Fall Road thin

New York Mobility Managers
E-News November 2010
In This Issue
Rural TRB Conference
NTI MM Class Apr. 2011
New Webite
Getting Act Together

Quick Links




TDM Encyclopedia

Join Our Mailing List

Go to NYPTA Conference
Liz Fury (Otsego County) and Dwight Mengel (Tompkins County) cordially invite you to join us to discuss, discover, share, learn, help, and meet people with a mutual goal of efficient mobility management. 

We know there is much going on across New York State in mobility management. You're working hard, so write up a short case study, send in a question, or tell us some news. (You can make in anonymous if that will help. "Once upon a time in a county far, far away ....) 

This issue is devoted to opportunities for creating connections, education and organizing mobility managers:

1) NYSDOT's regional TDM meetings,
2) 19th Conference on Rural Public and Intercity Transportation   
3) NTI Managing Coordinated Mobility class in April 2011 
4) New NY mobility management website
5) Spotlight - Berkshire Rides
6) Organizing mobility managers

We hope to see you at the NYPTA conference in Albany Nov. 17-19. There will be a Mobility Manager breakfast meeting on Thursday morning Nov 18.

Please feel free to contact us with any comments, concerns, questions or ideas. Send us your website links too! The usefulness will grow with your input. We need two-way communication here! 

Hope to hear from you soon. 

Liz Fury, Otsego County Planning Dept.
Dwight Mengel, Tompkins County Dept of Social Services 
NYSDOT Regional TDM Workshops ...
Did you go to your regional NYSDOT TDM meeting? Liz and Dwight were at the Southern Tier workshop in Binghamton on Oct 14. As a follow-up I asked Kathleen Rooney, Project Manager from ICF International, these questions, (Kathleen's answers are in red):

 Have all regional workshops been held? If not, what are upcoming ones?

As of Thursday, October 28, 2010, only two of the seven regional workshops have been held. The others are: Mid-Hudson (11/3), NYC (11/4), Buffalo (11/16), Rochester (11/17), and Syracuse (11/18).


What are your deliverables for NYSDOT?

We will actually have several - but the first one is a memo outlining what a statewide strategic framework in NY for supporting regional TDM efforts would look like. In addition, we will be doing some analytical work on performance measures and best practices to help support those regional efforts.   


When will your deliverables take place?

The meetings continue through November, and then the statewide meeting will occur sometime this winter/early 2011. The rest of the project occurs through most of next year.


How are the workshops going?

We received good feedback about the two workshops that have been conducted and will continue to ask for feedback using the evaluation form. Based on some of the remarks, we have adjusted the facilitation plan so that workshop participants better understand their purpose and so that we solicit feedback that will be useful for this project.

We will post the meeting's presentation materials to the website.
We look forward to see what NYSDOT proposes regarding TDM in 2011. One outcome of the meeting was, mobility managers (& advocates) from the Southern Tier met each other. Who knows were that may lead!

TDM=Transportation (or Travel) Demand Management, see the TDM Encyclopedia ....
Report from the 19th National Conference on Rural Public and Intercity Bus Transportation
The 19th National Conference on Rural Public and Intercity Bus Transportation was held in Burlington, Vermont last week. As a relatively new Mobility Manager, I was excited to meet everyone, network and gather as much information as I could. I was not disappointed. The conference was well attended by transportation experts from all over the country.
The presentation I attended that was most relevant to me was by David Kack of Montana. His presentation was titled Rural Coordination - When Does Consolidation Make Sense? He began with "What is coordination? As defined in Merriam Webster's Collegiate Dictionary (Tenth Edition), coordination is "the harmonious functioning of parts for (the) most effective results. Transportation coordination refers to two or more agencies working together to achieve more efficient, better quality service in an increased capacity-essentially, doing more with less. A resulting benefit of coordinating transportation services is increased efficiency, which leads to lower costs, more rides and better service." While this may seem simplistic, he states the case for coordination in the simplest terms, breaking it down to the basics of what, why and the desired results. Dave provided a link to the Montana Coordinated Transportation Handbook which serves as a step-by-step guide for beginning a new mobility program, as well as a reference manual for those well versed in transportation.
I would recommend attending this conference; it is organized by the Transportation Research Board (TRB)and is cosponsored by the Federal Transit Administration, National Rural Transit Assistance Program and is held every two years. Salt Lake City has been announced as the location for the 2012 conference.
Lessons learned:
         There are as many ideas about mobility management as there are people. The definition and job description of a Mobility Manager is still very broad and can vary greatly, depending on who you are speaking with.
         As an attendee, you can only attend one session at a time and trying to split time between sessions is not productive.
         Sit with different people at every opportunity and engage them in conversation. I met different groups and individuals and learned something from all.
         Arrive at the beginning of the welcome reception - otherwise, you might miss the ice breaker (scavenger hunt :).
         The schedule was packed full of interesting sessions. I was able to learn about many aspects of transportation.
I look forward to attending the NYPTA conference in Albany this month and using my lessons learned to get even more out of this conference!
Jane Davis
Mobility Manager
Institute for Human Services, Inc
6666 County Rd 11
Bath, NY 14810
607.776.9467 x223
NTI Managing Coordinated Mobility Workshop to be held in Ithaca in April 2011

