LLS Logo 2
"In Other Words" - For Healthcare Professionals
December 2010

Greetings!

Welcome to "In Other Words" for healthcare professionals.

First off, if you received a puzzling email from us regarding a survey earlier this week, please accept our apologies. We mistakenly hit the wrong "send" button and, well, you may know the rest of that story. We promise to be more careful in the future. :)

If you would rather receive our monthly general interest version of In Other Words, just visit our subscription center here www.languageline.com/newsletter, log in, and change your newsletter preferences.

Follow us on Twitter here and here. And the latest from Language Line Services' president Louis Provenzano here.

Thank you!

In this issue
  • Services for You, Your Staff and Your Patients
  • U.S. Census Bureau Announces 2010 Census Population Counts
  • "Census Bureau Survey Draws Attention to Need for More Proactive Multicultural Approach"
  • Certified Medical Interpreters (CMIs) Happy and Proud!
  • December 2010 News, Language and Cultural Items
  • US. News: "Best Careers 2011: Interpreters & Translator"
  • We Are Hiring! Join Language Line Services
  • Thanks, again, for Subscribing to "In Other Words"
  • A Thought for the Holiday Season

  • U.S. Census Bureau Announces 2010 Census Population Counts
    US Census 2010


    The U.S. Census Bureau just announced that the 2010 Census showed the resident population of the United States on April 1, 2010, was 308,745,538.

    The resident population represented an increase of 9.7 percent over the 2000 U.S. resident population of 281,421,906.

    The resident population represents the total number of people in the 50 states and the District of Columbia.

    • The most populous state was California (37,253,956);

    • The least populous, Wyoming (563,626);

    • The state that gained the most numerically since the 2000 Census was Texas (up 4,293,741 to 25,145,561) and;

    • The state that gained the most as a percentage of its 2000 Census count was Nevada (up 35.1% to 2,700,551).

    Regionally, the South and the West picked up the bulk of the population increase, 14,318,924 and 8,747,621, respectively.

    But the Northeast and the Midwest also grew: 1,722,862 and 2,534,225.

    Beginning in February and wrapping up by March 31, 2011, the Census Bureau will release demographic data to the states on a rolling basis.

    __________

    Follow the Census Bureau on Twitter, Facebook, MySpace, Flickr and YouTube (/uscensusbureau).

    Get the full U.S. Census Bureau 2010 story here - http://2010.census.gov/2010census/


    "Census Bureau Survey Draws Attention to Need for More Proactive Multicultural Approach"
    Louis


    From the HuffingtonPost.com by Louis Provenzano...

    The release this past week of the Census Bureau's American Community Survey (ACS) makes it clear that America's ethnic makeup is changing much quicker than ever before, raising questions about how we as a country should support the evolving needs of a truly multicultural population.

    The suburbs are booming with immigrants.

    And, last year alone, 48 percent of newborns were members of minority groups, a serious challenge for the educational system (see New York Times article "Immigrants Make Paths to Suburbia, Not Cities").

    Not only do we risk having an uneducated populace as new immigrant groups typically struggle to assimilate for multiple generations, we face challenges in the courts, social services, health care, even emergency calls for 911 because of language-based issues.

    Certainly Hispanic immigrants are having the greatest impact, but the concerns extend beyond just one language with more than 170 languages and dialects spoken in the U.S.

    Read the rest of this HuffingtonPost.com article here >>

    Louis Provenzano is President & COO of Language Line Services.


    Certified Medical Interpreters (CMIs) Happy and Proud!
    National Board Logo 2


    Three important messages from the National Board of Certified Medical Interpreters...

    ____________

    News Release - Washington, D.C. - (December 23, 2010) -The National Board of Certification for Medical Interpreters, which launched the first national certification exam in Spanish in October 2009 and bestows the Certified Medical Interpreter (CMI) designation, has been awarded a grant effective December 21, 2010 by the Oregon Office of Multicultural Health & Services for the development of oral certification exams in five additional languages: Cantonese, Mandarin, Korean, Vietnamese and Russian.

