Greetings!
Welcome to
"In Other Words"
from
Monterey, California -- The Language
Capital
of the World.
Follow us on Twitter here
and here.
And the latest from Language Line Services'
president Louis
Provenzano here.
If you would rather
receive our
monthly healthcare version of In Other
Words, just send a note to
healthletter@languageline.com.
Thank
you!
New Feature! Resource of the Month: DiversityPreparedness.org |
 |
Each month we'll share an
organization's website that stands out with
quality...
...up to date content for all
who serve
limited English speakers and their respective
communities.
We kick off this new feature with a
spotlight on DiversityPreparedness.org
and its
National Resource Center.
The mission of the Center is...
"to serve as a
central clearinghouse of resources and an
information exchange portal to facilitate
communication, networking and collaboration
to improve preparedness, build resilience and
eliminate disparities for culturally diverse
communities across all phases of an
emergency."
As you'll see when you visit, this is truly
a "resource of resources", with key
components like:
- A catalog of annotated and
cross-referenced resources, programs and
projects by a range of topics, languages, and
communities.
- Links to full-text sources, including
peer-reviewed journal articles, training and
education content, resource guides,
measurement and evaluation tools, translated
materials and other publications.
- Links to federal, state and local
government, as well as private sector,
academic and community-based programs and
websites devoted to preparing culturally
diverse populations for emergencies.
- Coming Soon! An online discussion forum
for the exchange of ideas and information,
including experiences, lessons learned,
promising practices and strategies, success
stories, new resources, innovations,
policies, and events.
- Coming Soon! An online member directory
of experts and professionals working to
integrate culturally diverse communities
across into preparedness planning and
action.
- And much more!
Visit their website, and while you're there,
take a look at
their archive
of recent newsletters...
...and their
current issue here (you'll need Adobe
Acrobat Reader).
This site is a combined project of the U.S. Department
of Health and Human Services and
Drexel
University School of Public Health Center for
Health Equality
We hope you enjoy our first featured
resource of the month. Let us know at healthletter@languageline.com.
Thanks!
|
Worldmapper: The World as You've Never Seen it Before |
 |
Are you looking for some
"edutainment"? Sure you are. Do
you love maps? Who doesn't, right?
Well, a colleague of mine sent me a link
the other day to something called
"Worldmapper". I was intrigued by it's
slogan, "the world as you've never seen it
before", so of course had to take a look.
Let me say first that some of the topics
studied by manipulating maps are not for the
kids at home: Poverty, Disease, Disaster,
Death... well you get the idea.
But the maps also illustrate world topics such
as Movement, Health, Medicine, Transport,
Food, Goods,
Manufacturers, Services, Fuel, Work, Income,
and Wealth.
And the "moving maps" illustrate such topics
in ways you've never seen before, like the
slogan says.
So,
without further ado, click here and let
us know what you think. Interesting?
Enlightning? Boring? Stomach churning?
(You'll get what I mean :)
Write to Newsletter@LanguageLine.com
and let us know.
By the way, the folks behind Worldmapper are a
bunch of smarties from:
Enjoy!
|
U.S. Census: U.S. Immigrant Population Flat |
 |
(CNN) -- After nearly 40 years
of recorded increases, the number
of immigrants living in the United States
remained flat between 2007 and 2008, recent
statistics released by the U.S. Census Bureau
show.
The number of naturalized citizens in the
U.S. increased, partly attributed to voter
drives for the 2008 election.
According to the Census Bureau's American
Community Survey, the U.S. foreign-born
population represented about 12.5 percent of
the population in 2008, down from 12.6
percent in 2007.
"Between '07 and '08 there really wasn't that
much of a change," said Elizabeth Grieco,
chief of immigration statistics staff at the
Census Bureau.
But given the steep upward trend in the
foreign-born population since 1970, no change
is big news.
Read
the entire CNN.com story here >>
If you find this story interesting, you
will find much to like here on CNN's
"U.S. Census Bureau" page.
|
IMIA's 2009 Conference a Success! |
 |
Hundreds of participants recently
attended the 2009 IMIA
International Conference on Medical
Interpreting in
Cambridge, MA, October 9th though 11th.
Held at The Hyatt by the Charles River, the
hotel was packed with conference attendees
enjoying the beautiful venue.
The positive grassroots energy for medical
interpreter certification was evident
to all and the keynote speakers were
excellent, and truly inspiring.
Key events of the conference dedicated
to "Global Perspectives on
Professional Medical Interpreters", included:
- Introduction of the 12 members of the
National Board for
Certification of
Medical Interpreters,
- The National Medical Interpreter
Certification officially announced.
