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Investing in Your Staff Pays off Big Dividends
  November 16, 2007  
 
Greetings!

Training your staff is like managing an investment portfolio. As a manager or leader, you invest your knowledge, skills and experience in new employees, readying them to be productive team members. You also spend time and company resources to ensure their success.

Of course, as expected with any portfolio, you anticipate a solid return. The training investment "pays back" as your staff delivers company objectives and improves performance. Often, the more you invest in training and development, the better your returns evidenced by superior performance and business results.

With your own nest egg, you might review the progress quarterly and the same goes for employees. It all depends on how the management process has been established. Regardless of how things work in the company, goals can be assessed more frequently than the traditional yearly review.

Measuring performance keeps you informed on how your investments are doing and the same holds true for your staff. Knowing what is expected and having clear ways to measure results, helps management and staff remain focused. Providing consistent opportunities for accountability motivates workers and helps everyone stay on track.

And, there's one more coveted dividend related to training and development investment - high morale among employees, the value of which has been proven many times over. Every time you invest in your staff, you demonstrate a strong belief in and support of them, fueling the fire for their future endeavors. Staff members feel appreciated, valued, and acknowledged, resulting in stronger productivity levels.

So the next time you look at your budget and think about where you can trim the fat, do your best to leave training and development in tact, which tends to pays back with strong dividends in productivity, performance, achieving goals, and employee morale. All of these results are certainly worthy of your investments.

Author-Paul Lavoie is the Owner and President of Action Business Advisors, LLC, an ActionCOACH Business Coaching Franchise located in Shelton, CT. Paul works with Business Owners and Executives, helping them achieve top levels of performance. Paul can be reached at 203.954.0035 x 11 or [email protected]

2 weeks ago we closed our office early to "reinvest" in our team-we took our staff to Go-Karting, an indoor go cart racing facility. We had a blast- Jerrod Anderson was our "Fastest Lap" winner. CJ got the "RoadHog" award and I won the "Crash" award. It's really a great way to say "thank you" to your staff. Employees really appreciate this effort!

We prouding welcome 3 new members of our team
Jack Crespi, Account Representative has almost 30 years in the telecom industry with extensive knowledge of Toshiba systems. Jack may be calling on you to to discuess any current and/or future communications projects. Jack can be reached at extension 203.

Frank Corda, our new Data Engineer, comes to us with 18 years of data expertise. He will be working to help grow our data department. Frank also have a telecom background making him a value asset for our VoIP implementations. Frank can be reached at extension 213.

Mike Tryon, Cabling Estimator and technician, comes to us with extensive experience in all size structure cabling projects and will be helping estimate and run our cable projects.

"High Tech Holidays!" CJ is a member of the Greater New Haven Chamber of Commerce's Technology Council hosting this fun event. You are invited to join the Chamber's newest council as they take a look at new high tech products and toys out this season in a fun, hands-on event! Come see our Panasonic Video Security Products and more. Friday November 30th 8-9:30 am at the GNHCC, 900 Chapel St, New Haven. Register on line-

GNHCC registration

Thank you for your continued business and trusting Pilothouse Communications with your vital business communications. We are here to be your business partner in all communications- voice/data/video security.

Sincerely,


Sue Carlson
Pilothouse Communications, LLC

phone: 203-649-6405
 
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