemployed
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 TOP 5 PRESENTING NEEDS | |
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TOP 5 SERVICE GAPS | 
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PROFILE ON HOMELESSNESS
In the month of January, 2-1-1 received 57 calls from individuals and/or families who were homeless.
Of the 57 calls received, 61% found themselves homeless for the first time. There were 35 children with 59% of those being 6 years of age and under.
UTILITY ASSISTANCE Requests for utility assistance have been the number one requested service since 2-1-1 became available in our community 7 1/2 years ago.
 In January, 28% of the calls we received were for utility assistance. With the eligibility changes to LEAP (Low Income Energy Assistance Program) and the decrease in federal funding, many individuals/families that received LEAP in the past no longer qualify for the program, leaving them unable to pay their winter heating bills. Working in conjunction with local utility companies and our 2-1-1 agencies, 2-1-1 assists people with finding ways to pay their energy bills. In many cases, if an individual/family has already received assistance in the last 12 months, they are not eligible to receive assistance again.
2-1-1 Community Specialists work hard to find creative ways for those people to be able to pay their bill. Can we offer them a food pantry to save money on their grocery bill, connect them with an agency to help pay their rent, or offer them a free tax preparation site so they can put the money saved toward utilities?
Thank you to all the agencies who work so tirelessly to help those in need in our community. Together, we can make a difference!
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2-1-1 is a free, confidential easy-to-remember three-digit phone number that connects people in need with the health and human services they require. Each year thousands of Coloradans receive referrals for help with utilities, rent, food/meals, shelter or transitional housing, clothing, healthcare, dental care or assistance with numerous other challenges.
| PPUW 2-1-1 serves Chaffee, Cheyenne, El Paso, Lincoln, Park and Teller counties, and portions of the San Luis Valley
How many calls were received in your zip code?
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Jan. Demographics
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>> Women - 72%
>> Seniors - 12%
>> Disability - 33%
>> Veterans- 10%
>> Unemployed - 40%
>> Uninsured - 37%
>> First-time caller - 49%
>> Avg age - 42
>> Avg # children - 1
>> Avg monthly income -
$1,069
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2-1-1 Community Resource Calendar
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See what's happening in new 2-1-1 Community Resource Calendar. If you have any health and human service events or announcements that you would like featured, contact Michelle Milner by email or phone at 719-955-0732. |
Want to Help 2-1-1?
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There are many ways you can help make 2-1-1 a success:
>> You can designate your Pikes Peak United Way gift directly to 2-1-1.
>> Create awareness by telling your friends, family and neighbors about this free service.
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Contact Us
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Community Specialists are available 24 hours a day, 7 days a week to serve those in our community seeking information and referral. Dial 2-1-1 (directly at 719.955.0742) or visit us at www.ppunitedway.org/211 to get connected & get answers. |
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