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Language Line Services - "In Other Words"
May 2009

Greetings!

Welcome to "In Other Words" from Monterey, California -- The Language Capital of the World.

If you would rather receive our monthly healthcare version of In Other Words, just send a note to healthletter@languageline.com.

Thank you!

In this issue
  • Services for You, Your Staff and Your Customers
  • May is Asian Pacific American (APA) Heritage Month
  • NAM Poll: Women Immigrants Keeping Families Together
  • Toronto Emergency Services & Language Line Interpreter Honored
  • Update: The Language LineŽ Video Interpreter Service
  • We Are Hiring. Interpreter & Corporate Opportunities
  • May 2009 News, Language and Cultural Items
  • Thank You For Subscribing to "In Other Words" Newsletter!

  • May is Asian Pacific American (APA) Heritage Month
    Asian Pacific Logo

    May is Asian Pacific American (APA) Heritage Month

    A celebration of Asians and Pacific Islanders in the United States. Much like Black History and Women's History celebrations, APA Heritage Month originated in a congressional bill. On October 5, 1978, President Jimmy Carter signed a Joint Resolution designating the annual celebration.

    In May 1990, the holiday was expanded further when the first President Bush designated May to be Asian Pacific American Heritage Month. May was chosen to commemorate the immigration of the first Japanese to the United States on May 7, 1843, and to mark the anniversary of the completion of the transcontinental railroad on May 10, 1869. The majority of the workers who laid the tracks were Chinese immigrants.

    Asian Pacific American Heritage Month is celebrated with community festivals, government- sponsored activities, and educational activities for students.

    How can you learn more about Asian Pacific American Heritage Month? Just "Google" it.

    Listed first in Google is the very popular and useful website, InfoPlease.com.

    There you will find:

    • Mini-bios of notable Asian Americans-including actresses, politicians, writers, athletes, architects, film directors, musicians, and an astronaut.
    • A timeline of Asian-American History-starting in the 1600's when the Spanish brought Chinese and Filipinos to Mexico.
    • The histories of Tea, Fortune Cookies, Chopsticks & Feng Shui.
    • Look for "13 Feng Shui Tips", and much more.

    See this U.S. Census Page for 2009


    NAM Poll: Women Immigrants Keeping Families Together
    New American Media


    Dear Reader: An interesting story, with linguistic, social, health and cultural elements throughout. Remember to download the report at then end of this article.

    __________

    "Editor's Note: The story of migration is no longer a man's story.

    "It is increasingly becoming a woman's tale, according to "Women Immigrants: Stewards of the 21st Century," a new poll by New America Media.

    "The survey of 1,002 female immigrants from Latin American, Asian, African, and Arab countries, found that immigrant women are taking charge in keeping their families together.

    "At a time when more than one-third of families in the United States are single-parent households, 90 percent of women immigrants interviewed report that their families are intact, writes NAM Executive Director Sandy Close."

    Read the rest of this New America Media story here >>

    View the entire NAM Immigrant Women Poll here >>


    Toronto Emergency Services & Language Line Interpreter Honored
    Inside Toronto


    Inside Toronto: EMS recognition necessary, but also inspirational

    "Recognition of actions and deeds that go beyond the call of duty is important.

    "By doing so, we convey a strong sense of appreciation, of gratitude, and, while those being honoured often shy away from such public praise with an all-too-characteristic modesty, the fact remains that we value those special contributions to our lives."

    __________

    "As the times have changed, so have emergency preparedness and response. Toronto's a large, growing city with a diverse population.

    "Consider, for example, the Language Line Service, which Toronto EMS subscribes to and members of which were singled out at the ceremony."

    Please read the rest of this "Inside Toronto" editorial here >>

    __________

    Though not named in this article, Language Line Services UK-based interpreter, Seyedeh Khorsen, was honored by the Toronto Emergency Services.

    Congratulations to Seyedeh, and a sincere thank you to all of our talented and professional interpreters around the world.


    Update: The Language LineŽ Video Interpreter Service
    Rover 2


    New Interactive Demonstration and Videos

    Featuring American Sign Language (ASL), Spanish (over video) and Mexican Sign Language (LSM). On Demand!

    Attention, health care and law enforcement professionals. You and those you serve who are deaf or limited English speaking can now easily communicate through the Language LineŽ Video Interpreter Service.

    Learn more from this Interactive Demonstration.

    And, these brief Medical and Police videos.

    For more information, write to video@languageline.com


    We Are Hiring. Interpreter & Corporate Opportunities
    Smiling Interpreter in Center


    Language Line Services, the leader in over-the-phone interpretation, is seeking to increase its interpreter team in many languages.

    If you have excellent proficiency in English, with strong listening and comprehension skills as well as good customer service skills, you can become an interpreter for Language Line Services.

    Visit www.languageline.com/careers.

    View the "How to Become an Interpreter" Video.

    Then, click on "Apply Today" under "interpreter Careers" OR "Corporate Careers" and follow the directions.

    Here's what a valued client said just today (5/28/09) about one of Language Line Services' excellent interpreters:

    "...interpreter #6100 for Farsi was awesome fantastic and amazing. I am speechless as to how good the interpreter was. We have a very difficult client that he made so easy for me. Thank you..."

    Join Us, Will You?


    May 2009 News, Language and Cultural Items
    Pooch News


    Selected News of the Month

    Read more Language Line Services news here >>


    Thank You For Subscribing to "In Other Words" Newsletter!


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    Services for You, Your Staff and Your Customers
    Interp b-w

    New! Language LineŽ On-Site Interpreter Service

    Need a face to face interpreter?

    Call 1-800-760-7518 to book one now. Or visit our On-Site Interpreter Service page here




    Visit Language Line Services' "News Room"

    For the latest news about our services, programs and partnerships.


    Language LineŽ Direct Response

    Have us answer your customer calls in any language. No need for you to staff bilingual agents in your call center again.

    Write to LLDirect for details.


    Lingo Systems Expert Localization

    Need your website translated (aka, Localized) into other languages?

    Contact Lingo Systems, powered by Language Line Services.

    Communicate Online in the Languages Your Customers Prefer... Their Own!




    Visit Language Line Services' "News Room"

    For the latest news about our services, programs and partnerships.


    Demo Line

    Would you like to hear a recorded demonstration of Language Interpretation?

    Dial: 1-800-821-0301


    Sign up for the Language LineŽ eBill

    Start receiving your combined electronic invoice and language usage report in Microsoft Excel format

    Dial: 1-800-752-6096 or visit eBill.


    Online "How It Works" Tutorial

    Click here to see how over the phone interpretation works.

    Perfect for your new employees, or “refresher” training for all your staff.


    Share "In Other Words" with your staff or customers!

    Would you like to reprint articles from this newsletter? For your website or in your own newsletters?

    Great! Just include this line at the end of each article you reprint: Copyright 2006, Language Line Services, "In Other Words" and please link that line to Newsletter.


    New! Archives of All Past Issues Here

    Quick Links...

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    Language Line Over-The-Phone Interpretation in over 170 Languages

    Hire Language Line University to Train Your Bilingual Staff

    Document Translation: Need a Form, Sign or Brochure Translated?

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    Language Line Video Interpreting Service is Here!

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