Pilothouse Communications, LLC
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Your Guiding Light to  Business Communications
July , 2009 - Vol 3 Issue 3
In This Issue
True Story
PH News
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BI Sunset
HAPPY SUMMER!!!
Hi Everyone-
Wow that quarter went by fast didn't it? And now it's finally summer, on the calendar anyway. For us, the summer months are generally a slower time of the year. People are away on vacations and often delay making decisions on work. During this slow time it's a good time to re-evaluate your processes, look at what's working and what's not and make adjustments accordingly so that when the work load picks up again you will be ready to run more efficiently.

We took 12 wonderful days on our boat and our family at Block Island the beginning of this month. Rejuvenation is essential to keeping fresh- I highly recommend it.

I hope you all enjoy the rest of the summer- we have our first child going off to college in the Fall so that will be a big transition for us.

 Sincerely,
 
Sue Carlson
True Story
 
So when we talk about our SonicWall Router products and that you really need to protect your network with good quality products we really mean it.

This is true story that happened to me, (I know I should know better) When we got back from our vacation, we spend the night at our dock, which has free WiFi. My daughter's friend was using my laptop to access Facebook and whatever else teenage girls access.  When I got home on Sunday I booted my laptop to log into our server to clean up my emails for Monday morning. To my shock, there are a message across my entire screen saying my laptop was infected. At first I thought maybe it was some kind of spam to get me to purchase anti-virus software or something. I rebooted my laptop and that was the end. When I got into the office on Monday morning, after being out of the office for 13 days, I really needed my laptop to start getting caught up. Our data guy worked to try to "save" it most of Monday to no avail, he ran a scan after finally getting the AVG program to run, the virus had disabled my anit-virus. It found 492 virus's, trojans and worms!!! It took another 2 days to get my laptop back and  fully loaded with all of my programs so that I work again.

The lessons?
First -Don't let your kids use your computer!
Second- Know the network you are on-obviously the "free" WiFi network at the boat yard is not well protected if it's protected at all.

All week we had been using our Verizon wireless card with no problems and they obviously have protection on their network. Many of the area colleges use SonicWall as their routers for the student networks, they are a quality product that is continuously updated to the latest threats.

This is the kind of protection every business needs- call us to find out more.  203-649-6405.

                                                    Pilothouse News:

                                   Expanding Sales Team-New Strategic Alliance

    
 

We are pleased to announce that Jim Loughlin and Edward Day have joined the company as Sales Executives. 

We have built a solid base of customers and we have an outstanding customer service rating, The next step in our growth plan is to find outstanding sales professionals that will take our company to the next level and expand our customer base throughout New England. Adding Jim and Ed to our team will help us continue to grow and expand.

Jim Loughlin joins Pilothouse from Intralinks, where he was a Senior Account Manager.  Jim has over 20 years senior sales experience and will be concentrating on the Fairfield and New Haven county areas.

Edward Day joins Pilothouse after a career as a Golf Professional.  Edward has over 3 years sales experience and will be concentrating on the Hartford and Middlesex county areas.

CJ Carlson, VP of Sales is very excited to have sales professionals of Jim's and Edward's caliber to join our team. We are looking forward to offering the best technology solutions to Connecticut business owners and growing our customer base.

Please join us in welcoming them to our family. You may be hearing from them as they introduce themselves and take over some account management to help us keep you informed on the latest products to help your business and your bottom line.

We are looking to add more sales professionals so if you know of any college grads that should be coming off of their parents payroll and onto ours, please have them send resume to paull@pilothousecomm.com.




Pilothouse Communications announces strategic alliance with Sullivan Office Systems
 
Pilothouse has started servicing all Sullivan Office Systems customers. Welcome to the Pilothouse Family.
 
  We are pleased to announce that they have entered into a strategic alliance with Sullivan Office Systems, a telephone sales and service company located in Portland, CT.  Effective immediately, Pilothouse will begin servicing all of Sullivan's customers and Gene Sullivan, President of Sullivan Office Systems will begin representing the Pilothouse suite of technology products.
 
Our experienced service and support team is ready to deliver a high level of maintenance and services to Sullivan's customer base.
 

STOP CALL US FIRST
 IT support
 
           DID YOU KNOW ALL OF THE PRODUCTS AND SERVICES WE CAN OFFER YOU?

Need Anything Else??
 
Here's a partial list of our Products and Services:
Telephone systems                                                Video Surveillance Cameras
IT/Data support                                                      Voice and Data Cabling
Computer/Server/Laptop Hardware                       Projectors/SMART Boards
Email Security (SPAM filters)                                 Telephone/Internet Service
Remote VPN Access, Internet Access                    Data Backup Solutions
Firewall/Router Hardware and set up                    and more....         


                                 STOP
Call us first we ARE your Technology Advisor.

ARE YOU THINKING OF SWITCHING CARRIERS FOR YOUR PHONE LINES?

ADDING A PRI CIRCUIT AND DID NUMBERS?

NEED A NEW HIGH SPEED INTERNET CIRCUIT?

WANT TO CONNECT MULTIPLE LOCATIONS?

            

 WE CAN HELP YOU WITH ALL OF THIS!

   CALL US FIRST...
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There's just one call you make and we can take care of it all and you can be assured that you will be taken care of with the same commitment to service, technical expertise and concern for your business that you have come to expect from Pilothouse.
 
Call for information on these and other communications services we can provide as your communications business partner. 203-649-6405 or toll free 866-887-5792.
 
Thank you for your continued business.