Ask SCORE
Presented by Fox Valley Chapter 289                                              
Issue: 19                         www.ScoreFoxValley.org April 2009 
SCORE Counselor listening 
Greetings!
 
Who's in your network?  Your next customer, perhaps. Or prospects who will become customers at some unexpected time in the future. Here are practical tips for building and nurturing your network...
  

Advertising & Marketing 

Use Networking to Build Business Visibility 

 
Word-of-mouth is the most effective form of marketing.  But people can't spread the word about you and your small business if they don't know you.
 
That's where networking comes in.  Whether it's through a professional association for your industry, a local business group, or a conference, networking offers a valuable forum for prospective customers and colleagues to learn about you and the services or products you provide.
 
Successful networking is more than simply exchanging introductions and business cards, then waiting for someone to call.  In fact, professional marketing coach Charlie Cook says that most people waste the few precious moments they have with new and existing contacts by focusing on themselves.
 
"It's better to spend most of that time asking questions and collecting information," he says.  "Then you can make quick assessments as to whether they would have any interest in the solutions you provide."
 
Cook recommends that every entrepreneur should have a succinct "elevator speech" -- a 30-second description of the problems his or her business solves.  After that, the focus of the networking conversations should be entirely on other people:  their primary business concerns, problems they want solved, and unmet business needs.  As the conversations unfold, you may find areas that overlap with the solutions you provide.
 
"If not, you can still make an impression by referring them to other people in your network who can help," Cook says.  "They'll see you as a problem solver, and be more likely provide you with referrals in return."
 
Networking also doesn't end with the conversation.  Cook recommends maintaining a data file of networking information (several software programs are available to track networking contacts), and updating it as soon as possible after every contact. 
 
"Make note of their interests, what you've shared with them, and when to contact them next," he says, adding that regular follow-ups are essential.  "People have short memories and may forget that you exist and more importantly, that you're the best person to help them with their business needs and problems.
 
Finally, while valuable business contacts can happen anytime and anywhere, don't leave your strategy to chance.  "Identify the people you want to make contact with, whether prospects or potential marketing alliance partners, and make carefully researched efforts to build relationships," Cook says.  "This approach takes more time on your part, but it gets results."

For more advice on crafting marketing strategies and tactics for your small business, contact SCORE "Counselors to America's Small Business." 
 
The Fox Valley SCORE Chapter offers free, confidential counseling to small businesses, including start­ups. Affiliated with the U.S. Small Business Administration, SCORE has counselors available in seven locations in the counties and suburbs west of Chicago.
 
To sign up for an appointment at the location closest to you, go to ScoreFoxValley.org.

 

  Copyright (c) SCORE Association
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We look forward to helping you take full advantage of networking as the secret ingredient in any successful marketing program.
 
Sincerely,
 
The Counselors at SCORE
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April Workshops Cover Start-up, Planning, Franchising, Marketing, Accounting & More! 

SCORE has teamed with Harris Bank to present a FREE workshop on two vital topics:  Manage Your Credit & Financing Options For Your Business. Plan to attend on Tuesday, April 21, from 6 to 8 p.m. at the Wheaton Public Library. Register now.
 
Plus, the month has a full schedule of short, affordable workshops being held at the College of DuPage in Lisle, Waubonsee Community College in Aurora, Elgin Community College and Joliet Junior College. Choice of topics. Choice of locations.