    Read the complete news release on PRNewswire.com here

    ____________

    From the NBCMI Newsletter - As interpreters take and pass both the written and oral exams and receive their Certified Medical Interpreter (CMI) credential, they are jubilant.

    "This has made my day!" said one, and "I am so happy and excited to be certified!" said another.

    Sylvia Vazquez, Interpretation Services Manager, University Medical Center of Southern Nevada, is the first interpreter in Nevada to receive the CMI credential.

    "I am so pleased to be the first in Nevada," she said. "Certification will transform the way professional medical interpreters are viewed and we will be valued as an integral part of the health care team. I encourage interpreters nationwide to take the certification exams without delay."

    These first pioneers to get certified are leading the way, as many of their colleagues seek to emulate them. This will have a ripple effect in the field of medical interpreting and move our profession steadily forward.

    They can put CMI next to their name, and appear in an online national registry of certified interpreters: www.certifiedmedicalinterpreters.org/registry While you are visiting our website, be sure to download your own copy of our newsletter here.

    ____________

    The Road to National Certification for Medical Interpreters (CMI) Video Documentary

    Now available on YouTube.com and through the National Board website.

    "The Road to Certification for Medical Interpreters" provides behind the scenes commentary of this important effort and achievement including interviews with many of the key contributors who worked tirelessly to achieve a validated certification for this unique profession.


    December 2010 News, Language and Cultural Items
    Pooch News


    Selected News of the Month

    Read more Language Line Services news here >>


    US. News: "Best Careers 2011: Interpreters & Translator"
    US News Careers


    From Use News & World Report...

    "As one of the 50 Best Careers of 2011, interpreting and translating should have strong growth over the next decade."

    "Pharmaceutical inserts, instruction manuals, and textbooks-these are just a few of the documents that translators rework in English or other languages.

    "At courthouses around the country and conferences throughout the world, interpreters help people of different tongues communicate.

    "While both interpreters and translators convert one language into another, interpreters work with the spoken word, and translators the written word.

    "But choosing this occupation means learning more than a foreign language; you also must thoroughly understand the subject you're communicating about.

    "You'll relay not only words, but complicated concepts and ideas, as well as the cultural subtleties that accompany them."

    Read more of this article in U.S. News' "Best Careers 2011"

    Related Articles

    Now, read the next article because Language Line Services is hiring!


    We Are Hiring! Join Language Line Services
    Career Interpreters


    Language Line Services, the leader in language interpretation, is seeking to increase its interpreter team in many languages, as well as offering a wide variety of corporate openings.

    Dual Role Interpreters in California

    An exciting new opportunity is available to experienced interpreters living in the Riverside, San Bernardino, and Orange county areas. Interpreters will now be able to do both on-site, face-to-face interpreting as well as over-the-phone interpreting in the following languages: Spanish, Mandarin, Cantonese, Vietnamese, Korean, Russian, Farsi, Armenian, and Japanese.

    As for work-at-home, over-the-phone interpreters, we have openings in a number of languages including:

    • Arabic
    • French
    • Somali
    • Cantonese
    • Korean
    • Portuguese
    • Russian
    • Vietnamese

    As well as...

    • Bambara,
    • Cakchiquel
    • Cape Verdean (Portuguese Creole)
    • Chamorro
    • Chru
    • Dakota
    • Garre
    • Hausa
    • Lusoga
    • Mankon
    • Punu
    • Susu
    • Trique
    • and several others (see our Web site)

    And, finally, available Corporate opportunities include:

    • Human Resources Coordinator
    • Sales Executive - Federal Government
    • Senior Sales Executives in Business Partnership Development, Healthcare, Government, General Markets, and Face-to-Face Interpretation
    • Account Managers in Healthcare and General Markets
    • Business Manager - Face-to-Face Interpretation
    • Reporting Analyst - SQL Server

    For non-interpreter positions, please apply at: www.languageline.com/careers. Click on "Apply Today" under "Corporate Careers" and follow the directions to add your profile.

