"The City of Ottawa has officially launched Language Line, a service that allows callers to participate in a three-way call with a translator and a City staff member.

"Now, residents can call one of the City's dedicated phone lines and receive service in the language they are most comfortable speaking.

"'The new Language Line service ensures that City phone services such as 3-1-1 are more accessible than ever before,' said Mayor Jim Watson.

"'This is an important way of removing barriers between City services and the residents we serve.'

"According to research data, the most common languages in Ottawa spoken after English and French are:

• Arabic
• Chinese (Mandarin and Cantonese)
• Somali
• Vietnamese
• Spanish and
• Amharic

"Language Line can provide simultaneous translation services in over 170 different languages."

Read more about how having a reliable telephone interpreting service has benefited the citizens and visitors of Ottawa here >>

2010 Census statistics have steadily been released over the past weeks, with major online media outlets like the Wall Street Journal, USA Today and the New York Times leading the way with very clever and interactive online maps.

Since a picture is worth a thousand words, here for your enjoyment, are the best 2010 Census interactive maps we've found so far*.

New York Times

Browse population growth and decline, changes in racial and ethnic concentrations, and patterns of housing development. Just glide your cursor over the map and it displays every county. Can't imagine how long it took to create this map!

USA Today

In addition to its primary map, USA Today's special online 2010 Census presentation offers a wealth of other interactive maps, photos, videos, state-by-state, county-by-county statistics. Take a look.

Wall Street Journal

The "Journal" takes a different slant, investigating each state's population change, population density and how this will be used to apportion seats in the U.S. House of Representatives.

No ethnic numbers here for those of us who service limited English speakers, but it does offer comparable numbers going back to the 1910 Decennial Census Year.

* If you have seen other interactive maps from the 2010 Census, let us and your fellow readers know by emailing us at newsletter@languageline.com - Thank you!

Another featured article from one of our favorite sources of language, culture and immigration information and insight, the Migration Information Source.

While the trans-Atlantic slave trade brought large numbers of Africans to the United States as forced migrants from the 16th to the 19th centuries, significant voluntary migration from Africa to the United States did not begin in earnest until the 1980s.

From 1980 to 2009, the African-born population in United States grew from just under 200,000 to almost 1.5 million. Today, Africans make up a small (3.9 percent) but growing share of the country's 38.5 million immigrants.

The top countries of origin for the African born were Nigeria, Ethiopia, Egypt, Ghana, and Kenya.

• In 2009, about 1.5 million African immigrants resided in the United States.
• African immigrants made up 3.9 percent of all immigrants in 2009.
• Nearly two-thirds of African immigrants were from Eastern or Western Africa in 2009.
• The top countries of origin for African immigrants were Nigeria, Ethiopia, Egypt, Ghana, and Kenya.
• Over one-third of all African immigrants resided in New York, California, Texas, and Maryland.
• Almost one-quarter of the African-born population lived in the metropolitan areas of New York-Northern New Jersey-Long Island, NY-NJ-PA and Washington-Arlington-Alexandria, DC-VA-MD-WV.
• About one in five immigrants in the Minneapolis-St. Paul-Bloomington, MN-WI metropolitan area was born in Africa.
• There were 3.5 million self-identified members of the African diaspora residing in the United States in 2009.

To learn more, visit this page at Migration Information Source. >>

This new feature for "In Other Words" is a selection of "tweets" this month from Language Line Services.

Are you on Twitter? Follow us here and here. Thanks!

