Greetings!
Welcome to
In Other Words
for
healthcare professionals.
Now in its 6th year, this monthly newsletter
from Language
Line Services is being published
from Monterey, California -- The
Language Capital of the World.
New!
Archives of all our past newsletters
here
If you would rather
receive our
monthly general interest version of
In Other
Words, send a note to
newsletter@languageline.com.
Thank
you!
Finding Community Services for Children and Families |
 |
The
Community Services Locator is an
online directory for
finding community services for children and
families.
Most communities have education, health,
mental health, family support, parenting,
child care, and other services that can help
support children and families. However,
locating those services or even knowing which
services to look for is often difficult.
The
Community Services Locator is designed to
help service providers and families find
available national, state, and local
resources that can address child and family
needs.
Service providers can use the locator with
"Where to seek help": A
Bright Futures referral
tool for providers (2006) to help build a
customized directory of community-based
resources. The tool is also available in Spanish.
Source: Maternal and Child Health Library,
National Center for Education in Maternal and
Child Health (via Child
Welfare Information Gateway).
|
Language Line Services Establishes "Certified Medical interpreter" Program |
 |
Language LineŽ
University, the globally recognized
interpreter testing, training and
certification division of Language
Line
Services, is the first testing body to use
the newly established designation of
"Certified Medical Interpreter" (CMI).
The CMI certification identifies medical
interpreters who have
demonstrated the interpreting skill and
knowledge of the medical field needed to
bridge language barriers between health care
providers and limited English proficient
(LEP) patients.
Research
has shown that professional medical
interpreters, who are trained in medical
terminology and cultural nuances, can improve
outcomes for patients, lower risks, and even
reduce costs.
See
full news release here.
Learn
more about Language LineŽ University
certification programs here or call
1-800-752-6096.
|
Language LineŽ LanguageTrak Identifies Growing Chinese Dialects in U.S. |
 |
The information below is provided
by LanguageTrak, a demographic
tracking service provided by Language Line
Services.
The data reflects the languages most
requested by emergency services,
government agencies, health care facilities
and businesses.
Fukienese:
Nationally, in the past year there has
been a 44% increase in the need for
Fukienese interpreters.
Fukienese is a dialect of Chinese
spoken by nearly 45 million people worldwide
with most speakers residing in China, Taiwan,
Malaysia and Singapore.
Areas that have seen the largest
increase in interpreter demand for Fukienese:
- Phoenix, AZ 400% increase
- Pottsville, Scranton, Williamsport, PA
200% increase
- Lansdale, Levittown, Philadelphia, PA
200% increase
- Austin, Georgetown, San Marcos, TX 300%
increase
- Coral Springs, Fort Lauderdale,
Hollywood, FL 200% increase
Areas with the largest demand for
Fukienese:
- New York, NY
- San Jose, Santa Clara, Sunnyvale, CA
- Phoenix, AZ
- Austin, Georgetown, San Marcos, TX
- Lansdale, levittown, Philadelphia, PA
Map complements of Wikipedia. Learn
more at http://en.wikipedia.org/wiki/Fujian
Learn more about Language LineŽ
LanguageTrak here
and here.
|
Language Line Services Launches BiMedical.net Service Providing Online Access To Bilingual Medical Forms |
 |
In partnership with BiMedical.Net
LLC, we announced the
availability of
Language LineŽ BiMedical.net, an online
application that generates bilingual medical
forms and questionnaires in multiple
languages to allow for immediate
communication with limited English proficient
(LEP) patients.
Printed in both the patient's and the
caregiver's languages, the forms are designed
to protect patient safety, improve service
quality and save time by obtaining key health
information in an easily understood format.
"Everyone in healthcare knows the
single most important determinant of a
rapid and accurate diagnosis is a complete
and reliable medical history, which is why
LEP patients continue to have
significantly higher rates of
misdiagnosis and poorer outcomes," says
James Huizenga, M.D., BiMedical.net Project Lead.
"Too often practitioners make do with less
information. BiMedical.net helps protect
patient safety by giving busy clinical staff
more baseline information and more time
to use an interpreter to delve into the
details of a patient encounter."
For more information about Language LineŽ
BiMedical.net, visit www.languageline.com/bimedical
or contact Ken Anders at Language Line
Services at 1-800-731-6437 or bimedical@languageline.com.
|
|
Services For You, Your Staff and Your Patients |
|
Order Language Line
Phones
See how easy it is to communicate with your
limited English-speaking patients face-to-face.
Order our newest phones. The "Speak
Pink" Breast Cancer awareness, and the
"Relating
in Red" AIDS awareness dual-handset
phones.
Introducing the Language
Line
HealthPort
Learn
about this new, interactive software for
health care providers. Offers you
immediate, clear, concise, two-way
communication between yourself and your patient.
Read
more here.
Language Line
Video Interpreter
Service
Serve
your deaf and hard of hearing patients at
admitting, pharmacy, and their
bedside... All day, any
day.
Visit
Video Interpreting Services or write to
Video
Interpreter for more information.
Language
Line
Personal Interpreter
Service
Need an
interpreter right now? Set up an account in
minutes. Have an interpreter on the phone
within
seconds!
Have
your credit card ready and click here for your
Personal Interpreter.
Visit Language Line
Services'
"News Room"
For the
latest
news about our services,
programs and partnerships.
Sign up for the
Language
Line eBill
Start receiving your combined
electronic
invoice and
language usage report in Microsoft Excel
format
Dial: 1-800-752-6096 or
visit
eBill.
Online "How It
Works" Tutorial
Click
here to see our online training tutorial.
Perfect for your new employees,
or refresher
training for all your staff.
Demo
Line Would
you like
to hear a
recorded demonstration of language
interpretation?
Dial: 1-800-821-0301
Share
"In Other
Words"
with
your staff and
patients!
Would
you like to reprint
articles from this newsletter?
For
your website or in
your own newsletters?
Great!
Just
include
this line at the end of each article you
reprint:
Copyright 2006, Language Line
Services, "In
Other
Words".
Monterey,
Language Capital of the
World
Language Line
Services is just one of many major
"language
assets" of California's Monterey
Peninsula.
Learn
more about Monterey's world-renowned
language
community.
Missed An
Issue?
To
read all past issues of "In Other Words" -
both general interest and health care
versions - just click here.
|
|