- And guest speaker Kate Auspitz,
representative of Congressman Michael E.
Capuano, expressing Capuano's admiration and
gratitude for the work professional medical
interpreters do"
The IMIA Raquel Cashman Language Access
Award
Then Izabel Arocha, IMIA President
(pictured above), presented The IMIA Raquel
Cashman
Language Access Award to Louis F. Provenzano,
President and COO, Language Line Services and
his company, the first time the award was
ever presented to
an organization.
The Award was established in 1993 by the
International Medical Interpreters
Association, in memory of Raquel Cashman,
Director of the Interpreters Department at
Boston Medical Center, and the initial
founding member of the Board of Directors of
the IMIA.
This annual award perpetuates the enduring
contributions of this health care and
community leader by recognizing the
achievements of individuals (and now
organizations) who have made
significant and lasting contributions to
improving patient safety and language access
in health care.
More Conference Information
For those who were not able to attend, you
will soon be able to see the 2009
presentations posted on IMIA's website, in the
conference section.
Additional information can be found on
the IMIA website here or you may write to
info@imiaweb.org.
|
We Are Hiring! Join Language Line Services |
 |
Language Line Services,
the leader
in language interpretation,
is seeking to increase its interpreter team
in many languages.
Among other positions, we are now hiring
experienced, professional
face-to-face medical interpreters!
Our experienced, on-site medical
interpreters provide
consecutive
interpretation, have educated native fluency
in two languages and are highly skilled in
the cultural dynamics of the languages they
interpret.
If you have native fluency in English and
another language, at least one year of
medical interpreting experience, are trained
and/or certified as a medical interpreter and
have excellent customer service skills, then
apply online at www.LanguageLine.com/careers.
Are you interested in becoming an
over-the-phone
interpreter?
If you have
excellent proficiency in English, with
strong listening and comprehension skills as
well as good customer service skills,
you can become an interpreter for Language Line
Services.
Visit www.languageline.com/careers.
View
the "How to Become an Interpreter"
Video.
Then, click on "Apply Today" under
"interpreter Careers" OR "Corporate
Careers" and follow the directions.
Here's what one valued client recently
said
about one of Language Line Services'
excellent interpreters:
"...interpreter #6100 for
Farsi was fantastic... We had a
very difficult client that your interpreter
made so easy for me. Thank
you..."
Join Us!
|
Thank You For Subscribing! |
 |
Each month
you'll
receive our free
monthly email newsletter...
featuring
news,
tips,
interviews, surveys, stats, special offers
and
other useful information to help you better
serve
your limited English-speaking customers.
If you have a story idea,
drop us a note at
newsletter@languageline.com.
Also, if you enjoyed this issue, share it
with your colleagues and friends. Just
ask them
to send us a subscription request to
newsletter@languageline.com or visit
our website.
Your information will never be shared with
anyone, ever! See
our Privacy Policy here.
|
|
Services for You, Your Staff and Your Customers |
|
Order Your
Language
LineŽ
Phones
Here
Need
additional dual-handset Language Line Phones?
Visit our
order page here
Visit Language Line Services'
"News Room"
For the latest
news about our services,
programs and partnerships.
You Can Find Us Here on
Twitter!
Language
Line Services and Louis
Provenzano. Read
Louis' blog here >>
Language
LineŽ Direct Response
Have us answer your customer calls in any
language. No need for you to staff
bilingual
agents in your call center again.
Write to LLDirect for details.
Lingo Systems
Expert
Localization
Need
your website translated (aka, Localized)
into other languages?
Contact Lingo
Systems, powered by Language Line
Services.
Communicate Online in the
Languages
Your Customers Prefer... Their
Own!
Visit Language Line Services'
"News Room"
For the latest
news about our services,
programs and partnerships.
Demo
Line Would you like
to hear a
recorded demonstration of Language
Interpretation?
Dial: 1-800-821-0301
Sign up for the
Language
LineŽ eBill
Start receiving your combined
electronic
invoice and
language usage report in Microsoft Excel
format
Dial: 1-800-752-6096 or
visit
eBill.
Online "How It
Works"
Tutorial
Click
here to see how over the phone interpretation
works.
Perfect for your new employees,
or “refresher”
training for all your staff.
Share "In Other
Words"
with your staff or customers!
Would you like to
reprint
articles from this newsletter? For your
website or in
your own newsletters?
Great! Just
include
this line at the end of each article you
reprint:
Copyright 2006, Language Line Services, "In
Other
Words" and please link that
line
to
Newsletter.
New!
Archives of All Past Issues
Here
|
|