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"How to Understand Basic American Culture -- for Foreign Visitors" |
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Editor's Note: While searching for
a language and/or culturally related
site for
you this month, we came across a
page that caught our eye.
If you're familiar with eHow.com you
know that it is a very popular Internet site
where
every day folks like you and us ask and
answer questions about all kinds of topics.
This brief article is from an
anonymous, presumably
foreign-born writer
explaining how to understand Americans and
American culture.
It is an interesting peek
at how at least one "foreigner" sees us. We
think you'll enjoy it, particularly our
readers in New York City. ;-)
Excerpts from "How
to Understand Basic American Culture -- for
Foreign Visitors"
United States of America is a vast country
with a diverse population. The culture of
America has been shaped by a variety of
forces and by the cultures of a great many
countries and regions around the world.
While America is very diverse, there are
still some key traits shared by nearly all
Americans. If you follow these tips you
should be able to better understand Americans
and better enjoy your stay in America.
- Things You'll Need: 1. Common
sense; and
2. An open mind.
- Personal Space: Americans do not like
people that they do not know being too
physically close to them.
- American Friendliness: Americans
tend to
be very friendly on both a superficial and a
genuine level. However, there are some
subtleties to interacting with Americans that
should be remembered in order to avoid
awkward situations.
- Conversation: Americans love to
talk and
generally it is OK to talk even to strangers
about nearly any subject at any time as long
as you are polite. However there are some
subjects, like racism, American foreign
policy, gun ownership, and religion that are
best discussed among friends.
- Common Courtesy and Social Etiquette:
when it comes to most social situations
Americans firmly believe in the concept that
"all people are created equal". In most
social situations Americans believe that no
one has the right to special privileges, it's
nearly always "first come first served", no
exceptions.
- American Women: The most important
thing
to remember about American women is that they
are equal citizens with men in this country.
They are as free as men to live, work, dress,
talk, and act as they please.
- New York City: While nearly all the
things described above are true for nearly
everywhere else in America, some things are
different in New York City, especially
regarding people's personal space. As a rule,
it's best to treat New York City as a special
case, and "do as the Romans do" by simply
watching how other people act in a given
social situation and imitate them.
To read the rest of this eHow.com
article, "How
to Understand Basic American Culture -- for
Foreign Visitors", click here >>
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New! The Language Line "Mobile Interpreter" for the Apple iPhone |
 |
It was bound to happen.
An Apple iPhone application that
allows you
to contact an interpreter anywhere
your phone
has reception.
Last week Language Line Services
introduced its first iPhone application, the
Mobile Interpreter.
If you travel often, or have new
friends or
business contacts who speak little if any
English...
The Language LineŽ Mobile
Interpreter has
been designed specifically for you.
This is the first-ever iPhone application
that allows for unlimited, uninterrupted live
interpretation assistance, anytime, from
anywhere your iPhone has reception.
Without the hassle of reloading phone
company calling cards or signing long-term
contracts!
Ready to be downloaded on
Apple
iTunes' App
Store
Want to learn more? Visit
the Mobile Interpreter's page on our
website here and download it.
Within seconds you'll have access to
interpreters in our 10 most requested
languages... as
well as be able to locate and listen to
useful phrases within such travel
categories as:
conversation, customs & immigration, hotels,
medical, money, shopping, transportation and
others.
Here's what market research firm Common Sense
Advisory says about the new Language LineŽ
Mobile Interpreter:
"Language Line's new iPhone
application is one of the most important
innovations in the field of telephone
interpreting in recent years. Bringing
on-demand interpretation to the hands of more
consumers is an important step toward
expanding language access. The demand for
these services is not going away anytime
soon."
Common Sense Advisory's www.GlobalWatchtower.com
Once
again, here's where you can download "Mobile
Interpreter" for your Apple iPhone.
PS: More languages are on their way
and, for those of you with Blackberry
Smart Phones, we'll soon have a version of
Mobile Interpreter for you as well.
|
Coming Soon! The NEW Language Line Phone |
 |
As a Language Line Services
client, you have access to a
variety of training tools that help you
communicate with your limited
English-speaking customers.
Some we've designed to train your
staff on
how to access and efficiently work with
interpreters.