• @natalykelly - Thank you Nataly for contributing to: http://bloom.bg/pRR8i3 - So many don't even realize interpretation exists


• The facts on law enforcement use of Twitter... http://t.co/Jb9zRwix


• 1 in 8 women will develop breast cancer! Join us in supporting "Breast Cancer Awareness" Month http://t.co/ih85NCMW @AmericanCancer


• See our training presentation "Effective Use of Interpreters on 911 Calls" at the Florida APCO NENA State... http://t.co/2rqx38SS


• From limited English to #CCDS student body prez in 3 years. Meet Zi Yang in the Charlotte Observer http://bit.ly/vbwQs9


• Congratulations to Cesar Peña Certified Medical Interpreter... http://t.co/BGvrXLBT
• Say What? 'Chinglish' Heads to Broadway http://on.wsj.com/nQpb84 via @WSJ


• Interpreter requests for Karen spoken by 1.3 million people in Myanmar jumped 90 percent in Indianapolis http://tinyurl.com/3ht67hx
• Why doctors should be careful on Twitter http://t.co/sz9UqSTJ via @kevinmd


• (InfoGraphic) - Get your copy of this newest report infographic from Language...http://t.co/EI1Vr9Fc


• "A 3-way call w/ a telephone #interpreter from... LanguageLine will catch him (an online #dating 'wolf')" - http://t.co/XV48cJyM


• YWCA event breaks down domestic violence via @thecolumbian http://bit.ly/shaQge

If you enjoyed these, follow us at @LanguageLine and @LouisProvenzano

Celebrate Diversity in your Workplace

The 2012 Multicultural Calendar is about honoring our differences and appreciating our oneness.

This unique and informative 2012 Diversity Calendar incorporates hundreds of multi-faith, multicultural and diversity-related holidays and observances.

It provides accurate dates with explanations for each of the world's twelve major religions and the cultural festivals of most ethnic groups in North America. Dates for: Aboriginal Peoples, Bahai, Buddhist, Christian, Hindu, Islam, Jain, Jewish, Shinto, Sikh, Wicca and Zoroastrian.

The calendar includes Cultural Festivals of over 140 countries including Aboriginal Peoples, Afro Canadian/American, Australia, Bangladesh, Brazil, Caribbean, China, Denmark, United Kingdom, Egypt and many more.

You can pick or mix your calendars

• Wall Calendar
• Desk Top (English and Bilingual: English/French)
• Yearly Wall Planner Poster
• Electronic Diversity Calendar for Corporate Intranet. (Available in English, French, and Spanish)

Creative Cultural Communications is a non-profit organization established in 1993.

Sheena Singh, owner and Executive Director immigrated to the United States from India at the age of 21, and has made Toronto her home since 1987. Learn more about the 2012 Multicultural Calendar here >>

• Language Line Services' Report Reveals Spike in Mandarin, Arabic, Vietnamese and Russian Interpreter Requests Nationwide


• "Language Line Plans a Roll-Up as Translation Demand Soars" by Bloomberg Businessweek


• Language Line Services Names Global Sales Management Veteran Robert Koen New VP, General Manager of Enterprise Market Sales


• Language Line Services now tweeting in five languages - Cantonese, Korean, Mandarin, Russian and Spanish


• Language Line Services names Fred Moyle vice president and general manager for Healthcare Market Sales


• FEMA hires Language Line LLC to cope with deluge of non-English speaking storm victims

Read more Language Line Services news here >>

Language Line Services, the leader in language interpretation, is seeking to increase its interpreter team in many languages, as well as offering a wide variety of corporate openings.

Over-the-phone, Certified Medical Spanish Interpreters (CMI) to work from home in the U.S. Must have passed the National Medical Interpreter Certification Exam or be CMI certified through Language Line Services.

We are very actively seeking two experienced on-site interpreters in Contra Costa County, California. One in Punjabi, the other in Farsi. Formal training/certification preferred.

As for work-at-home, over-the-phone interpreters, we have openings, especially in Spanish, and in a number of other languages. Please visit the "Careers" section of our website for current interpreter openings.

And, finally, top Corporate opportunities, all in Monterey, CA include:

• Database Administrator-MS SQL Server
• Payroll Specialist
• Tax Manager
• Sales Associate
• Payroll Specialist

For non-interpreter positions, please apply at: www.languageline.com/careers. Click on "Apply Today" under "Corporate Careers" and follow the directions to add your profile.

EEO/AA Employer.

* Some positions may have been filled by the time you apply. However, new positions open up every week.

Visit our Career Center here >>

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