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NY Mobility Manager E-news
December 2010 
In This Issue
NYSERDA & GreenRide
NYPTA Conference
CTAA MM Resources
Medicaid NEMT 2012
NTI MM Class
Getting Act Together
NYMM Website
Spotlight: Steuben Co.
Gas Prices

Quick Links




TDM Encyclopedia

NYSERDA & GreenRide
Environmental consulting company Ecology and Environment, Inc. (E & E) has launched a suite of innovative web-based tools to help reduce the number of single-occupant vehicles, alleviate traffic congestion, reduce air pollution, and save money for commuters and governments.  The New York State Energy Research and Development Authority (NYSERDA) provided $762,272 to support the development and deployment of these new software tools, which will supplement the company's substantial portfolio of GreenRide sustainable transportation programs.
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The December E-News includes a recap of MM activities at the NYPTA conference, future Medicaid management plans, CTAA's MM resources, NTI's Managing Community Mobility class in April 2011, a profile of Steuben County MM, a gas price forecast, and more.


We are working on reorganizing the NYMobilityManager website. Our earlier November milestone was too ambitious, so now its Jan 1. It's under construction & new content is added regularly. We've combined several mailing lists into one and are now up to 90 addresses. Remember you can always opt out of getting E-News.


Please feel free to send us your comments, questions or ideas. Send us your website links too! The usefulness will grow with your input. We need two-way communication here! 

Hope to hear from you soon. 

Liz Fury, Otsego County Planning Dept.
Dwight Mengel, Tompkins County Dept of Social Services 
NYPTA Fall Conference (Nov 17-19, 2010)

I saw many of you at the NYPTA conference in Albany. Otsego County Planners presented on "Cost Sharing with Partner Providers" in a cooking show format, complete with a cheese cake finale.  

In comparing the TRB conference in VT and the NYPTA conference in Albany, I really liked the fact that five sessions at NYPTA weren't held concurrently. Most of the people I spoke with were able to attend all of the sessions they wanted to.

A couple of things that I took away from the conference concern implementing advanced technology for transportation. Not all of us are tech guru's which makes long term transportation planning difficult. 

Several presentations relating to the technological side of long term planning were:

-Contactless Fare Collection Systems

-Moving 20 Million People: Best Practices from Shanghai, China

All presentations can be accessed at the NYPTA website.


The Expo was very informative. There were vendors of trip reservation systems, passenger sign systems, shelters, buses (large and small), the MV1 paratransit vehicle, and many, many components. Finally, public transit in NYS includes the full range of services, from the MTA to the rest of us. NYPTA includes them all.     


Liz Fury


PS. I enjoyed the Egyptian mummies, the shoe exhibit, Hudson River art, and the three Otsego chefs, although not necessarily in that order.

Dwight Mengel

CTAA - Mobility Management Gone Digital

"Our first edition of DigitalCT focuses on the much-used -- yet oft-misunderstood -- concept of mobility management. We cut through the rhetoric to define and provide context for both the real meaning of mobility management, and its importance to community and public transit leaders, officials and advocates. Mobility management, it turns out, is an innovative methodology that embraces the full family of transportation services, utilizes cutting-edge technology and still maintains its focus on customers and community. This edition is your one-stop shop for all things mobility management."


Community Transportation Association Of America , 11/10/2010

Nov. 2010 NYS Medicaid Management Plan


The New York State Department of Health's November 2010 Medicaid Administration report has been posted on the Department of Health website, This report, which is the first step in developing a plan for the State administration of Medicaid, describes the current administration of New York Medicaid, and makes short-term and long-term recommendations for the steps that must be taken over the next five years to develop and implement a final plan for State administration of Medicaid.


The State is planning to create regional centers to administer the Medicaid transportation program. It seems there will be an opportunity to contract out regional transportation brokerage services. While the intent is to control and reduce costs, the fine level details of how regional centers would coordinate with alternative transportation providers are undefined.  


There will clearly be the need for regional coordination among providers and services if the State wants to achieve its cost reduction goals while still providing reliable and cost-effective services. 


Teri Reinemann
Systems Advocate

Finger Lakes Independence Center, Ithaca, NY
[email protected]

NTI Managing Community Mobility Class
Ithaca NY - April 14-15, 2011

Tompkins County's is hosting the National Transit Institute's two-day Managing Community Mobility class in Ithaca, NY on April 14-15, 2011This is an encore of the April 2010 class.

