Pilothouse Communications, LLC
The Pilothouse Navigator
 
Your Guiding Light to  Business Communications
May 2008 - Vol 2, Issue 2
In This Issue
Telephone Equitte Tip
Pilothouse Platinum Dealership
Video Surveillance & more
Data Security Tips
Join Our Mailing List!
Quick Links
Greetings!

HAPPY SPRING!

We are proud to announce the launch of our new re-designed website- we hope you will take a few minutes to check it out
 
You will find an updated "Download" Section with the latest Do-It-Yourself Guides, Product Literature and Users Guides. We are really excited about the new Telephone Training Video  that will allow you and your staff and new hires to go to our website anytime for refresher training on telephone and voicemail features.  Go to www.pilothousecomm.com/telephonetrainingvideo
 
We have included information on our Full Range of Products and Services- Remember we aren't just "the Phone People"
 
We have expanded into Video Surveillance - and there seems to be a lot of interest these days in being able to monitor business activity while away from the business, with quality cameras it is possible to see and hear what 's going on when you're not there. As well as provide security for your staff and customers.
 
We also have been providing Data services for a couple of years now- although we still hear of our customers going to other out-sourcing data companies without giving us a call first.
 
We will soon have a secure customer log in area where there will be content and files just for our customers.
 
We think it has a fresh clean look and will provide you with value information. Your feedback is greatly appreciated- this website is for you.
 

We THANK YOU: our loyal customers, our future customers,  who give us the opportunity to show you what  a trusted communications partner can bring to a business relationship and every day we thank our employees, as we know we could not do any of this without all of you.

 
Sincerely,
 
Sue Carlson
Leaving A Voicemail Message for Another Person

1. Speak Clearly and Slowly.

2. Be sure to leave your name and extension number. It's best to say it at the beginning and the end of your message.

3. Keep messges short and to the point
 
4. Remember that you want to leave the person you are calling with a good impression.
 
5. Leave the date and time you called in the message. Let the person know the best time to call you back.
 
6. Cover one topic in one message; specify what you want the recipient to do.

phone etiq

Pilothouse Communications Achieves PLATINUM DEALERSHIP Status

           
 

Please join me in congratulating CJ Carlson and Jack Crespi for achieving Platinum Sales Professional Certification from Toshiba. They are only among a handful to reach this level of sales expertise in the country. So you can be assured that they are both very knowledgable in designing the correct communications solution for your business needs.Platinum plaque

Video Surveillance Security
 I-PRO Logo

As one of the first Panasonic i-PRO Certified Resellers in the country, we can design and implement a solution to help you protect your business investment.

 

Protect your physical location, your assets and your personnel.  We are implementing only IP based camera solutions because of the flexibility and quality of the recordings. If you have ever seen the old analog cameras and how poor the quality is- that is not what we sell- You have to see the quality to believe it- even in pitch darkness or bright sunlight-

 

Call for a demonstration of the new IP quality cameras manufactured by the same people who make  motion picture and television cameras. More and more we are seeing on the nightly news that victims of crime are able to provide video for police to help capture criminals.

 

Isn't your investment worth that protection?

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Data Security Tips for Business
 IT support

Are you a lawyer running an office with 6 computers?

Are you a doctor's office who has a nurse running our "IT Stuff?"
 
Are you a  financial services company with highly regulated and sensitive information on a network "running itself?"
 
Are you a small to mid size business whose IT department is your unemployed cousin or  teenage nephew?
 

Here are a few things to think about- a starting place- where we can help  

Backup and Restore Solutions-

Theft, viruses, system crashes, and misplaced or stolen backup tapes are driving demand for reliable, disk-based backup solutions. We offer SonicWall CDP Solutions:

  • Real-Time /Continuous  Data  Backup
  • Tapeless, Enterprise-Level Data Protection
  • Offsite Protection for complete disaster protection
  • Instant Recovery and File Versions
  • Unlimited PCs
  • Compliance with HIPPA, Sarbanes-Oxley , Gramm-Leach-Biley
  •  And more!

Firewalls-

Typically  small businesses will have DSL or Cable for Internet access with almost all connections you will be provided with a small firewall provided by the carrier. While better than nothing  they are not meant to protect a business network. You want to look for something that provides Unified Threat Management (UTM) which provides edge-of-your-network security features like anti-virus, anti-spyware, intrusion prevention, enforced desktop anti-virus, content filtering and more. SonicWall TZ Series Firewall/VPN/UTM uses true deep packet inspection along with dynamically updated protection to fully protect any size business.

OS Patching-

There is a good chance that your business is running some kind of Microsoft products-when was the last time you updated the OS on all of those machines?  If you don't know what I'm talking about - call us right now!

Unpatched PCs and Servers leave you and your company's data vulnerable to hackers-that's why Microsoft releases security updates on a frequent basis. You need to make sure these updates don't cause conflicts and problems with other programs you might be running specific to your business.

There is a lot to know- you are the expect at running and knowing your business- let us help keep your data network working for you. We can be a back up to your current IT support or assist with more advanced applications that your current support does not have expertise in.

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There's just one call you make and we can take care of it all and you can be assured that you will be taken care of with the same commitment to service, technical expertise and concern for your business that you have come to expect from Pilothouse.
 
Call for information on these and other communications services we can provide as your communications business partner. 203-649-6405 or toll free 866-887-5792.
 
Thank you for your continued business.