The National Transit Institute approved Tompkins County's request to host its two-day Managing Coordinated Mobility class in Ithaca, NY on April 14-15, 2011

Mobility, human service, and transportation professionals struggle to create ride options to meet the needs of disparate consumer groups. It is time to put the pieces of this puzzle together to make a seamless transit network for those who need it. 

This course will examine creative approaches to resolving fragmented and/or duplicative transportation systems to create a more seamless and cost-efficient network with a customer-focused mindset.

The class will be listed on the National Transit Institute's calendar in December. We will keep you posted when you can register. There is no cost for the public sector and their contractors.


Our new website nymobilitymanager.weebly.com is under construction.  It will include a link to our Googlegroup, to manage discussions, and include links to many resources.


The website is under construction. I will add content daily. It should be useful by the NYPTA conference (mid-Nov).


Why the change? 

Google revised features for its GoogleGroups, by deleting file sharing and the introduction message on the group sites.) Shortly, Googlegroups will be used only to manage discussion threads. Google recommends using a regular website with links to Googlegroups, for discussions, and to  Google Documents to manage file uploads and downloads.


We'll give it a try. Our goal is to have a convenient, easy to use  ways to exchange information, and provide an excellent resource, while using part-time volunteer labor. We'll need your feedback to make improvements. After all, the goal here is to have access to quick communication with people who we would not normally have regular communications with.


New Website: NYMobilityManager.weebly.com


Our Googlegroup:



Spotlight: Berkshire Rides, North Adams, MA

We are introducing a new section to out newsletter and web page! This section will draw attention to some great examples of mobility management, alternative transit, and public transit. This month Berkshire Rides is being featured.


Services offered:

         Online Database of Regional Transportation Services

         Employment Demand-Response

         Shared Vehicles

Coming soon:

         Ride share board (RIDEbuzz)

         One-call center

         Interstate Collaboration

         Partnering with Berkshire Regional                     Transportation Authority


Berkshire Rides is an organization managed by CTAA personnel. The employment based vanpool service is funded by JARC and the community shared vehicles are self-sustaining.


The employment based vanpool service provided by Berkshire rides is contracted through local providers to transport people to and from work. For those people who are reentering the workforce, the program doesn't require payment for services until the customers receive their first paychecks. At that point the service costs $2/ride and is required in advance and all rides must be scheduled one day in advance.


The community shared vehicle's are owned by the agency and have two categories of usage. Partner agencies, which use the vehicles often pay $1800/yr and schedule their usage in 4-6 month increments. Day users, which are agencies that only use the vehicles occasionally, pay $100/day. An example of a partner agency is YMCA. The YMCA uses the vehicles daily to provide transport to school aged kids from school to after school care at the Y. An example of a day user is a group of veterans needing transport to a ceremony. The program began with a grant of $25,000. With that they bought 3 vehicles and now have five. They hope to expand as needed but are working on building up more money to deal with maintenance of vehicles. Since receiving the start up grant this program sustains itself with the contributions from partner agencies and day users.


They are in the process of working with RIDEbuzz to create a electronic ride share board. Currently you can visit their website and find all of the regional transit services. They have developed a transportation guide which identifies transportation services for veterans, seniors and disabled people, medical transport, bus service, trains, and taxi's and limos. In the future they are hoping to have a one-call center and are trying to coordinate with local higher ed. Institutions, churches, and employers to broaden their support base. The have and will continue to support public transit by trying to coordinate with them before using an alternative.


Liz Fury

Organizing Mobility Managers

Let me get right to the point.


Successful mobility management is essential for Upstate New York's economy, environment and communities to become more sustainable. This is hard, in the trenches, work, requiring successful coalition building, inter- relationships, mutual support and resources. Mobility managers need to share ideas, solutions, strategies and customer-focused business plans.


Mobility management is not a second tier priority for us!


We need to effectively network, to use teleconferences, net meetings and webinars. We can have an annual mobility management conference or retreat. We are empowered to accomplish what we need to do to succeed. Let's begin the conversation now.


Dwight Mengel



Please send us your feedback on this newsletter. Even better would be to send in a short article for the next issue. 

Dwight Mengel                     Liz Fury
Tompkins County DSS         Otsego County Planning Dept