Greetings!
Welcome to
"In Other Words"
from
Monterey, California -- The Language
Capital
of the World.
If you would rather
receive our
monthly healthcare version of In Other
Words, just send a note to
healthletter@languageline.com.
Thank
you!
A Profile of Puerto Ricans by Pew Research |
 |
Some 4.1 million Puerto Ricans
resided in the 50 U.S. and the
District of Columbia in 2007, according to
the Census Bureau's American Community Survey.
That is a slightly greater number than the
population of Puerto Rico itself in 2007,
which was 3.9 million. (Puerto Rico is a U.S.
territory but all references in this
statistical profile to the United States
refer only to the 50 states and the District
of Columbia.)
Most Puerto Ricans in the United States --
2.7 million in all -- were born in the 50
states or the District of Columbia.
Additionally, one-third of the Puerto Rican
population in the U.S. -- 1.4 million -- was
born in Puerto Rico.
People born in Puerto Rico are also
considered native born because they are U.S.
citizens by birth. A small number of Puerto
Ricans -- 48,000 -- were born outside of the
U.S. or Puerto Rico and were not U.S.
citizens by birth. They are considered
foreign born.
Puerto Ricans are the second-largest
population of Hispanic origin residing in the
United States, accounting for 9.1% of the
U.S. Hispanic population in 2007. Mexicans
constituted 29.2 million, or 64.3%, of the
Hispanic population.
On average, Puerto Ricans are older than
Hispanics generally but they are younger than
the U.S. population. They are less likely to
be married than either Hispanics overall or
the U.S. population overall.
The majority (55.9%) of Puerto Rican
women
ages 15 to 44 who had a birth in the 12
months prior to the survey were unmarried.
The comparable share for all Hispanic women
was 38.1% and the figure for all U.S. women
was 33.4%.
Among Puerto Ricans ages 5 and older
living in the U.S., most do not speak English
at home. Some 20.5% of Puerto Ricans ages 5
and older report speaking English less than
very well, compared with 38.8% of all Hispanics.
Puerto Ricans are concentrated in the
Northeast, mostly in New York, and in the
South, mostly in Florida.
Read
the rest of this Pew Hispanic report here
>>
1. Puerto Ricans in this statistical profile
are persons who self-identified as Hispanics
of Puerto Rican origin in the American
Community Survey.
|
Free! "The Guide to Translation and Localization" |
 |
Communicate the Right Message,
Regardless of
Language
Given the changing demographics of today's
consumer, many organizations translate or
localize their written messages into other
languages.
Unfortunately, if you select an
unproven vendor you may end up with
mistranslated materials. There are ways to
avoid that!
Sign
up here for your FREE copy of "The Guide to
Translation and Localization" now and
we'll give you 10% off your next document
translation project submitted by August 31, 2009.
PS: Remember to include your mailing
address in the brief form on the Web page if
you want a physical copy of the book.
Otherwise, we'll send you a downloadable PDF
version.
Thank you!
|
Advocacy Update and How You Can Get Involved |
 |
Advocacy Update and How You Can Get
Involved from Language Line Services
President Louis Provenzano
On behalf of Language Line Services and
the International Medical Interpreters
Association (IMIA), I'd like to update
you on our latest advocacy activities in
support of legislation for Limited English
Proficient (LEP) patients, a very vulnerable
and under-served population.
On July 9th, representatives of our
organization, along with IMIA and Washington
DC lobbyists, met with key congressional
staff and made several recommendations
we believe are critical to improving health
care reform.
How Can You Take Part?
Language Line Services and IMIA
respectfully request your support of these
key provisions in national health care reform
legislation.
Complete the brief form on that Web page,
then download, sign and fax your support
letter to key Members of Congress to
ensure that LEP citizens have equitable
access to quality healthcare through
credentialed medical interpreting services.
Again, due to the urgency of the request,
we ask you to fax the support letters
because of delays with mail to Capitol Hill.
Thank you for your consideration of
this important request and please contact
me with any questions or for additional
information.
Once
again, you will find the key provisions in
national health care reform legislation and
the form to get the Letter to Your
Legislators here >>
Sincerely,
Louis F. Provenzano, Jr.
President and Chief Operating Officer
Language Line Services
831.648.5855 (Direct and Fax)
|
Partnering with Parents and Families to Support Immigrant and Refugee Children at School |
 |
A new report outlines model mental
health programs that engage
communities and community organizations to
build effective services
for children and youth.
Caring Across Communities, with
support from the Robert Wood Johnson
Foundation, is working with 15 sites across
the United States to
develop school-connected mental health
programs that partner with
immigrant and refugee families in support of
their children's academic
success and emotional well-being.
