In This Issue
SMB Launches New Website
Transparency SimplyPodiatry
Small Practices are Taking Longer to Adapt to EHR
From the Desk of SMB
Working Wirelessly: What You Need to Know

SMB Launches New Website


To keep up with all of the exciting new changes at SMB, starting in January 2012 we will have a new updated website. This interactive website will include videos, pictures of SimplyPodiatry and a Podiatry centered news page.


The web address is Please check it out in January and provide us some feedback.

Also, we have launched a SMB Google + page. If you haven't already please join Google +. It is a new social media site that really helps you connect to other podiatrists across the country. Please include us to your circle by clicking Here.



Transparency SimplyPodiatry 

By Chad Bixler


With SimplyPodiatry™(SP), SMB dramatically increases your ability to monitor SMB's work, SMB has always strived for a simple solution to allow our doctors the ability to monitor our work. Now, using SP improves your resources to recognize and observe all the work SMB does for you.


SP creates better transparency which means to you real-time reports at your finger tips. The real benefit to you is to see everything SMB is doing in your account real-time, down to the notes on the individual line items in the claims.


Why is this important? A few of the many reasons are you will know that your personal biller has a thorough understanding of your practice, make sure that your billing is getting done correctly, and always know where your practice's business processes stand. This, in turn, helps you plan for the future and eliminate surprises.


This barely scratches the surface on what SP can do for you. We are excited to see how different practices use this new tool to better their practice and pass those ideas on to you. Also, I would personally like to wish all of you a happy holidays.

Small Practices are Taking Longer to Adapt an EHR


A new study was just released by the marketing research firm in Irvine, CA, SK&A, that found larger practices are more likely to have already adopted and implemented an EHR system to their practice. In fact, 75.5% of practices with 26 or more physicians used EHRs while only 30.8% of solo practices used EHR systems. For using an EHR, practices with 2 physicians had a rate of 41.6% and practices with 3 to 5 had a rate of 51%.


A strong motivation for activating an EHR system in your practice is the Health Information Technology for Economic and Clinical Health Act that was a part of the 2009 economic stimulus package that allows practices to earn up to $44,000 per physician over five years from Medicare.

Even with the incentive money several practices feel like cost is prohibiting them to participate. In the SK&A study 16.7% of practices who didn't buy systems said cost was a major factor. Fortunately for SMB Clients, you will be able to use our EHR system, SimplyPodiatry. By using SimplyPodiatry, you will qualify for the incentive money and have an EHR system that is integrated with our billing service.


Our advice is to implement SimplyPodiatry to your practice. It is cloud-based and provides complete transparency to your office. For more information about SimplyPodiatry, call Chad Bixler today at 888-874-5503.


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'Tis the season of family, friends and good memories.  Here at SMB we are thankful for this past year and our wonderful clients.  Without your commitment to SMB we would not be able to expand our business to provide a transparent cloud-based scheduler, billing and EHR system.  Thank you for your continued business and we look forward to working with you in 2012.
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SMB Works for You! 

By Cheryl Sands


As the year is coming to a close, I wanted to pass along a couple of helpful tips to ensure your maximum reimbursements are getting paid sooner. Remember, SMB is always here to help so please let us know if you have any questions.


A helpful tool to maximize revenue from Medicare. For Medicare patients' routine foot care when the diagnosis is diabetes, please include the date they last saw their PCP to guarantee Medicare pays the claim. Please remember the date seen needs to be within 6 months of the date of your service. A good practice management tip is to put a space on the patient information chart about the date last seen by their PCP. Make it office policy to always record the DLS and PCP. That way you are always getting paid by Medicare.


SMB wants to help YOUR patients with their billing questions. Please refer your patients to SMB when they have billing questions - we are here to help. For questions please have your patient's call our toll free number at 866-514-0380. We know how busy your workday is and how phone calls can increase your office's workload. We want to help reduce your daily workload by fielding these phone calls. SMB is trained and ready to help.


Thank you for all you do to help us at SMB.  We truly value our customers. As always, we want to hear from you. Some of our best ideas have come from you! So please keep them coming.


Working Wirelessly: What You Need to Know!

By Steve Bixler


Many Practices are implementing wireless networks in the office. They are doing this for both equipment costs savings and for convenience.


What is WLAN?


Wireless Local Area Network (WLAN): WLAN is a wireless network that uses radio waves to connect to the Internet, no network cables are needed. They work similarly to cordless phones. The range of a WLAN can be anywhere from a single room to an entire complex.


To use a WLAN, you need to connect a wireless router to the modem that connects to the Internet provider. You also need to enable your PC's via a wireless PC (personal computer) Card. Some cards connect to the PC via USB port on the PC. Some are built into the PC. Some mobile PCs already have the card as a part of their computer. Most desktop PCs require that you purchase this separately.


Benefits of a WLAN


Working wirelessly can offer you the following benefits.


Flexibility: The lack of cables that comes with wireless networking enables you to easily move with your PC. You can also roam with mobile PCs from your office to a nearby examination room for a meeting. For example, if you're working wirelessly you can printout a report for a patient without having to leave the examination room.


Time-saving: If you're waiting for an important response, you can use your mobile PC to monitor your email even when you're in meetings or at lunch. As soon as you receive the data needed, you can promptly forward it rather than wondering whether the information has come in while you were away and having to run back to your office between encounters and other commitments.


Increased productivity: Working wirelessly with a mobile PC enables you to turn down times between interviews or while in transit into productive time. For example, you may be in transit to another office and find out that your first appointment has been cancelled. Rather than waste the next hour, you can check email, wrap up some paperwork or run an errand.


Security Considerations


When setting up a WLAN at the office, make sure that the WLAN is a secure WLAN. This means that the router requires that your computer uses a security key when connecting to the WLAN. Also, activate the router's firewall. If you do not do these two things, then all of your practice's files, computers and other resources will be open to all, from the Internet or to whom every walks through your office's door with a portable device, such as a smart phone.


Also when you connect a computer to a WLAN, you are responsible for ensuring the security of your files and your PC. Below are some steps you can take to ensure that your computer is secure.


1. Make sure your firewall is activated


The firewalls on both your wireless router and your PC needs to be activated. A firewall helps protect your PC by preventing unauthorized users from gaining access to your computer through the Internet or your network. It acts as a barrier that checks all incoming information and then either blocks the information or allows it to come through.


2. Monitor your access points


Chances are that there are multiple wireless networks anywhere you're trying to connect. These connections are all access points, because they link into the wired system that gives you Internet access. So how do you make sure you're connecting to the right one? Simple-by configuring your PC to let you approve access points before you connect.


3. Disable file and printer sharing


File and printer sharing is a feature that enables other computers on a network to access resources on your computer. When it's enabled, it leaves your computer vulnerable to hackers. If others need access to files on your PC, then think about other methods to give them access.


4. Make your folders private


When the folders on your PC are private, it's more difficult for hackers to access your files.


5. Encrypt your files


You can protect your files further by encrypting them, which requires a password to open or modify them. Because you must perform this procedure on one file at a time, consider password-protecting only the files that you plan to use while working in a public place.



Using a Wi-Fi in a secure way, will help your office to reduce costs and increase productivity.

Once again, the staff of SMB Medical Billing would like to wish you a Happy Holiday and Happy New Year!