Greetings!
Welcome to
In Other Words for
healthcare professionals.
Now in its 5th year, this monthly newsletter
from Language
Line Services is being published
from Monterey, California -- The
Language Capital of the World.
If you would rather
receive our
monthly general interest version of
In Other
Words, send a note to
newsletter@languageline.com. Thank
you!
National Medical Interpreter Certification Survey |
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If you are a professional
language interpreter and/or an
interested party in interpreter
certification, please take a moment right now
to complete this brief...
2008
National Medical Interpreter Certification
Survey
Over 700 language professionals have
already voiced their opinions about national
certification of medical interpreters.
Please join them.
The final date to submit your reply
to this survey, and to have your vote
count, is today Wednesday, April 23rd.
So, please take this survey now.*
Thank you!
*Special Note: Language Line Services is
the vehicle through which the survey is being
communicated to interested parties.
However, the data gathered will be
used to further the efforts of the numerous
professional interpreter organizations that
are collaborating on the development of a
national medical interpreter certification
process.
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Second Annual National Medical Interpreter Certification Forum To Be Held May 1, 2008, in Portland, Oregon |
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The goal of the National Medical
Interpreter Certification Forum...
...is to improve and support
standardization of
the quality of language services in the
nation's health care institutions in
order to eliminate linguistic and cultural
barriers to quality care for patients with
limited English proficiency (LEP).
In addition to improving access to quality
health care, the National Medical Interpreter
Certification Forum is also aimed at raising
awareness of the vital role played by medical
interpreters in the delivery of quality care.
"The forum gives an opportunity, in an
inclusive and collaborative way, for me to
hear about the latest developments in
national certification and to help support my
profession by being part of this important
initiative," said Dolores Turner, a Spanish
speaking medical interpreter who resides in
Oregon.
There is still time to attend this free
forum.
If you would like to join us, please
register through Linda Joyce at
ljoyce6403@yahoo.com
PS: Results of the above-mentioned
survey will be reported at the 2nd Annual
National Medical
Interpreter Certification Forum on May 1st in
Portland, Oregon.
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California Health Plans Have Just 68 Days to Comply With Language Assistance Program Requirements of Senate Bill 853 |
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The countdown continues
today as California managed health
care plans have just 68 days before the
state deadline to file amendments to
their quality assurance programs providing
written language assistance program policies
and procedures.
This deadline brings millions of health
plan enrollees with limited English
proficiency (LEP) one step closer to the goal
of equal access to health care
treatment and services.
In 2003, the California legislature
passed Senate Bill 853 mandating that all
health plans in the state provide LEP
enrollees with language assistance services.
To ensure compliance with the new
requirements and standards outlined in Title
28 of the California Code of Regulations,
managed health care plans have until July
1, 2008 to file in writing their proposed
standards in four areas:
- enrollee assessment
- provision of language assistance
services
- staff training, and
- compliance monitoring.
Language Line Services is consulting with
several health plans around the state to help
them comply with the requirements of SB 853.
The company's SB 853 Compliance Program
addresses all the components needed to
ensure a well-rounded and comprehensive
language assistance program, including:
- policy planning and development,
- 24/7 access to interpreters in 170 spoken
languages and American Sign Language,
- member outreach and customer service,
- document translation,
- medical interpreter certification, and
- compliance auditing, among other
services.
For more information about the
Language Line Services SB 853 Compliance
Program, contact Jeanette Anders at
877-584-2545 or janders@languageline.com or
visit http://www.languageline.com/page/sb853
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An Invitation from the International Medical Interpreters Association |
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Dear prospective corporate
member:
We would like to invite your organization
to become a Corporate Member of the
International Medical Interpreters
Association (IMIA - formerly known as the
MMIA).
The IMIA is a non-profit organization
committed to equal access to quality
health care for all people through the
advancement of professional medical
interpreting.
Founded in 1985, and with over 1,500 we
are the oldest and largest medical
interpreter association in the country.
Whether you currently employ medical
interpreters, or your organization is
considering setting up an Interpreter
Services Department, you will find the IMIA
to be a leader in the advancement of
professional medical interpretation and a
clearinghouse of information that will
benefit your organization.
Read
the rest of IMIA's letter here
PS: To see IMIA's corporate section,
go to http://www.mmia.org/corporate/default.asp
and to join IMIA, please go to http://www.mmia.org/join/corporate.asp
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Services For You, Your Staff and Your Patients |
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Order Language Line
Phones
See how easy it is to communicate with your
limited English-speaking patients face-to-face.
Order our newest phone. The
"Relating
in Red" AIDS awareness dual-handset phone
(see article lower left)
Introducing the Language
Line
HealthPort
Learn
about this new, interactive software for
health care providers. Offers you
immediate, clear, concise, two-way
communication between yourself and your patient.
Read
more here.
Language Line
Video Interpreter
Service
Serve
your deaf and hard of hearing patients at
admitting, pharmacy, and their
bedside... All day, any
day.
Visit
Video Interpreting Services or write to
Video
Interpreter for more information.
Language
Line
Personal Interpreter
Service
Need an
interpreter right now? Set up an account in
minutes. Have an interpreter on the phone
within
seconds!
Have
your credit card ready and click here for your
Personal Interpreter.
Visit Language Line
Services'
"News Room"
For the
latest
news about our services,
programs and partnerships.
Sign up for the
Language
Line eBill
Start receiving your combined
electronic
invoice and
language usage report in Microsoft Excel
format
Dial: 1-800-752-6096 or
visit
eBill.
Online "How It
Works" Tutorial
Click
here to see our online training tutorial.
Perfect for your new employees,
or refresher
training for all your staff.
Demo
Line Would
you like
to hear a
recorded demonstration of language
interpretation?
Dial: 1-800-821-0301
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Copyright 2006, Language Line
Services, "In
Other
Words".
Monterey,
Language Capital of the
World
Language Line
Services is just one of many major
"language
assets" of California's Monterey
Peninsula.
Learn
more about Monterey's world-renowned
language
community.
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