This report outlines programs that engage
schools, communities and
community organizations to build effective
and easily-accessible
mental health services for children and
youth, and address such issues
as:
- The impact of the immigrant and refugee
experience;
- Offering school-based mental health
services; and,
- Strategies for partnering with immigrant
families to support mental health
You
may download PDF Adobe Acrobat file of
"Partnering with Parents and
Families to Support Immigrant and Refugee
Children at School" here.
Publication Date: June 2009
Publisher: The
Center for Health and Health Care in Schools,
The George Washington University
|
"When I Know I Really Made a Difference" By Limari Colón |
 |
A couple of months ago, I received a
call from a Language Line client
needing
assistance with a homeless woman and her two
children.
She was from the Dominican
Republic and had nothing left after her
husband had just been arrested.
As I started to interpret all the
information, I discovered that the client was
certain she could not help the woman in any
way. The woman was so desperate she
kept saying, "there has to be a way!"
The client asked her why she didn't go
back to her country if she was starving
here, as much as she was there. The woman
said if she did not find shelter that day,
she would sleep under a bridge with
her two children.
The client said to her she could sleep
wherever she wanted, but the children
were her responsibility and they would be
taken away from her, if she dared to do
that. At this point, the woman broke into
tears and started telling the lady all her
pain and suffering.
I listened attentively and relayed that
information as quickly and precise as
possible. Because of this, the woman's
heart was touched, and she said she would
put them in a shelter for seven days, and
help them find a place to live.
I felt so happy and grateful I
could help this mother and her children, and
that they no longer had to ponder the idea of
sleeping in the streets of NYC."
_________
Limari Colón is a Language Line
Services
Spanish-language Interpreter
"In Other Words" occasionally share
these interpreter stories, so be sure to read
every issue.
Click
here for current Language Line Services
interpreter career opportunities.
|
We Are Hiring. Interpreter & Corporate Opportunities |
 |
Language Line Services,
the leader
in over-the-phone interpretation,
is seeking to increase its interpreter team
in many languages.
If you have
excellent proficiency in English, with
strong listening and comprehension skills as
well as good customer service skills,
you can become an interpreter for Language Line
Services.
Visit www.languageline.com/careers.
View
the "How to Become an Interpreter"
Video.
Then, click on "Apply Today" under
"interpreter Careers" OR "Corporate
Careers" and follow the directions.
Here's what a valued client said just
the other day
about one of Language Line Services'
excellent interpreters:
"...interpreter #6100 for Farsi was
awesome fantastic and amazing. I am
speechless as to how good the interpreter
was. We have a very difficult client that he
made so easy for me. Thank you..."
Join Us, Will You?
|
Thank You For Subscribing to "In Other Words" Newsletter! |
 |
Each month
you'll
receive our free
monthly email newsletter...
featuring
news,
tips,
interviews, surveys, stats, special offers
and
other useful information to help you better
serve
your limited English-speaking customers.
If you have a story idea,
drop us a note at
newsletter@languageline.com.
Also, if you enjoyed this issue, share it
with your colleagues and friends. Just
ask them
to send us a subscription request to
newsletter@languageline.com or visit
our website.
Your information will never be shared with
anyone, ever! See
our Privacy Policy here.
|
|
Services for You, Your Staff and Your Customers |
|
New! Language
LineŽ
On-Site Interpreter
Service
Need a face
to face
interpreter?
Call 1-800-760-7518 to book one
now. Or
visit our On-Site
Interpreter Service page here
Visit Language Line Services'
"News Room"
For the latest
news about our services,
programs and partnerships.
You Can Find Us Here on
Twitter!
Language
Line Services and Louis
Provenzano. Read
Louis' blog here >>
Language
LineŽ Direct Response
Have us answer your customer calls in any
language. No need for you to staff
bilingual
agents in your call center again.
Write to LLDirect for details.
Lingo Systems
Expert
Localization
Need
your website translated (aka, Localized)
into other languages?
Contact Lingo
Systems, powered by Language Line
Services.
Communicate Online in the
Languages
Your Customers Prefer... Their
Own!
Visit Language Line Services'
"News Room"
For the latest
news about our services,
programs and partnerships.
Demo
Line Would you like
to hear a
recorded demonstration of Language
Interpretation?
Dial: 1-800-821-0301
Sign up for the
Language
LineŽ eBill
Start receiving your combined
electronic
invoice and
language usage report in Microsoft Excel
format
Dial: 1-800-752-6096 or
visit
eBill.
Online "How It
Works"
Tutorial
Click
here to see how over the phone interpretation
works.
Perfect for your new employees,
or “refresher”
training for all your staff.
Share "In Other
Words"
with your staff or customers!
Would you like to
reprint
articles from this newsletter? For your
website or in
your own newsletters?
Great! Just
include
this line at the end of each article you
reprint:
Copyright 2006, Language Line Services, "In
Other
Words" and please link that
line
to
Newsletter.
New!
Archives of All Past Issues
Here
|
|