Greetings!
Welcome to
In Other Words for
healthcare professionals.
Now in its 5th year, this monthly newsletter
from Language
Line Services is being published
from Monterey, California -- The
Language Capital of the World.
New!
Archives of all our past newsletters
here
If you would rather
receive our
monthly general interest version of
In Other
Words, send a note to
newsletter@languageline.com. Thank
you!
Survey for Pharmacy Services -- Deadline August 1st |
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Survey for Pharmacy Services and
Resources Available to Help Meet the Needs of
LEP Patients.
If you are a pharmacist, pharmacy technician,
or work in a pharmacy setting, you are
invited to participate in an important
research project sponsored by the American
Association of Colleges of Pharmacy
(AACP) http://www.aacp.org and the National
Alliance of State Pharmacy Associations
(NASPA) http://www.naspa.us
with funding from the National Health Law
Program (NHeLP) http://www.healthlaw.org
This survey is collecting data from
pharmacists, pharmacy technicians, and others
who work in pharmacy settings regarding
educational materials and programs
designed to help meet the needs of limited
English proficient (LEP) patients.
This study is being conducted by Priti N.
Patel, PharmD, BCPS and Emily M. Ambizas,
PharmD of the Department of Clinical Pharmacy
Practice at St. John's University College of
Pharmacy and Allied Health Professions.
The deadline to complete the online
survey is Friday, August 1, 2008.
To complete the survey, please
click on the following link: https://www.surveymonkey.com/s.aspx?sm=_2bvI8zyHqGfcTMpfIcxc3UA_3d_3d
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A Second Survey -- Cross Cultural Health Care Program |
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Are you involved in the planning,
purchase, or delivery of cultural competence
training?
The Cross Cultural Health Care Program
(http://www.xculture.org/Publications.php
) is asking for input from health care
organizations that deliver or purchase
cultural competence training for their staff.
Please click the link below to take the
short online survey.
https://catalysttools.washington.edu/webq/survey/anneh3/57138
Please note that respondent information
will be kept confidential, responses will
be de-identified, and results will be
utilized to inform the discussions to be held
on this topic at the Quality
Health Care for Culturally Diverse
Populations conference in September 2008.
Survey authors: Julia Puebla
Fortier, Director, Resources for Cross
Cultural Health Care and Anne Turner,
Research Librarian, The Cross Cultural Health
Care Program
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Orange County (CA) social services reach out to Vietnamese community |
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Groups are finding
culturally sensitive ways to give
healthcare advice to clients with different
values and traditions.
By My-thuan Tran, Los
Angeles Times
When Planned Parenthood representatives
began handing out free condoms during an
initial information session with recent
Vietnamese immigrants in Orange County last
year, a hush fell over the room.
Those who took one quietly whispered,
in Vietnamese, that they were for
friends. Some called the representative the
"candy lady." And the word "condoms" itself
seemed embarrassing, so they called the
handouts "raincoats."
It was a lesson in how easily the
American style of teaching things like
safe sex and healthful eating can run
roughshod over cultural sensibilities.
From that first meeting, officials from
Planned Parenthood in Orange and San
Bernardino counties decided that "we don't
want to necessarily blast them with the word
'condoms,' " said spokeswoman Stephanie
Kight.
"In the Mission Viejo High School, we might
say something like, 'Free condoms!' but we
might want to find a more nuanced way to talk
about it in the Vietnamese community."
Read
the rest of this Los Angeles Times story
here
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NIH Summit on Eliminating Health Disparities |
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Save The Date and Call For
Abstracts Due August 15th
NIH Summit on The Science of
Eliminating Health Disparities
December 16-18, 2008
Gaylord National Resort and Convention Center
National Harbor, Maryland
Join the NIH Institutes, Centers, Offices,
and their many partners engaged in research
on minority health and health disparities to:
- Highlight the research progress of the
NIH on health issues among racial/ethnic
minority and medically underserved
populations
- Increase awareness and understanding of
disparities in health
- Showcase best-practice models in
research, capacity-building, outreach, and
integrated strategies to eliminate health
disparities
- Identify strengths and gaps in health
disparities research
- Network and dialogue with the nationšs
leading experts on minority health and health
disparities
The call for abstracts is available at
http://www.blsmeetings.net/2008healthdisparitiessummit/abstracts.cfm
A pre-Summit NIH grant writing workshop
is scheduled for December 15:
http://www.blsmeetings.net/2008healthdisparitiessummit/NIH.pdf
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Going to the IMIA conference in Boston on October 10th to 12th? |
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Language LineŽ University is
offering IMIA conference members and
attendees interpreter testing.
The
educational division of Language Line
Services, the largest provider of
over-the-phone interpreting, offers you the
following tests:
- Language Proficiency Test
- English Proficiency Test
- Interpreter Skills Test
- Medical Certification Test
Pre-Register and take your test at the
conference.
When you pre-register, you may schedule a
test time during conference hours.
Testing availability at the conference is
limited, however, so sign up today.
Or take tests after the conference in the
convenience of your own home (tests are all
conducted over the phone).
Either way, visit Language Line Services'
conference booth where you can see a brief
sample of each of our tests or obtain
additional information about our interpreter
tests and training.
See
Descriptions of Our Tests and Training
here
Register
for the Conference here
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Services For You, Your Staff and Your Patients |
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Order Language Line
Phones
See how easy it is to communicate with your
limited English-speaking patients face-to-face.
Order our newest phone. The
"Relating
in Red" AIDS awareness dual-handset phone
(see article lower left)
Introducing the Language
Line
HealthPort
Learn
about this new, interactive software for
health care providers. Offers you
immediate, clear, concise, two-way
communication between yourself and your patient.
Read
more here.
Language Line
Video Interpreter
Service
Serve
your deaf and hard of hearing patients at
admitting, pharmacy, and their
bedside... All day, any
day.
Visit
Video Interpreting Services or write to
Video
Interpreter for more information.
Language
Line
Personal Interpreter
Service
Need an
interpreter right now? Set up an account in
minutes. Have an interpreter on the phone
within
seconds!
Have
your credit card ready and click here for your
Personal Interpreter.
Visit Language Line
Services'
"News Room"
For the
latest
news about our services,
programs and partnerships.
Sign up for the
Language
Line eBill
Start receiving your combined
electronic
invoice and
language usage report in Microsoft Excel
format
Dial: 1-800-752-6096 or
visit
eBill.
Online "How It
Works" Tutorial
Click
here to see our online training tutorial.
Perfect for your new employees,
or refresher
training for all your staff.
Demo
Line Would
you like
to hear a
recorded demonstration of language
interpretation?
Dial: 1-800-821-0301
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Words"
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reprint:
Copyright 2006, Language Line
Services, "In
Other
Words".
Monterey,
Language Capital of the
World
Language Line
Services is just one of many major
"language
assets" of California's Monterey
Peninsula.
Learn
more about Monterey's world-renowned
language
community.
Missed An
Issue?
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read all past issues of "In Other Words" -
both general interest and health care
versions - just click here.
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