Lafayette PC / Delphi PC Newsletter
By Rubsam Consulting
September 2009 - Vol 1, Issue 3
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About Us
Rubsam Consulting is an Information Technology consulting firm specializing in I.T. Project Management, Data Networking and Data Security with a focus on the needs of small business.  Our Lafayette PC and Delphi PC divisions provide general computer support and repair services to both home and office users with a warm and friendly attitude.
In This Issue
Vacation Bound!
OpenDNS
Backing Up Your Files
Alert: Rogue Security Programs
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Greetings!
Welcome to the September newsletter.  We had a great August and want to welcome all new clients.  And a big thank you to all of our regular clients.  We are quickly approaching our 1 year anniversary in business and we could not have done it without you!

Have a great September!
-Jason & Julie
Ocean City NJ Here We Come
Ocean CityThe Rubsam family is going on our annual vacation to Ocean City, NJ the week of September 14th.  During this week, we will be checking emails and voicemails in the evenings and have some availability to perform remote support for high priority issues.  Our good friend Kevin Snyder with Pointesoft will be providing emergency call coverage to our clients if needed during the week of our vacation.  Kevin can be contacted at (765) 446-2646 or pro@pointesoft.com.  For any non emergency issues that may come up, please email support@rubsam.com.

And off we go!
Jason & Julie
Use OpenDNS to Protect Your Office and Home from Inappropriate Websites
Use OpenDNS So there you are surfing the Internet looking for something you need and WHAMO!  Somehow you land on a website that would make a merchant marine blush.  It's happened to all of us.  I recall an incident that happened to me several years ago.  While working for another I.T. firm in Lafayette, I was typing in a web address when my manager walked in to ask me a question.  I turned my back to my computer in order to face my manager and saw her eyes go wide as saucers.  As it turns out, I had made a type-o while entering the web address and a very inappropriate image was loading on my computer screen.  It took awhile before the team let me live that one down :)

So my point to that story is that it is very easy to find yourself in the dark alleys of the Internet.  How can you protect yourself, your home and your business?  OpenDNS is a free service that offers Internet content filtering.  It does not have some of the bells and whistles that are found in many commercial solutions, but it is free and works very well.  You can use this service at your business, church or school, as well as at your home to protect your children.  The OpenDNS service is relatively easy to setup and good tutorials are provided.  Visit the OpenDNS Website for details and testimonials.

And you can always call us if you would like assistance setting up the service :)

-Jason

About OpenDNS
OpenDNS is the leading provider of free security and infrastructure services that make the Internet safer through integrated Web content filtering, anti-phishing and DNS. OpenDNS services enable consumers and network administrators to secure their networks from online threats, reduce costs and enforce Internet-use policies. OpenDNS is used today by millions of users and organizations around the world.

What!?  You are still not backing up your important files offsite???
IDrive O.K., not to wear everyone out, but I'm going to pester you about offsite backups one more time.  Since the last newsletter, I have helped out several individuals and companies that came dangerously close to losing financial records and other critical business files due to computer failures.

  • If your computer or server crashed right now, how much pain would you be in?
  • How are you backing up your data now?  To tapes?  DVDs?  Memory Sticks?  External Hard Drives?
  • Do your backups stay in your home or office?  What if there were a tornado, flood or fire?
  • Do you take your backups somewhere else?  Are they encrypted?  What if they were lost or stolen?

An offsite backup with a reputable company can aleviate these concerns.  IDrive lets home and small office users sign up for a free 2GB offsite backup account.  That is more than enough space to backup your accounting files and other critical data files.  Do you need to backup more than 2GB (perhaps a large number of pictures and music files)?  Then you can sign up for 150GB of storage space for $4.95 a month or $49.50 per year.  The setup is pretty easy, just make sure you are getting those Quickbooks or Peachtree files!  Are you unsure about setting up IDrive?  Call or email us for our super low top secret IDrive flat rate setup fee.

And for servers, check out IBackup with pricing plans as low as $9.95 per month!

-Jason
Your Computer Is Infected!!!!  (Or is it?)
Rogue AntiVirusMy apologies for being so long winded this month, but I want to make sure everyone is aware of the dangers posed by rogue security programs.  A rogue security program looks like a legitimate anti-virus or anti-spyware program that is in fact malicious.  Most often we stumble across them while surfing online.  The Rouge programs pop-up and look very convincing.  They tell us our computers are infected with all sorts of bad things and urge that we install a program to clean the infections.  If this happens to you, do not download the program.  Instead attempt to shut down your computer and reboot.  Power off your computer if necessary.  Once these programs take root in your system, it can be very challenging to remove them.


Here are a few Rogue Securit Programs that I've cleaned up recently:

* Personal Antivirus
* System Antivirus
* Total Secure 2009

Check out these links for additional information:
Microsoft Security: Watch out for fake virus alerts
Wikipedia: Rogue security software

Well folks, this was a long one!  Julie and I hope you found it interesting and enlightening.  Do you have an I.T. question you would like to have answered in our next newsletter?  Just reply to this newsletter with the question and we may include it next month.  Don't hold back and don't be shy!
 
Sincerely,
Jason & Julie
RubsamsJason & Julie Rubsam
Rubsam Consulting / Lafayette PC / Delphi PC
(765) 807-6334 or (800) 371-1781
839 Main Street, Suite 30
Lafayette IN 47901

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Offer Expires: 09/31/2009