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Welcome to the July 2010 SCV Better Health e-newsletter aimed at informing our community about the hospital's expansion progress and achievements as we grow to serve you better! 
 
Check out the SCVBetterHealth.com website for additional information on the development of hospital services critical to your family's good health.  
Upholding our Commitment to the Community
 
During our expansion efforts, Henry Mayo Newhall Memorial Hospital is committed to balancing the community's need for additional medical services with the quality of life of our surrounding neighbors. 

Arthritis Executive ScoopAs part of that commitment, we want to update you on some of the measures we have put in place to discourage visitors and/or employees from parking in surrounding neighborhoods during construction of our new parking structure.   Below are a few of the efforts currently underway:   

Henry Mayo has undertaken a process to monitor the Valencia neighborhood adjacent to the hospital:
  • The hospital has an employee periodically serving as "neighborhood parking patrol" stationed at streets adjacent to the hospital to ensure staff is adhering to our community commitment.
  • The Hospital is conducting periodic surveillance of the neighboring streets by utilizing "spotters" in unmarked cars to check on unusual parking patterns and encourage compliance with our commitment. 
  • Alternative parking arrangements have been made for hospital staff, volunteers and students to ensure visitors, patients and the neighborhood are not impacted by the temporary absence of parking spaces during construction.  Day-time Hospital staff park in a dedicated lot at the Westfield Town Center during the week and continuous shuttle transportation brings staff directly to the hospital campus from 6:15 am to 7:15 pm. 

Henry Mayo is proud of the work we are doing to increase the care we provide to our community.  We welcome your comments and input on our efforts to reinforce and uphold our community commitment.

State-of-the-Art Imagining Services in Your Community
 
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As we continue to add facilities and services to better serve our community, we are pleased to update you on some of our recent expansion accomplishments. 
 
In November 2009, Henry Mayo Newhall Memorial Hospital completed its new Imaging Services Department expansion that features advanced-technology and state-of-the-art diagnostic capabilities, as well as a new lounge, waiting room and modernized offices. 
 
In addition to the benefits of having this highly sophisticated diagnostic technology available to our community, patients have also experienced an additional benefit from the expansion - less wait times for imaging services.  In fact, the expansion has allowed imaging services staff to complete exams in half the time than they could in the previous facility.
 
The entire imaging department has also been updated with state-of-the art electronic capabilities which digitally capture diagnostic images and provides physicians with almost instantaneously access to the images from throughout the hospital.  This technology also allowed the department to eliminate film processing which added to patient wait times and was especially cumbersome when dealing with emergency room patients.
 
While patient satisfaction was one of the key components of Henry Mayo's imaging services expansion, physicians also appreciate the quality and accessibility of these vital diagnostic and interventional services right here in their local community.  
Thank you for your time and don't forget to join our mailing list to receive regular updates on the progress of your community hospital's expansion.  If you have any questions, please feel free to call me at (661) 200-2222.
 
Sincerely,
 
 
Andie Bogdan
Director of Planning, Marketing & Public Relations