Others are designed to let your
limited English speaking customers know they
are valued and will be served by an interpreter.
The
Language Line Phone
is one of the latter group. And perhaps the
most versatile.
Soon we'll have a
brand new Language Line Phone for you and
your customers. Next month we'll have a
picture of the new phone
for you to see.
For now though, we can tell you about its
many new features and
benefits,
including:
- Improved keypad design for faster
interpreter access
- Duplexing speaker phone
- Speaker phone volume control
- Anti-microbial protection
- Headset ready
- Individual handset volume controls
- Anti-theft security tab
- Improved ergonomics, and
- Larger visual call notification
indicator
If you are a Language Line Services
customer, you can pre-order the new Language
Line LL-2100 Phones today by completing
the form here >>
For more information, either contact your
Language Line Services representative or...
Customer Service at 1-800-752-6096 option
2, or CustomerCare@languageline.com.
|
We Are Hiring! Join Language Line Services |
 |
Language Line Services,
the leader
in language interpretation,
is seeking to increase its interpreter team
in many languages including:
- Chru
- Edo
- Garre
- Kotokoli
- Kpelle
- Mam
- Mixteco
- Trique
- Punu
- Putian
- Sango
- Sinhalese
- Uzbeq
Among other positions, here is a selection of
positions for which we are interviewing:
- Project Manager- Lingo Systems Division
- Customer Contract Salesforce.com
Administrator
- Senior Language Specialist-Mandarin
- Senior Language Specialist-Spanish
- Microsoft Dynamics Great Plains Financial
Systems Administrator
Please apply at:
www.languageline.com/careers.
Click on "Apply
Today" under "Corporate Careers" and follow
the directions to add your profile.
EEO/AA Employer
Are you interested in becoming an
over-the-phone
interpreter?
If you have
excellent proficiency in English, with
strong listening and comprehension skills as
well as good customer service skills,
you can become an interpreter for Language Line
Services.
Visit www.languageline.com/careers.
View
the "How to Become an Interpreter"
Video.
Then, click on "Apply Today" under
"interpreter Careers" OR "Corporate
Careers" and follow the directions.
Here's what one valued client recently
said
about one of Language Line Services'
excellent interpreters:
"...interpreter #6100 for
Farsi was fantastic... We had a
very difficult client that your interpreter
made so easy for me. Thank
you..."
Join Us!
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|
A Thought for the Holiday Season |
 |
A holiday quote from the poet
John Greenleaf Whittier.
Where you see "Christmas", please insert the
holiday of your choice.
Somehow, not only for Christmas
But all the long year through,
The joy that you give to others,
Is the joy that comes back to you.
And the more you spend in blessing
The poor and lonely and sad,
The more of your heart's possessing
Returns to you glad.
Everyone here at Language Lines
Services
and "In Other
Words" wishes you and your family a very happy
holiday season and a healthy and prosperous
new year.
Cheers!
|
|
Services for You, Your Staff and Your Customers |
|
Order Your
Language
LineŽ
Phones
Here
Need
additional dual-handset Language Line Phones?
Visit our
order page here
Visit Language Line Services'
"News Room"
For the latest
news about our services,
programs and partnerships.
You Can Find Us Here on
Twitter!
Language
Line Services and Louis
Provenzano. Read
Louis' blog here >>
Language
LineŽ Direct Response
Have us answer your customer calls in any
language. No need for you to staff
bilingual
agents in your call center again.
Write to LLDirect for details.
Lingo Systems
Expert
Localization
Need
your website translated (aka, Localized)
into other languages?
Contact Lingo
Systems, powered by Language Line
Services.
Communicate Online in the
Languages
Your Customers Prefer... Their
Own!
Visit Language Line Services'
"News Room"
For the latest
news about our services,
programs and partnerships.
Demo
Line Would you like
to hear a
recorded demonstration of Language
Interpretation?
Dial: 1-800-821-0301
Sign up for the
Language
LineŽ eBill
Start receiving your combined
electronic
invoice and
language usage report in Microsoft Excel
format
Dial: 1-800-752-6096 or
visit
eBill.
Online "How It
Works"
Tutorial
Click
here to see how over the phone interpretation
works.
Perfect for your new employees,
or “refresher”
training for all your staff.
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Words"
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Other
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