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Asked & Answered
Is There a Number One Tip For Improving Client Service?
You Ask - We Respond. Answers to client
questions from the Asked and Answered Section of
our web site. We encourage our readers to use this
section as a resource.
Question of the Month
In these competitive times consistently
delivering exeptional client service is critical.
Successful firms realize this and are investing heavily
in client loyalty programs. Here is a question asked by
one of our web site visitors and our suggestions.
Click here to access the complete Q&A For the Asked & Answered Question of the Month ....
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Greetings!
Welcome to Olmstead & Associates Law Practice
News, a law practice management resource for
practicing attorneys, managing partners,
administrators, and others that must keep updated on
all aspects of law firm management.
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| Partner Compensation - Should Time Spent Managing the Firm Count? |
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We are often asked to what extent time spent
managing the firm should count in partner
compensation systems and if so to what extent. We
believe that firm management is as important as
generating client fees however..
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| Are You Staying Ahead on Retainers |
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Many of our clients advise us that they do a good job of
collecting initial retainers but then fall behind on
retainer replenishments. Here are a few ideas for
staying ahead of your client.
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| John Olmstead Presents at Illinois State Bar Association Solo & Small Firm Conference |
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Dr. John Olmstead will be presenting again this year
at the Illinois State Bar Association Solo and Small
Firm Conference, October 22, 2009, Springfield,
Illinois on the topic: Improving Client Loyalty Through
Exceptional Client Service. Drop by and see us.
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| Business & Personal Coaching Programs - Monthly Flat Fee Options In Addition to Discounted Six Month Program |
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Dr. John Olmstead is now offering a quarterly and
monthly flat fee option in addition to our
popular six month program. Contact our office as
soon as possible if you are interested in learning
more about the program. Click here to download a brochure
(Note: At times there is a waiting list as we can only
have a certain number of people in the program at one
time.)
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| Past Issues of Olmstead & Associates E-News Now Available |
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Past issues of our Law Practice Management E-News
Letters are now available. If you are a new subscriber
or have simply lost past issues - click below to access
our archieved copies.
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Click here to access archived copies... |
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| Guide to Law Firm Management Best Practices |
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