Your customers want to talk to you.
We can help with that.

Storm Center
Storm Center is the industry leading product for delivering outage information via the web and Smartphones.  With full support for the web, iPhones, Android, and Blackberries, Storm Center allows you to reach your customers with critical outage updates and drives customer satisfaction and public perception.  Stop by the booth to see how Storm Center with integrated weather data, support for multiple displays of information, and proven scalability and security can help put your utility on the map.

Smartphones

Come see how iFactor's new line of Smartphone apps can help you connect with your customers on the iPhone, Android, and Blackberry platforms.  When combined with Storm Center and Notifi platforms, your customers can receive alerts directly on their device or via text message and then use the application to access additional account and program information.

Notifi

Notifi is the only enterprise communications system focused on the needs of utilities, offering 2-way communications for outages, energy management, and billing and payment activities. Notifi features Smartflow technology with off the shelf support for interactive utility transactions as well as support for a variety of proactive utility alerts and ad hoc emergency communications.  Stop by the booth to find out how one utility enrolled more than 50,000 customers in their interactive text messaging program in less than a year.


Talk to us at EMACS 2010!

iFactor Consulting will be showcasing our suite of industry leading customer communications products at this year's EMACS conference.  We will be offering live demonstrations showing everything from street light outage reporting to smartphone outage maps and hands-on 2-way text messaging demonstrations, so you are guaranteed to learn something new!  Stop by booth 113 to find out how our solutions can quickly help you improve customer satisfaction and reduce costs.


Visit iFactor Consulting in booth 113 at EMACS this year!