    EEO/AA Employer.

    * Some positions may have been filled by the time you apply. However, new positions open every week.

    Visit our Career Center here >>


    Thanks, again, for Subscribing to "In Other Words"
    opi tips


    Each month you'll receive our free monthly email newsletter...

    featuring news, tips, interviews, surveys, stats, special offers and other useful information to help you better serve limited English speakers.

    If you enjoyed this issue, share it with your colleagues and friends. Just ask them to visit our website and subscribe.

    They'll receive the bonus "11 Tips for Working with an Interpreter" as our way of saying thank you.

    By the way, your information will never be shared with anyone, ever! See our Privacy Policy here.


    A Thought for the Holiday Season
    xmas ornament


    A holiday quote from the poet John Greenleaf Whittier.

    Where you see "Christmas", please insert the name of your own holiday.

    Somehow, not only for Christmas
    But all the long year through,
    The joy that you give to others,
    Is the joy that comes back to you.

    And the more you spend in blessing
    The poor and lonely and sad,
    The more of your heart's possessing
    Returns to you glad.

    Everyone here at Language Lines Services and "In Other Words" wishes you and your family a very happy holiday season and a healthy and prosperous new year.

    Cheers!


    Services for You, Your Staff and Your Patients
    interpreter 1a



    Web-based Advanced Medical Training for Interpreters -

    Learn more about Language Line University's newest professional interpreter training here.

    Read this release to the healthcare media and industry



    Report: The Changing Face of the Consumer

    From AT&T and Language Line Services - "How to reach multicultural customers with integrated in-language services".

    Download and read your own copy of this latest white paper on effective multicultural marketing.



    Order Your Newest Version of Language LineŽ Phones Here

    Need additional dual-handset Language Line Phones?

    Visit our order page here



    New Service Coming Soon to California - On-site Interpreting

    Learn more here.

    Read what the leading language industry research firm says about our new service



    Know The Facts:

    The 10 Questions You Should Ask Any Language Service Provider

    A brief glimpse at what you're not being told here.



    Visit Language Line Services' "News Room"

    For the latest news about our services, programs and partnerships.



    Sign up for the Language Line eBill

    Start receiving your combined electronic invoice and language usage report in Microsoft Excel format

    Dial: 1-800-752-6096 or visit eBill.



    Online "How It Works" Tutorial

    Click here to see our online training tutorial.

    Perfect for your new employees, or refresher training for all your staff.



    Demo Line

    Would you like to hear a recorded demonstration of language interpretation?

    Dial: 1-800-821-0301



    Language Line Video Interpreter Service

    Serve your deaf and hard of hearing patients at admitting, pharmacy, and their bedside... All day, any day.

    Visit Video Interpreting Services or write to Video Interpreter for more information.



    Follow Us On Twitter!

    Are you a fan of the social networking website Twitter?

    If so, follow us on Twitter here
    www.Twitter.com/LanguageLine

    and here
    www.Twitter.com/LouisProvenzano

    You can also follow Language Line president, Louis Provenzano, at his website here www.louisprovenzano.com


    Visit Language Line Services' "News Room"

    For the latest news about our services, programs and partnerships.



    Missed An Issue?

    To read all past issues of "In Other Words" - both general interest and health care versions - just click here.


    Language Line Personal Interpreter Service

    Need an interpreter right now? Set up an account in minutes. Have an interpreter on the phone within seconds!
    Have your credit card ready and click here for your Personal Interpreter.


    Quick Links...

    Follow Cultural & Language News on Twitter

    Language LineŽ Personal Interpreter Call Right Now

    Language LineŽ Over-The-Phone Interpretation in Over 170 Languages

    Document Translation: Need a Form, Sign or Brochure Translated?

    Language LineŽ Video Interpreting Service Is Here!

    The Language LineŽ Phone: Dual Handset Phones

    Ask Language LineŽ University to Train Your Bilingual Staff

    Customer Training and Support Tools for You

    New! Read All Past Issues Here



    Join our mailing list!
    Email Marketing by