Bridging the Gap: Employer Based Cash Services by Jim Mecham, MS, OTR/L, AEP |
There are numerous employer based services a private physical therapy practice can offer locally or nationally. Many of them are cash based services that get paid exactly what you bill for. Many of the most successful private practices throughout the US, and abroad, are clinics that work with employers and provide either reactive or proactive services to help them lower worker's compensation cost and injury exposure. When looking ..>>read more |
Proactive Patient Appreciation by Nitin Chhoda, PT, DPT |
Patient appreciation should be proactive, not reactive. A small, unannounced surprise gift can spur actions from patients that would otherwise have been withheld. If you were asked to fill out a survey which included an incentive even before you took the survey (a discount coupon or voucher for a product or service), the survey completion rate will increase. Compare this with an after-the-fact reward which is less likely to work. ..>>read more |