In This Issue

(Table of Contents)

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we-do-IT partners with iFactor as an authorized Web Maps Connector reseller 

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Colorado Springs Utilities selects iFactor to provide PowerOn support 

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 iFactor and GeoSpatial Innovations partnering for Austin Energy PowerOn upgrade

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 Vector rubbersheeting at Integrys and Entergy 

  Xcel Energy purchases iFactor's Web Maps Connector

  iFactor's Web Maps Connector now supports Google Maps

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Welcome to

the Family!

(new production sites)

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Jackson Purchase: Storm Center 

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 LGE-KU: Smartphone 

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PCEC: Smartphone 

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Minnesota Power: Smartphone 

 


See us Live!
(upcoming events)

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Save the date - July 21st, 2011 at 1PM - a free webcast on mobile customer solutions with iFactor and Chartwell - details coming soon!!

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Conferences Connect Utility Web Week 

 Conferences Connect Customer Experience Management  

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Autovation 

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GE Smallworld Americas Users Conference 

 

 

 

What we're reading:

(medicine for the soul)

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 Support Desk Link
awe-do-IT partners with iFactor as an authorized Web Maps Connector reseller 
By: Jamie Downing
 

we-do-IT (we-do-it.com) is the most recent addition to iFactor's Web Maps Connector partner network.  We are excited to work with we-do-IT, who has partnerships with GE Energy, Mettenmeier, Tensing, and several others.


we-do-IT is a leading provider of Geospatial Solutions to major utility companies. They are a growing company, currently employing more than 70 people though out Australia, New Zealand and North America. we-do-IT has a strong commitment to excellence and since 1995 has been providing consulting, application development and system administration services to the largest utility companies in Asia-Pacific. They work closely with their clients and pride themselves on delivering innovative and well managed projects.

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bColorado Springs Utilities selects iFactor to provide PowerOn support 
By: Greg Ziolkowski


iFactor Consulting has been awarded a contract to provide immediate and ongoing PowerOn support and maintenance for Colorado Springs Utilities. This involves maintenance of all operations of the critical 24×7 Outage Management System. iFactor consultants conduct daily system health and status checks, debug network model and other issues, and ensure PowerOn is running optimally. The daily checks proactively find problems before they have a chance to impede normal operations. iFactor staff are also available after hours and during major events to monitor the system and ensure optimal health and performance.

  


ciFactor and GeoSpatial Innovations partnering for Austin Energy PowerOn upgrade 
By: Tom Rostek


iFactor Consulting has partnered with GeoSpatial Innovations (GSI ) to deliver a system upgrade of PowerOn OMS to version 4.2 for Austin Energy.  The system upgrade will be based on the Electric Office (EO) data model which will provide Austin the most up to date solution available to PowerOn OMS customers.

  


dVector rubbersheeting at Integrys and Entergy 
By: Graham Garlick


VRSIntegrys Energy group has been using iFactor's Vector Rubber Sheeting (VRS) to re-align their geographic data to more accurate positions - moving both their landbase and facility geometries so they align more closely to reality so they can now be rendered along with many geographic layers generally available.  The disconnect between the locations shown within Integrys' GIS system and the GPS coordinates being gathered by field crews was causing difficulties when locating and updating existing facilities, designing and estimating projects and responding to customer and emergency situations.

 

  


eXcel Energy purchases Web Maps Connector   

By: Alfred Sawatzky


Xcel Energy has joined the growing list of utilities enjoying the benefits of iFactor Consulting's Web Maps Connector (WMC).  Xcel Energy recently purchased WMC to enable access to ArcGIS Data Appliance tile layers from their Smallworld applications.  Users get access to high quality data that works with any Smallworld application, including PowerOn and SIAS.  WMC is typically used to access map data from the cloud, including data from Bing Maps, Open Street Map, Digital Map Products, and an expanding list of other sources.  This particular implementation, however, illustrates the versatility of WMC within the corporate firewall as well.

  


 iFactor Consulting's Web Maps Connector (WMC) seamlessly integrates Google Aerialdata and services from various mapping platforms with your existing Smallworld-based applications, eliminating costs for landbase and aerial image maintenance by leveraging the power of internet web services. The iFactor team is always hard at work finding additional providers to deliver access to high-resolution imagery and up-to-date street maps. We are excited to announce that WMC now supports Google Maps (Satellite, Road, Hybrid, and Terrain layers) and Google Web Services (Geocoding, Reverse Geocoding, and Driving Directions)!

  


Rob photoRob Gilpin

Rob joined iFactor in March of 2011 as Regional Sales Director with over 30 years of sales experience in the field of voice & data communications.  For the past 10 years, Rob has developed communication solutions for over 80 utility organizations regarding pro-active messaging solutions via voice, text & e-mail. Applications include fully automated inbound / outbound outage notification systems, as well as collection and marketing campaigns. 

Rob and his wife Pam have triplets (age 23) and reside in Fairhope, AL.  His hobbies include restoring old boats & motorcycles and anything that has to do with the outdoors.

 



John photoJohn Miller

John has worked in the IT industry for over 19 years, primarily in software development.  He recently returned from Germany where he worked on a Department of Defense contract providing software and hardware integration for Combat Simulations. His home is Columbus, Ohio, where he lives with his wife Gail and their two children.  He enjoys traveling and experiencing new cultures, but his main passion is the Ohio State Buckeyes. Go Bucks!!!

 



Tom photoTom Rostek

Tom's background includes over 20 years of experience in the geospatial technology industry.  His experience covers GIS utilization in the electric and gas utility industry as well as the public sector.  Tom joins iFactor following 12 years of tenure with GE Energy, managing the implementation of outage management systems and distribution management systems.  

His Smallworld technical expertise specializes in data management, migration and modeling.  Tom is based in the village of Sewickley, PA located just downstream of Pittsburgh, PA along the Ohio River.  His interests include backpacking and cycling with his family.

 



Jamel photoJamel Singleton

Jamel Singleton joins our staff as Senior Graphic Designer and will be at our Phoenix office.  He recently escaped The Arizona Republic where he was the Senior Web Designer overseeing azcentral.com.  Jamel's new responsibilities include updating and enhancing the Storm Center UI, as well as providing fresh marketing materials for iFactor's service group. 

Jamel resides in Surprise Arizona, where he and his wife Maria are happily raising their daughters Isabelle(10) and Olivia(6). In his spare time Jamel blogs about a variety of "geeky" topics ranging from gadgets to video games.