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"In Other Words" Newsletter - For Healthcare Professionals
May 2009

Greetings!

Welcome to "In Other Words" for healthcare professionals.

If you would rather receive our monthly general interest version of In Other Words, send a note to [email protected].

Thank you!

In this issue
  • Services for You, Your Staff and Your Patients
  • Testing for National Medical Interpreter Certification Enters Pilot Phase
  • MPI: African Immigrants in the United States
  • NAM Poll: Women Immigrants Keeping Families Together
  • A Message from Language Line Services' President
  • Update: The Language Line� Video Interpreter Service
  • May 2009 News, Language and Cultural Items
  • Coming Events - CPEHN, NATI and MING
  • We Are Hiring. Interpreter and Corporate Opportunities
  • Thanks, again, for Subscribing to "In Other Words"

  • Testing for National Medical Interpreter Certification Enters Pilot Phase
    National Board Logo


    "Accurately assessing an interpreter's knowledge and skills is essential..."

    Washington DC - (May 14, 2009) - The National Board of Certification for Medical Interpreters will begin the pilot phase of the performance exam that will be part of the testing for National Medical Interpreter Certification.

    Over the next few weeks, 300 interpreters will "test the test" designed to verify the ability of interpreters to apply their knowledge and skills in real-life medical interpreting scenarios.

    This process will provide additional input to the assessment tool's design, allowing test developers to make final adjustments before its national implementation.

    The National Board of Certification for Medical Interpreters program, just founded jointly this year by Language Line� University and the International Medical Interpreters Association (IMIA), will consist of a single "certification process" that will award to individuals the credential of "Certified Medical interpreter" (CMI) in a specific language.

    To qualify for the CMI credential, a medical interpreter will have to successfully pass the prerequisites, the National Board Written Exam, and the National Board Performance Exam.

    Learn more about The National Board of Certification for Medical Interpreters here >>

    And here www.certifiedmedicalinterpreters.org


    MPI: African Immigrants in the United States
    migration policy inst


    By Aaron Terrazas, Migration Policy Institute

    The number of African immigrants in the United States grew 40-fold between 1960 and 2007, from 35,355 to 1.4 million. Most of this growth has taken place since 1990.

    Compared to other immigrants, the African born tend to be highly educated and speak English well. However, they are also more likely not to be naturalized US citizens than other immigrants.

    The top individual countries of origin of the African born are Nigeria, Egypt, and Ethiopia. In the United States, Africans are concentrated in New York, California, Texas, Maryland, and Virginia.

    This Spotlight focuses on African immigrants residing in the United States, examining the population's size, geographic distribution, socioeconomic characteristics, and admission categories using data from the US Census Bureau's 2007 American Community Survey (ACS) and 2000 Decennial Census, and the Department of Homeland Security's Office of Immigration Statistics (OIS) for 2007.

    Read the rest of this very informative Migration Policy Institute article here >>

    Related story: Spotlight on Refugees and Asylees in the United States.


    NAM Poll: Women Immigrants Keeping Families Together
    New American Media


    Dear Reader: An interesting story, with linguistic, social, health and cultural elements throughout. Remember to download the report at then end of this article.

    __________

    "Editor's Note: The story of migration is no longer a man's story.

    "It is increasingly becoming a woman's tale, according to "Women Immigrants: Stewards of the 21st Century," a new poll by New America Media.

    "The survey of 1,002 female immigrants from Latin American, Asian, African, and Arab countries, found that immigrant women are taking charge in keeping their families together.

    "At a time when more than one-third of families in the United States are single-parent households, 90 percent of women immigrants interviewed report that their families are intact, writes NAM Executive Director Sandy Close."

    Read the rest of this New America Media story here >>

    View the entire NAM Immigrant Women Poll here >>


    A Message from Language Line Services' President
    Louis


    Many of you may know that just this week Texas House Bill (HB) 233 has passed the Texas Senate and is awaiting signature from the Governor's office.

    We would like to congratulate the Texas Association of Healthcare Interpreters, the Texas Association for the Deaf, as well as the Texas Society of Interpreters for the Deaf and all those involved on this passage!

    We know from experience that progress is often difficult to achieve given all of the related issues and arguments, from funding to training to testing.

    Overcoming uncertainty, ambivalence, opposition and diverging views is not easy, but commitment and perseverance pays off and this is a wonderful example to organizations and other states across the country.

    And so, you and your colleagues deserve a tremendous amount of recognition for your hard work, perseverance and success with HB 233.

    Sincerely,

    Louis F. Provenzano, Jr.
    President & COO
    Language Line Services

    Read the history of this legislation here >>


    Update: The Language Line� Video Interpreter Service
    Rover 2


    New Interactive Demonstration and Videos

    Featuring American Sign Language (ASL), Spanish (over video) and Mexican Sign Language (LSM). On Demand!

    Attention, health care and law enforcement professionals. You and those you serve who are deaf or limited English speaking patients can now easily communicate through the Language Line� Video Interpreter Service.

    Learn more from this Interactive Demonstration.

