Pilothouse Communications, LLC

Technical News Update 

                                       Toshiba & Sonicwall
June 2009- Vol 3, Issue 1
In This Issue
Toshiba Green
Awards and Upgrades
SonicWall
Upcoming Holiday Closure
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Quick Links
Greetings!
Green
We are attempting to do our part for the plant and our environment. Some of you may have noticed that we are now emailing our invoices. If your company has an accounting email address that invoices should go directly to please send us an email or give us a call with that information. 

We have also just taken on a new, very affordable Fax Server from Multi-Tech and have implemented it in our office to save on printing our service orders then hand faxing them to the field. This saves not only paper but time, while allowing us to send outbound faxes directly from our individual desktops. It's also a secure way to receive incoming faxes directly to an individual DID and again saving on printing as these pdf files can be saved on the computer.

Check out the "Working Green Calculator" to see how Telecommuting can help your employees and the Environment.
 
If your company has "Green" initiatives for 2009 give us a call to see how we can help- 203-649-6405.



 
 
Toshiba's Commitment to the Environment

It's not easy being Green, but Toshiba is committed to playing a leading role in helping establish a sustainable society. Over the years, Toshiba has taken a less is more approach by minimizing waste, reducing energy consumption and using recycled materials. Its all part of an effort to create innovative, efficient products that remain environmentally responsible throughout their life-cycles.

Environmentally Conscious Products
Environmentally Conscious Products (ECPs) is an eco-friendly program that aims to double the environmental performance of all Toshiba products by 2010. Toshiba's Telecommunications Systems Division is dedicated to making incremental improvements in our manufacturing process and to designing ECPs with minimal environmental impact.
Toshiba's Telecommunications Systems Division is dedicated to making incremental improvements in our manufacturing process and to designing ECPs with minimal environmental impact.

All of Toshiba's Strata® CIX™ IP products are fully RoHS-compatible and are developed with an eye to respon use of environmental resources throughout the product life cycle.
In addition, all new Toshiba Strata CIX IP communication systems are compatible with environmental guidelines such as those defined in the Joint Industry Guide issued by the Electronics Industry Alliance (EIA).

Toshiba believes that technology demands responsibility. That's why the company has instituted a number of sweeping initiatives designed to minimize the impact of its electronic products.

To read more
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Award Winners...
 blue ribbon
Year after year, Toshiba telecom products deliver award winning technology, unbeatable quality, and economic value for businesses,multi-site retail locations, and government. We are pleased to announce two prestigious awards for the Strata®  Media Application Server & Strata Automatic Call Distribution products.



Strata MAS Wins Network Products Guide's 2009 Product Innovation Award
This award is given to companies who deliver innovative and groundbreaking products that bring essential and incremental changes and set the bar higher for others in all areas of information technology. Network Products Guide is a respected on-line guide to networking and communications solutions and is a media sponsor for Interop and other industry events.

Strata ACD with Net Phone Wins Communication Solutions 2008 Product of the Year Award This award is given to products with outstanding innovation and excellence in the advancement of voice, data and/or video communications. Communications Solutions is part of the Technology Marketing Corporation (TMC) global media company


Introducing Stratagy View

A Web Based Unified Messaging Experience
Toshiba is very pleased to announce the release of an update to the Unified Messaging application for all models of Stratagy® ES enabled systems. Stratagy View is a new web-based Unified Messaging solution offering a web browser based experience for accessing voice and fax messages.

Call to learn about how these award winning products can help your productivity-203-649-6405

 Fighting Malware
 ActionCoach
 
 
  In the beginning was the firewall, and it was pretty good. A big box of rules that sat between your network and the evils of the Internet, the firewall examined ports and protocols to decide which packets got in and which were barred at the door. Then things got, as things often do, complicated. New threats came sneaking in on trusted protocols, ports and protocols became tangled, and looking inside packets became just as important as noting their source, destination, and type.

Protecting a network now meant deploying multiple firewall types (network, endpoint, application), anti-virus protection, content filters, intrusion detection systems, and more. Instead of a big box of rules, you needed a relay rack stuffed top to bottom with appliances -- each with its own administrative interface, and each representing a possible point of failure in the network. There had to be a better way, especially for smaller companies that couldn't afford a massive staff to feed and care for the relay racks full of appliances -- and thus, the unified threat manager (UTM) was born.


InfoWorld recently published results of it's new firewall and UTM test protocols. "When we began this process well over a year ago, we asked for input from virtually every firewall and UTM vendor we knew, and we invited every UTM vendor we could find to send us an appliance to test. In the end, four vendors answered the call. Astaro, SonicWall, WatchGuard, and ZyXel submitted units for this first set of tests."

UTMs unmasked
Among the four devices we tested, only one -- the SonicWall NSA E7500 -- provided a significant level of protection against malware, blocking 96 percent of the attacks we threw at it. The Astaro Security Gateway 425 and WatchGuard Firebox Peak X5500 fell far short, blocking a mere 26 percent and 33 percent of the attacks, respectively. The ZyXel ZyWall USG1000 took the middle ground, blocking a more respectable 69 percent of the attacks. (source InfoWorld)

All of the SonicWALL UTM products that we sell provide this excellent level of protection.

So who won?
"Finally, if you need nothing short of the most serious combination of uncompromising security and maximum throughput, the SonicWall NSA is your box. The clear winner of our test, the SonicWall ran only a step behind the WatchGuard in throughput and far surpassed all three competitors in attack protection. Add its wizard-based setup routine that steps administrators through an otherwise complex process, and you have a product that clearly benefits from being the sixth generation of its family." (source InfoWorld)

Speak to a SonicWALL Certified Professional today at 203-649-6405 to learn how your companies data assets can best be protected.
Holiday Closure Schedule
 
Pilothouse will be closing at 3:00pm on Thursday July 2nd and will be closed Friday July 3rd in observance of Independence Day to give our hardworking employees a nice long weekend to spend with family and friends.

Calls us early to check your holiday schedule for your Automated Attendant if you are closing for the holiday also.

As always if you have an emergency during a time we are closed please leave a message in our Emergency Mailbox and the On-call technician will call you back.
 
DID YOU KNOW?
 All the products and services we can offer you as your full-service communications technology partner...
VOICE
Telephones and Voicemail, Call Center, Call Recording, Messaging On-Hold, Loud Speaker Paging,  Conference Phones, Wireless
DATA/IT
IT outsourcing support, Servers, PC's, Laptops, Firewall/Routers for Internet and remote access to your network, Data Backup Solutions, Email SPAM filtering,  Proactive Server Maintenance, Wireless
VIDEO
IP and Analog security camera solutions
TELEPHONE LINES
Copper lines, PRI, T1, MPLS Networks and Data circuits
CABLING
Voice and Data wiring for new construction, moves or additions -
Something to keep in mind- if you are having an electrician do cabling for you because they are cheap-there is usually a reason! We find more and more that when we go to do our piece, that cables are not tagged, labeled or terminated- this causes additional cost to you AND usually delays in the project.
 
Before you call anyone else about ANYTHING COMMUNICATIONS- call us first.
 
Don't forget to visit our BLOG

We'd love you all to become "fans" of our Pilothouse Facebook and keep in contact with us- give us your feedback, ideas on how we may improve our service to you, other products and services you'd like us to provide to you or to just say "hi"

 
Sincerely,
 
Sue Carlson
Pilothouse Communications, LLC