This course will examine creative approaches to resolving fragmented and/or duplicative transportation systems to create a more seamless and cost-efficient network with a customer-focused mindset.

There is no cost for the public sector and their contractors.
Organizing Mobility Managers

Successful mobility management is essential for New York's economy, environment and communities to become more sustainable. This is hard, in the trenches, work, requiring successful coalition building, inter-relationships, mutual support and resources. Mobility managers need to share ideas, solutions, strategies and customer-focused business plans.


Mobility management is our first priority, not an afterthought. 


Fifteen people came to the Mobility Management breakfast meeting at the NYPTA conference on Nov 18. We had a brief but good discussion.


Recently, I received an email that was food for thought. It concluded:

"I think it wise to separate from NYPTA , I look at this MM group as the seedlings to a professional society or fellowship.  But it needs to grow and self define to attain that. NYPTA still too much about just transit and bigger systems."


So, in January 2011, look for a survey asking for your ideas about organizing mobility managers and goals we should pursue.


Dwight Mengel

Our new website is under construction.  It will include a link to our Googlegroup, to manage discussions, and include links to many resources.


The website is under construction. It's getting better. Really.


New Website:


Our Googlegroup:

In a related matter .... Do you have a MM website? Do you use to publish press releases, meetings, and news?  Then send in your links and we'll publish them.  PS. I found out about from the Steuben Co. profile and really like it. It's very easy to use.

Spotlight: Mobility Management Program Targets Rural Areas - Steuben County, NY

From, published Aug 6, 2010

 A local agency is looking at ways to give rural residents better access to jobs, medical attention, and an improved quality of life. Robin Gaige, of the Institute for Human Services, told the Steuben County Legislature's Agriculture, Industry and Planning Committee the Mobility Management program is now in its last year of  a two-year $183,000 grant to coordinate transportation in rural areas.The grant is through the state Department of Transportation, according to the IHS Web site.


Current bus transportation between Hornell, Bath and Corning and nearby towns on those routes is unavailable to residents in 21 other towns in the county, Gaige said. Providing better transportation through a systematic approach including car pools, volunteer and subsidized drivers, will allow rural residents to reach services, and could provide employment opportunities, Gaige said. "Looking at your (Department of Social Services) clients' needs," she said. "Maybe for some of them, the only reason they're not working is they can't get there." The Institute now is conducting a marketing push to enlist the support of area employers, she said.

The Mobility Management program also is supported through the local and state Office for the Aging, and United Way.
According to the IHS website, an average of 32 drivers per month helped 520 individuals make 1,451 appointments from July 1, 2008 through June 30, 2009.  Volunteer drivers were reimbursed $.40 per mile to help defray gasoline and automobile maintenance costs.

The website, located at, provides online information available to human service providers and the general public as to what transportation services are available throughout Steuben, Chemung, and Allegany Counties. Schedules and contact information also is available.
For more information, call the Institute's 211 Helpline.

Postscript December 3, 2010 

Robin Gaige, who is mentioned in the article was my predecessor.  I think it is a nice write-up and good overview of the program in Steuben County. I also think including the 2-1-1 helpline info at the end of the article lends to discussions about centralized call centers. Our CEO was in DC this week, participating in a CTAA discussion about one call/one click. It was recorded and the video/presentation will be available on CTAA website. The Institute is one of the only organizations to house a 2-1-1 helpline and mobility manager in the country. We are exploring ways to leverage the two to better serve our community without taking away from the individuality of each transportation provider.


Jane Davis

Mobility Manager

Institute for Human Services, Inc

6666 County Rd 11

Bath, NY 14810

607.776.9467 x223

[email protected]
A Forecast of NYS Gas Prices in 2011

You can follow US and NYS gas prices on a weekly basis from the Energy Information Agency at I use it as a barometer of consumer emotional receptivity for mobility alternatives. It should come as no surprise that when gasoline was over $4.30 a gallon in 2008, many people were urgently looking for alternative ways to commute. Also, people cut back their discretionary driving. As we approach the end of 2010 on a high price note, gas is $3.14/gallon, what could be in store for 2011?


I'm forecasting a NYS annual average price of regular grade gasoline of find out more ...


Dwight Mengel  

Please send us your feedback on this newsletter. Even better would be to send in a short article for the next issue. 

Dwight Mengel                     Liz Fury
Tompkins County DSS         Otsego County Planning Dept