    And, these brief Medical and Police videos.

    For more information, write to [email protected]


    May 2009 News, Language and Cultural Items
    Pooch News


    Selected News of the Month

    Read more Language Line Services news here >>


    Coming Events - CPEHN, NATI and MING
    Man Speaking To Others


    As a courtesy to our colleagues and a service to you, our subscribers, "In Other Words" announces coming events when the information becomes available.

    __________

    Voices for Change: Connecting the Dots from Prevention to Care

    June 30, Los Angeles

    Register now for the California Pan-Ethnic Health Network (CPEHN) biennial conference in Los Angeles.

    We know that our well being is not only about going to the doctor but also about where we live, the opportunities that we have, and the air we breathe.

    Voices for Change will give you a chance to increase your advocacy skills, forge new partnerships, and connect the dots to create a more comprehensive approach to achieving health equity.

    For more information, contact Ruben Cantu, CPEHN Program Director, at [email protected], or go to http://www.cpehn.org/events.php.

    __________

    NATI - Nebraska Association for Translators & Interpreters

    10th Annual Regional Conference
    July 23 - 25, 2009

    "Voices and Visions: Celebrating a World of Difference Through Language and Art"

    Hosted at:
    1000 Galvin Road South | Bellevue, Nebraska 68005 | 402.293.2000 | 800.756.7920
    http://www.bellevue.edu

    Co-Sponsored by:

    • Administrative Office of the Courts, Nebraska Court Interpreter Program
    • Language Line Services
    • Alegent Health
    • Region 3 Behavioral Health

    __________

    Medical Interpreter Network of Georgia

    MING Quarterly Meeting
    Wed Jul 29, 2009 7:00 PM
    Location: 1680 Tullie Circle Classroom 5 Atlanta GA 30329

    For more information: Martha Rincon at [email protected]


    We Are Hiring. Interpreter and Corporate Opportunities
    lls comm room


    Language Line Services, the leader in over-the-phone interpretation, is seeking to increase its interpreter team in many languages.

    If you have excellent proficiency in English, with strong listening and comprehension skills as well as good customer service skills, you can become an interpreter for Language Line Services.

    Visit www.languageline.com/careers.

    View the "How to Become an Interpreter" Video.

    Then, click on "Apply Today" under "interpreter Careers" OR "Corporate Careers" and follow the directions.

    Here's what a valued client said just today (5/28/09) about one of Language Line Services' excellent interpreters:

    "...interpreter #6100 for Farsi was awesome fantastic and amazing. I am speechless as to how good the interpreter was. We have a very difficult client that he made so easy for me. Thank you..."

    Join Us, Will You?


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    Services for You, Your Staff and Your Patients
    Cert Med Insignia

    Order Language Line Phones

    See how easy it is to communicate with your limited English-speaking patients face-to-face.

    Order our newest phones. The "Speak Pink" Breast Cancer awareness, and the "Relating in Red" AIDS awareness dual-handset phones.


    Language Line On-Site Interpreter Service

    For situations when you need an interpreter at your side, we have the answer

    Visit On-Site Interpreting Services or write to On-Site Interpreter for more information.


    Language Line Video Interpreter Service

    Serve your deaf and hard of hearing patients at admitting, pharmacy, and their bedside... All day, any day.

    Visit Video Interpreting Services or write to Video Interpreter for more information.


    Language Line Personal Interpreter Service

    Need an interpreter right now? Set up an account in minutes. Have an interpreter on the phone within seconds!
    Have your credit card ready and click here for your Personal Interpreter.


    Introducing the Language Line BiMedical.net

    New Web-based service that generates bilingual medical forms and questionnaires. Printed in both the patient's and staff member's languages, these forms allow a patient to immediately communicate their medical needs to caregivers. Read more here.


    Sign up for the Language Line eBill

    Start receiving your combined electronic invoice and language usage report in Microsoft Excel format

    Dial: 1-800-752-6096 or visit eBill.


    Online "How It Works" Tutorial

    Click here to see our online training tutorial.

    Perfect for your new employees, or refresher training for all your staff.


    Demo Line

    Would you like to hear a recorded demonstration of language interpretation?

    Dial: 1-800-821-0301


    Share "In Other Words" with your staff and patients!

    Would you like to reprint articles from this newsletter?

    For your website or in your own newsletters?

    Great! Just include this line at the end of each article you reprint: Copyright 2006, Language Line Services, "In Other Words".


    Monterey, Language Capital of the World

    Language Line Services is just one of many major "language assets" of California's Monterey Peninsula.

    Learn more about Monterey's world-renowned language community.


    Missed An Issue?

    To read all past issues of "In Other Words" - both general interest and health care versions - just click here.


    Order Language Line Phones

    See how easy it is to communicate with your limited English-speaking patients face-to-face.

    Order our newest phones. The "Speak Pink" Breast Cancer awareness, and the "Relating in Red" AIDS awareness dual-handset phones.


    Visit Language Line Services' "News Room"

    For the latest news about our services, programs and partnerships.


    Quick Links...

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