Now that spring is in full swing, how did YOU do with Q1 cha-ching?

Q1 Results:  Do you compare results with what you thought you were going to achieve during the first quarter of 2012? You should have a results meeting after ever quarter and identify the three biggest accomplishments and the three biggest challenges or opportunities that could have made an ok quarter a great quarter.
 
Customer Service: Do you have delighted customers? Are your largest customers happy with you? When was the last time you met with them or sent them a thank you note? Did a big customer recently leave? Or do you even know when they last ordered?
Check this out: 6 Reasons Customer Leave

Referrals: Do you ask for and get referrals? Do you give referrals? The best way to get referrals is to give them. When asking for referrals, jog their memory by suggesting three groups of people. Three is the easiest way mens' brains can process stuff. It's easier than trying to think of all the people in your network. Make sure you get the right three groups: Linked in, sports, cigar buddies, mortgage association, chamber mates, Rotary, clients? Always send a thank you note for every referral and keep your contact posted of progress.

Q2 Planning & Goals: How does your Q2 Plan look compared to your Q1 Results? How does Q2 2012 Plan look compared to Actual Results Q2 last year 2011? From your Q1 Results meeting, take the three biggest opportunities and convert them into Q2 Goals.

Three ways to have an awesome Q2 are:

1. ensure you have delighted customers,   
2. give lots of referrals, and
3. have a written plan with SMART goals.