Greetings!
Welcome to
In Other Words for
healthcare professionals.
Now in its 5th year, this monthly newsletter
from Language
Line Services is being published
from Monterey, California -- The
Language Capital of the World.
If you would rather
receive our
monthly general interest version of
In Other
Words, send a note to
newsletter@languageline.com. Thank
you!
"License to Interpret" by Nataly Kelly |
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Nearly one thousand
occupations are currently regulated
in some
fashion in the U.S.
Regulation, which
is often defined as a system of control
over the practice of a given profession,
serves to protect consumers
from unqualified individuals. This is
especially important in professions
such as medicine, where there is the
potential for serious harm due to
improper practice.
Regulation is seen
as a way to promote quality and
encourage responsibility. Two of the
most common forms of regulation are
licensure and certification.
In the past few months, certification
has received significant attention,
especially in the field of health care
interpreting.
Numerous articles have
been written and conference presentations
delivered regarding interpreter
certification. In contrast, there has
been little discussion of a topic that is
equally important: interpreter licensure.
While not yet commonly
addressed within the interpreting
community, licensure exists for both
spoken and sign language interpreters
in the U.S., and, in some cases, it has
been in place for decades.
This article provides an introduction
to the main conceptual differences
between certification and licensure.
This introduction is followed by a
description of the pros and cons of
licensure, as well as the possible ways
to avoid the disadvantages of licensure
while retaining the benefits.
Then, two
basic models for state-based regulation
of the sign language interpreting profession
in the U.S. are provided. Finally,
the article provides a series of recommended
questions for consideration and
further discussion in the field.
Continue
to read Nataly Kelly's article "License
to Interpret" in the March 2008 edition of
The ATA Chronicle.
About the Author:
Nataly Kelly is a nationally recognized
independent consultant on issues of language
interpretation and translation. A former
Fulbright scholar in sociolinguistics, she is
a certified court interpreter
(English/Spanish) and has worked widely in
the field of community interpreting and
translation.
With more than a decade of professional
experience in the telephone interpreting
industry, Ms. Kelly is the author of the
first major book on the subject, "Telephone
Interpreting: A Comprehensive Guide to the
Profession", soon to be published by Language
Line University. She is a board member of
the National
Council on Interpreting in Health Care
(NCIHC), and serves on the interpreter
certification committee for the American
Translators Association (ATA).
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White, Pink or Red: Language Line Phones for Your Patients and Staff |
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You may have already heard about
the Language LineŽ Phone.
Hundreds of Language Line Services' health
care clients swear by this dual handset,
pre-programmed telephone.
If our phones are new to you, here are
a few
reasons why your staff will find them very
popular:
- Better hygiene - Both parties have a
personal handset, safeguarding against
contagions that can be spread through a
single handset.
- Security - Sensitive medical
information
can be shared confidentially, without using a
speakerphone.
- Simplicity - Your access number to
Language Line Services is already programmed
into the phone, making it easier than ever to
reach your interpreter. No special user
training is needed.
- Speed - Without having to pass a phone
back and forth between patient and healthcare
professional, efficiency and patient care
improves!
- Convenience - Direct dial buttons
provide a
quick and easy connection to a professional
interpreter.
If you're already a client of Language Line
Services, and you find yourself scurrying for
language help when a limited English speaking
customer comes to your admission desk,
consider the
Language Line Phone.
The phones themselves are free of charge
to you, with a modest monthly maintenance
fee. Each phone is pre-programmed with a
toll-free number and your unique client
identification number.
Just press a single button, request a
language, and you're connected with a
courteous, professional interpreter within
seconds.
The maintenance fee ensures any necessary
replacements and maintenance.
Order
as many phones as you need just by
competing the order here.
If you're not already a customer,
contact
us at healthletter@languageline.com
and we'll get right back to you.
PS: If defeating breast cancer is one of
your passions, see our "Speak Pink" phone
(pictured). With all the features of our
traditional phones, and a distinctive pink
color and pink ribbon logo.
Also, Language Line Services has recently
introduced the "Relating in Red" AIDS
awareness dual-handset phone program.
As part of this fund raising program for
HIV/AIDS awareness, health care providers
can order a red version of the
popular Language Line Phone,
A portion of the proceeds from the
order
of "Relating in Red" phones will benefit the
Elizabeth Glaser Pediatric AIDS Foundation,
Broadway Cares/Equity Fights AIDS, and AIDS
Education Global Information System (AEGiS).
Order
the new AIDS and/or Cancer Awareness phones
right here.
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Student Scholarships for Conference Available |
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A message from The California
Healthcare Interpreting Association:
CHIA is pleased to announce that up to 60
discounted student scholarships are
now available for our Eighth
Annual Education Conference, April
11-12 at the Holiday Inn Costa Mesa,
California.
CHIA appreciates the support and
generosity of The
California Endowment and Language Line
Services for ensuring access for students.
Students are eligible to attend the two-days
of presentations, workshops and festivities
for a discounted rate if:
- They are currently enrolled in a healthcare
interpreting training program (or a general
interpreting program with a medical
component.
- Registrations are received as a
group through the instructor or program
administrator.
Please note that for the moment, we are
limiting
eligibility to 10 scholarships per program.
Trainers, program administrators, and
students should contact the CHIA office for more
information at dschinske@chiaonline.org
or
(916) 444-1506.
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Services For You, Your Staff and Your Patients |
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Order Language Line
Phones
See how easy it is to communicate with your
limited English-speaking patients face-to-face.
Order our newest phone. The
"Relating
in Red" AIDS awareness dual-handset phone
(see article lower left)
Introducing the Language
Line
HealthPort
Learn
about this new, interactive software for
health care providers. Offers you
immediate, clear, concise, two-way
communication between yourself and your patient.
Read
more here.
Language Line
Video Interpreter
Service
Serve
your deaf and hard of hearing patients at
admitting, pharmacy, and their
bedside... All day, any
day.
Visit
Video Interpreting Services or write to
Video
Interpreter for more information.
Language
Line
Personal Interpreter
Service
Need an
interpreter right now? Set up an account in
minutes. Have an interpreter on the phone
within
seconds!
Have
your credit card ready and click here for your
Personal Interpreter.
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Works" Tutorial
Click
here to see our online training tutorial.
Perfect for your new employees,
or refresher
training for all your staff.
Demo
Line Would
you like
to hear a
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interpretation?
Dial: 1-800-821-0301
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Copyright 2006, Language Line
Services, "In
Other
Words".
Monterey,
Language Capital of the
World
Language Line
Services is just one of many major
"language
assets" of California's Monterey
Peninsula.
Learn
more about Monterey's world-renowned
language
community.
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