Presentation to the
East Coalition for
Senior Services
Increasing Your Interest
in the Conflict
Interactive presentation about basic conflict resolution principles, including a simple but powerful tool for moving toward resolution. April 20, 2011 9:30-11:30 a.m. Village at Lowry 150 Quebec St Denver, CO 80230 For more information, click here |
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Free Webinar
April 27, 2011
1:00 pm MDT
How to Turn Difficult Conversations about Eldercare into Positive Action
Moving people off rigid positions and toward meaningful communication
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 Training for Eldercare Professionals and
Paraprofessionals
We have developed a collection of training programs to benefit your organization.
These offerings are designed to help professionals (management to marketing) and caregiver staff, too!
Classes can be provided one-hour at a time or combined for a longer program. And, we can repeat, as appropriate, to "catch" all of your staff!
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EASING THE TOUGH CONVERSATIONS
 MARCH, 2011
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Hi!
Elder mediation continues to get press coverage and people around the country are talking about how trained mediators can help with intergenerational family squabbles. In this issue is a recent article from the Wall Street Journal that provides an overview of the benefits of elder mediation.
We are excited about our free Webinar coming up on April 27, 2010. This is the first in our series of webinars (where you can sit at your desk and learn!) about different topics related to creating harmony from conflict.
And, we have scheduled another workshop - Conflict Management Skills Training for Eldercare Professionals for May 3, 2011 at Heritage Club Mountain View.
Thanks for visiting our newsletter. We hope you find something useful.
Wishing you a happy springtime.....
Debbie and John
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5 Reasons Families Choose NOT
to Have the
Tough Conversations about
Elder Issues
1. Concern that other family members won't have the same ideas or thoughts. Why invite arguments?
2. Living far away from others creates such inequities in caregiving. Why trouble them when you have it all under control?
Or the corollary:
If she/he is already taking care of things, what could/should I do?
Or:
I don't think he/she is doing such a great job, but I don't want the hassle. I'll just let them work it out.
3. It is easier just to wait and see how the cookies crumble; it's too hard to impact things in a forward manner.
4. It is too hard to think about the future - especially about a parent dying.
5. To what do we owe our parents, anyway - especially if they didn't always do the right things for us or if they had difficult personalities?
What is your reason?
Call us. We can coach you on how to approach these difficult conversations
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Grandparent Rights....

and Fights
Being a grandparent seems like the best of all worlds -- the fun of parenting without the responsibilities of parenthood. Spending time with grandkids can also help keep you feeling young. And, having a relationship with grandparents gives kids a chance to experience being part of a larger extended family.
This all assumes that relationships between grandparents and their children are good.
In today's world, that is not always the case. Sometimes grandparents assume more of a parental role with their grandchildren. This can happen when the parent is unable to be the parent - due to mental health issues, addictions, incarcerations, or even the death of an adult child/parent. Other times grandparents offer support to their child and grandchildren in the event of a divorce or economic struggles.
These situations can create confusion, particularly when the relationships between the grandparent(s) and the adult children are strained. Our legal system does not always support grandparents' rights to be involved with their grandchildren. If you find yourself in such a conflict, speak to an attorney to learn about your rights as a grandparent.
Keep in mind that even though an intergenerational family conflict may be defined as a legal issue, the remedy may be found outside the courtroom through mediation. Legal issues are defined by each side taking a position and suggesting the remedy they would like from the court. When the court makes a ruling, often both sides are unhappy with the judge's decision, and although the legal issue is decided, the conflict continues.
Effective mediation can get to the basic needs of the parties by helping each side better understand the other. This often leads to a solution that works for everyone, resolves the conflict and settles the legal issue.
As a grandparent, it is important to know your legal rights. Intergenerational conflicts may be framed as legal issues; however, many of these conflicts are relationship conflicts that can be effectively resolved through mediation rather than going to court.
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Wall Street Journal
February 5, 2011
A Referee for Family Disputes By ANNE TERGESEN
For years, couples have hired divorce mediators to avoid court battles. Now growing numbers of mediators are specializing in disputes that relate to older adults, such as those over inheritances and caregiving responsibilities. But while mediation may prove cheaper than litigation-and less damaging to family relationships-the field is largely unregulated. As a result, it is important to vet prospects carefully to be sure they understand the issues most significant to your family.
Elder mediators say their profession is taking off as baby boomers seek help with aging parents. "Our clients tend to be well-educated, successful people who are used to hiring professionals for whatever services they need," says Arline Kardasis, co-founder of Elder Decisions, a mediation and training firm in Norwood, Mass.
Elder mediators help clients resolve conflicts that arise over a variety of issues, from how to share an inherited vacation home to whether Mom should turn over the car keys and who should arrange for transportation. Some families hire mediators on their own initiative, while others are referred-or ordered to attend-by courts.
Mediators don't offer advice, Ms. Kardasis says. "We facilitate conversations and help the parties get past impasses."
Click here for full article
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Conflict Management
Skills Training
for Eldercare Professionals
May 3, 2011 8:00 am - 4:30 pm
(networking/breakfast 8:00 am - 8:30 am)

Heritage Club Mountain View
8101 East Mississippi Avenue
Denver, CO 80247
Target audience:
- marketing/admissions
- clinical/direct services
- social services
- legal services
- management roles or
- anyone with face-to-face interaction with older adults and their families.
Role plays, demonstrations and exercises - very interactive!
Learn how to be more effective at helping older adults and their families reach resolve!
Understand your own conflict style.
Gain valuable tips to better manage disputes.
Participant comment:
"I feel like I have more tools and a better idea how to generally address conflicts with families."
$ 160 ($ 140 early bird - by April 2011)
$ 90 for volunteer ombudsman
Includes breakfast, lunch & all materials
Approved for Continuing Legal Education (CLE) Credit
General Credits: 7
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Good Read
by Barbara Strauch
List Price: $26.95
Our Price: $3.86
Buy Now
Good News! Aside from usual short-term memory lapses of forgetting names and mislaying keys, the middle-aged brain is more vigorous, organized, and flexible than has been previously believed. As we age, our brains actually increase our problem-solving skills, pattern recognition, and even wisdom.
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Are you Connected via Social Media? We are! Join us!
We started a LinkedIn group (called ELDEResolutions) and would love for you to join us! We've had some good discussions and we also include some RSS feeds, so you can read the latest news about elder care issues! Join in the discussion - what do you know about elder squabbles?
We also started a Facebook page (named ELDEResolutions) and have several interesting discussions started there.

Thanks! We look forward to seeing you in the cyber skies!
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Please feel to contact us if you are aware of an elder-related dispute that could benefit from a facilitated meeting with an impartial. We are happy to answer your questions and to train your staff in enhancing their conflict management skills.
Remember that families are often reluctant to sit down together to reach resolve. It is usually easier to address disputes early in the process. They may need a few "pushes" to be ready to deal with their problems. Thank you for your assistance in helping families find harmony !
Very truly yours, John & Debbie  
www.elderesolutions.com
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