Brain Research, Five Card Stud, and Corporate Change

Researchers find that when people are shown pictures of political candidates their brains light up signaling disgust, trust, fear, interest, and so forth. Too bad we can't hook up our colleagues to these machines, so that when we present a new idea we could see how they were responding instantly. And, that would allow us to adapt on the fly. Say we noticed that our audience's minds were wandering. We could try something different. There's a lot we could do if only we knew what was going on inside those heads. . .

I often ask clients what the signs are that people are interested in what they are saying. Some are very good at knowing the signals. But many don't know what to look for. I thought I was pretty good at it until I read Caro's book. This guy sees stuff I never even look for. So, if you are like me, stay away from Vegas at the very least, and find a way to increase your ability to pick up the "tells."

All of us know the obvious signals. You know, the Body Language 101 stuff. And we probably get it when people walk out of the room in a huff or say, "I hate that idea." But the subtle things are trickier.

My Question to You: Together, I think we can improve our skills in this area. Here's my question: what are the subtle signals - not the obvious 101 things -- but the little things that let you know if a person gets what you are saying, is interested or afraid, trusts or mistrusts you? If you'll send me your observations I'll put these together in an article and send it to you. Who knows this could turn into Rick's Big Book of Corporate Change Tells. Thanks, I look forward to hearing from you.

Change without Migraines Formula

OK, the Change without Migraines Formula didn't come out last week. Too many technical things still need to be completed. But, I am fairly certain that next Wednesday - November 28 - will be the day. In addition to the tools I use to help my clients - I have put together some Quick Tips for Leading Change that people can download to their iPods. Sort of last minute tips as you walk into a meeting.

Shameless Plug for Training I Believe In

Becoming an Effective Organizational Intervener begins on December 9. There are still some slots left. I am delighted to be on faculty for this wonderful program. If you want to hear my personal testimonial to the education I received at the Gestalt Institute of Cleveland, just click here. And if you have questions about the program, give me a call. 703 525-7074 (US). .

Sincerely,