News Pilothouse Communications, LLC

The Pilothouse Navigator

Your Guiding Light to Business Communications

July 2008 - Vol 2, Issue 3

In This Issue

Telephone Equitte Tip

News from Toshiba

Video Surveillance & more

Quick Links

Greetings!

IS IT HOT ENOUGH FOR YA?!!!

I hope everyone is having a nice summer. I know summer may be a slower time for many of you- but now is the time to think about a few things before it gets hectic again.

Is your holiday schedule up to date with the second half of this years holidays? Don't wait until the day before to call-we often get a rash of calls from frantic people the day before the holiday. Give us a call today to have us update your holiday schedule for the year. That's one less thing you'll need to think of later.

Is your system getting older? Many of our customers enjoy the peace of mind of a Service Agreement with us. In addition to the comfort in knowing that if anything breaks the parts and labor are covered, there are several other advantages to being a Service Agreement Customer.

Trip charge is waived on all calls,
You''ll receive priority on Service and MAC calls over a non-agreement customer,
You'll receive FREE "simple' remote MAC work, and
Our semi-annual Preventative Maintenance visit provides a proactive approach to catch problems before they cause you downtime.

Call for a FREE site survey and system inventory so that we can give you a quote on a Service Agreement-so you can sleep better at night.

Have you been meaning to address your SPAM issues? Now is the time...call today for a FREE Data Evaluation to learn about the solutions we offer to stop SPAM and the wasted time your employees are spending on SPAM.

We are here when you need us for all of your communcations needs, Are you moving your office? Downsizing? Consolidating? Growing? Need new technology? Want to make sure you are getting the best deal from your internet and telco provider? Are you concerned about theft and security of your employees? Would you like to manage your business from your beach house, ski chalet or boat?

Don't forget you aren't just the "phone people." Voice, Data, Video, Cabling and Internet and Phone lines- one call gets it all.

Thank you for your continued business, we value each and every one of you and our great employees who are here to service you.

Sincerely,

Sue Carlson

10 Tips for Keeping Fresh and Cool Under Pressure

1. Take brisk walks on your break.

2. Post motivational quotes on your phone or around your workstation.

3. Get more sleep at night.

4. Take breaks with positive coworkers.

5. Share your feelings about work with friends and family members.

6. Eat a healthy lunch.

7. Listen to motivational tapes on your way to work.

8. Make time for your hobbies.

9. Keep a funny picture near your phone so you remember to smile.

10. Allow yourself one five minute phone call to a friend (during a break of course or at home)

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Toshiba News

Discover the Next Generation of Toshiba Telephones. The New Digital and IP Phones are here.

Step up the efficiency and functionality of your business communications system with Toshiba's new IP5000-Series IP Telephones and DP5000-Series Digital Telephones. This complete line of feature-rich telephones offers a sleek, functional design that fits into any environment.

Whether you are outfitting your executive offices, upgrading your call center, enhancing communications at a branch or virtual office, or gearing up a receptionist station, Toshiba's 5000-series telephones have solutions for any need across your enterprise. Convenient add-on modules let you enhance functionality for even greater flexibility. Call us today to see a demo of these new sleek phones.

Toshiba Telecommunication Systems Division was ranked #2 for IP Sites/Systems shipped in Q1 2008, with 16%* market share.

Toshiba's Strata� CIX™ family of IP systems provides the right telephone
solutions, at the right price, for small-to-medium sized businesses, enterprises, and networked locations. Our award winning products, including VoIP endpoints, mobility and video solutions, along with Toshiba's
leading edge suite of applications makes Toshiba's business telephone products a must have for every business. Continuously Ranked at the Top
Toshiba's VoIP products provide unparalleled quality and reliability!
Small businesses and multi-location call centers alike, continue to choose
Toshiba telephone systems for their business communication needs!

* Source: InfoTech, New IP Sites/Systems 2008

Video Surveillance Security

As one of the first Panasonic i-PRO Certified Resellers in the country, we can design and implement a solution to help you protect your business investment.

Protect your physical location, your assets and your personnel. We are implementing only IP based camera solutions because of the flexibility and quality of the recordings. If you have ever seen the old analog cameras and how poor the quality is- that is not what we sell- You have to see the quality to believe it- even in pitch darkness or bright sunlight-

Call for a demonstration of the new IP quality cameras manufactured by the same people who make motion picture and television cameras.

See There When You Can't Be There.... manage your business from anywhere, hear and see what's going on with the complete line of Panasonic IP Network Cameras.

Data Security Tips for Business

Are you a lawyer running an office with 6 computers?

Are you a doctor's office who has a nurse running our "IT Stuff?"

Are you a financial services company with highly regulated and sensitive information on a network "running itself?"

Are you a small to mid size business whose IT department is your unemployed cousin or teenage nephew?

Here are a few things to think about- a starting place- where we can help

Backup and Restore Solutions-

Theft, viruses, system crashes, and misplaced or stolen backup tapes are driving demand for reliable, disk-based backup solutions. We offer SonicWall CDP Solutions:

Real-Time /Continuous Data Backup
Tapeless, Enterprise-Level Data Protection
Offsite Protection for complete disaster protection
Instant Recovery and File Versions
Unlimited PCs
Compliance with HIPPA, Sarbanes-Oxley , Gramm-Leach-Biley
And more!

Firewalls-

Typically small businesses will have DSL or Cable for Internet access with almost all connections you will be provided with a small firewall provided by the carrier. While better than nothing they are not meant to protect a business network. You want to look for something that provides Unified Threat Management (UTM) which provides edge-of-your-network security features like anti-virus, anti-spyware, intrusion prevention, enforced desktop anti-virus, content filtering and more. SonicWall TZ Series Firewall/VPN/UTM uses true deep packet inspection along with dynamically updated protection to fully protect any size business.

OS Patching-

There is a good chance that your business is running some kind of Microsoft products-when was the last time you updated the OS on all of those machines? If you don't know what I'm talking about - call us right now!

Unpatched PCs and Servers leave you and your company's data vulnerable to hackers-that's why Microsoft releases security updates on a frequent basis. You need to make sure these updates don't cause conflicts and problems with other programs you might be running specific to your business.

There is a lot to know- you are the expect at running and knowing your business- let us help keep your data network working for you. We can be a back up to your current IT support or assist with more advanced applications that your current support does not have expertise in.

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There's just one call you make and we can take care of it all and you can be assured that you will be taken care of with the same commitment to service, technical expertise and concern for your business that you have come to expect from Pilothouse.

Call for information on these and other communications services we can provide as your communications business partner. 203-649-6405 or toll free 866-887-5792.

Thank you for your continued business.