Greetings!
Welcome to "In Other Words" from
Monterey, California -- The Language
Capital
of the World.
This issue includes a favorite article by
one of our interpreters and two news items in
honor
of October's Domestic Violence Awareness
Month. We hope you
enjoy it.
If you would rather
receive our
monthly healthcare version of In Other
Words, just send a note to
healthletter@languageline.com.
Thank
you!
The Beauty of Our Profession |
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I love my profession.
Everyday I have the privilege of helping a
fellow human being in the most enjoyable and
direct manner.
Many times, the person I'm interpreting
for is
experiencing a situation I have never
experienced; nevertheless, I am able
to help him or her by putting all of my
resources at
his or her disposal.
When I'm interpreting, a great
responsibility is put upon my shoulders and I
take it very seriously. I have to grasp the
meaning of what this person is
trying to convey and use all the terminology
and skills that I have learned because when I'm
interpreting, my voice is not mine, and my
words are not my own.
Today I was a police officer
taking a
report
on a 17 year-old run-away girl. Today I was a
worried mom thinking that my daughter's
boyfriend is not letting her call me to tell me
that she is OK.
Today I was a medical practitioner
teaching a patient how to use a glucose
monitor. Today I
was an elderly man concerned about the cost
of the strips for my new glucose monitor.
Today I was a printing company
employee
taking one more of the never-ending orders for
checks. Today I was woman placing my first
check order on my very first checking account.
Today I was an assistant District
Attorney
preparing a witness for testimony on an upcoming
trial. Today I was a man reliving the horror
of having a knife held to my throat while two
people took money from my pants
pockets.
Today I was a Department of Corrections
officer questioning an inmate and
informing him
that he is going into segregation. Today I
was an inmate trying to convince the Department
of Corrections officer that I am not crazy.
Today I was an English-speaking
representative in an English speaking country
trying to do
my job. Today I was a Spanish-speaking woman
refusing to talk through an interpreter,
demanding to talk to a representative that
can speak to me directly in my language.
Today I was an immigrant
concerned
about the
possibility of going to jail and paying a
fine. Today I was a judge explaining to a
Spanish speaking man that there's a consequence
to driving without insurance.
Today I was a wife asking a nurse
to help
me retrieve my husband's dialysis information
from his dialysis machine. Today I was a very
helpful and patient nurse slowly guiding my
patient's wife through a dialysis machine
menu that is very familiar to me but a maze to
her.
Today I was a bank representative
trying to
take a report on a malfunctioning ATM. Today I
was another bank representative trying to
practice my limited English while giving
information about a malfunctioning ATM.
Today I was woman in tears, finally
admitting that I'm suicidal and seeking help
from the
behavioral health division of my insurance
plan. Today I was case manager trying to
determine if a psychologist or a psychiatrist
would better help my caller.
Today I was a physical
therapist trying to
help a man recover his mobility after a car
accident. Today I was a man in a lot of pain.
Today I was an oncologist explaining to
the daughter of my cancer patient that
chemotherapy
is the only option that he has left, the
possible side effects, and that there are no
guarantees. Today I was a daughter trying to
put aside my pain and sorrow in order to
process the meaning of the information given
to me so I can discuss it with my
siblings.
Today I was an employee of a nicotine patch
distributor trying to get the address of
where
to send the nicotine patches. Today I was a
woman all excited because I have decided to
quit smoking and I'm getting help.
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NYC Mayor Bloomberg Announces Housing Subsidy Program Targeted To Domestic Violence Victims |
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Following is a release from NYC
Mayor's office that went out
earlier this week.
The release discusses the Domestic
Violence Work Advantage program, which will
provide a rental subsidy for victims of
domestic violence and grant an extension
after they obtain housing to secure
employment.
The release mentions other efforts by the
Mayor's office targeting domestic abuse
victims, including the Language Line
Program, a citywide initiative that equips
police officers with special telephones that
allow direct access to interpreters in more
than 150 languages."
The article notes that through the
Language Line Program and other efforts,
"major domestic violence felony crime has
decreased 20% citywide and
family-related homicides have decreased 7%
over the last five years."
View
the entire release from Mayor Bloomberg
Domestic violence is one of the
leading
causes of homelessness for women.
Studies show that:
- Nearly 70 percent of women on
welfare are
victims of domestic violence.
- Over 50 percent of women and
children who
become homeless are victims of domestic
violence.
- 40 percent of FORTUNE 1000
executives say
their employees are affected by violence.
- 37 percent of women involved in
partner
violence have left its effects on the
workplace reflected in lateness, missed work,
difficulty in keeping a job, and difficulty
advancing in their careers.
- 31 percent of women in the United
States
report being physically or sexually abused.
If you or someone you know needs domestic
violence assistance, please call 911.
If you are in New York, the New York City
hotline is 1-800-621-HOPE.
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San Francisco Launches Mobile Language Interpretation Project for Domestic Violence |
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(San Francisco, CA)
On Tuesday,
October 30, in honor of October's
Domestic Violence
Awareness Month, Chief Heather Fong, City
Administrator Ed Lee, and Commissioner Dorka
Keehn of the Commission on the Status of
Women, joined with AT&T, Language Line
Services,
and community-based organizations to
announce a new tool in the effort to provide
assistance to domestic violence survivors
who speak English with limited
proficiency-mobile
phones.
"This collaboration between criminal
justice agencies and community providers
is a critical
step in closing the gaps that may leave some
of our residents feeling vulnerable or
unsafe," noted Mayor Newsom. "Furthermore,
this interpretation tool acknowledges the city's
diversity and reinforces our commitment to
providing city services that are more culturally
competent."
View
the full news release here >
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Language Line Services Is Hiring. Contact Us Now! |
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Response to the past couple issues'
announcements that Language Line
Services plans to double its global
interpreter workforce over the next two years
was tremendous.
If you are a professional
interpreter or ready to make
over-the-phone interpretation your career, we
want to hear from you.
We are seeking interpreters fluent
in one of these languages and others:
Burmese, Cantonese, Greek, Indonesian,
Korean, Mandarin, Marshallese, Portuguese,
Russian, Spanish, Tibetan or Vietnamese.
The majority of Language Line Services'
interpreter employment opportunities in the
United States are for work-from-home
positions.
Language Line Services provides an
extensive orientation program accompanied
by ongoing training and mentoring in
interpreting for professional fields such as
banking, healthcare, and technical
interpreting for its employees.
Call or write to us now for more
information about Language Line Services'
career opportunities. Visit
www.languageline.com/careers...
Or call (800) 532-4441.
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