What's Been Working Well?
[Vs. What's The Problem?]
Developed by David Cooperrider and associates
at Case Western Reserve in the mid-1980s
Appreciative Inquiry will help me to facilitate positive, lasting change that heightens energy and vision by connecting to a portfolio of statements that describes where my client wants to be based on the bright spots of where it has been [rather than focusing on what's wrong]. |
Discover The Best
In Your People, Organization and Stakeholders
Valuing differences creates value and will unite the group, so my assessments must discover people's unique qualities, recognize their contributions and highlight the company's exceptional structure and processes. When people understand what caused their company to thrive, they will believe that they can repeat that success.
I will direct conversation to open minds and encourage discussion. If a significant gap is discovered, new possibilities may be created.
The act of asking questions influences the group by:
- Focusing attention
- Connecting ideas
- Creating forward movement
- Highlighting the benefits of teamwork
- Stressing ethics, integrity and trust
- Highlighting the importance of customer experience
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