NATION'S WORST SOCIAL SECURITY
OFFICE?
Oklahoma City SSA Office Appears to
Be Trying For Title
You may have
personally been there or at least know someone who has been; applying for
social security disability benefits. You
have heard the stories of having to wait for hours in line to fill out forms
and then waiting weeks or even months for the SSA office to process the
paperwork.
Sounds
terrible, right?
Well how
about waiting five years and longer?
That appears
to be the current routine for the Oklahoma City SSA office; wait times are apparently
measured there not in days, weeks or even months, but in years.
I had
previously brought to your attention a case where we had to appeal to the
United States Federal Courts for help on a long delayed SSA claim in the
Oklahoma City SSA system. In that claim
the claimant had originally filed for disability in 2001. After a delay of more than two years, the
Oklahoma City SSA awarded him disability benefits, only to have the Oklahoma
City SSA office then issue a denial of benefits after the SSA Judge held a
hearing with herself (the claimant was not present) and decided the claimant
was not disabled. To date, almost 8 years later, more years of bureaucratic
delays and two federal court appeals; each overruling the Oklahoma City SSA,
the most recent Federal Court Judge himself expressed his exasperation with the
SSA Office finding on record that delays and frustration in the SSA system are
not the fault of the claimant's but the fault of the SSA office "left hand not
knowing what the right is doing."
Apparently the Oklahoma City SSA has yet to
figure out which is its right hand and which is its left hand.
In yet
another example of the Oklahoma City SSA office's woeful bureaucratic system of
errors and missteps, a young severely disabled claimant and his family face
dire financial and medical problems as they also wait for the Oklahoma City SSA
to figure out which hand is which. The
Oklahoma City SSA office is now approaching more than five years trying to
process its paperwork on this one simple claim.
The bungling that has occurred on this, yet another, claim in the Oklahoma City SSA office is
almost too incredible to believe.
The young claimant
first filed with the Oklahoma City SSA is 2003.
It took almost two more years for the Oklahoma City SSA then to review
this form and to file an "initial denial" of his claim.
The claimant
promptly filed his appeal with the Oklahoma City SSA office. Seven months later the Office then issued a
report finding that the claimant was indeed severely disabled and was entitled to
disability benefits.
No benefits
were paid.
Instead 3
months later the same Office then issued a written notice finding that the claimant was
not disabled and not entitled to benefits.
However, simultaneously, on the
very same day and in a written notice from the very same Office that just denied him disability, the Oklahoma City SSA issued a
second formal notice finding that the claimant was disabled and was entitled to
full disability benefits.
To
complicate matters further, the Oklahoma City SSA (after finding on the one
hand that the claimant was disabled and simultaneously finding on the other
hand that the claimant was not disabled) stated that this denial was the "initial
denial"of his claim he had filed three years earlier. A claim which had already been initially
denied and appealed by the claimant more than two years earlier.
Despite having
been found disabled once again no benefits were paid to the
claimant.
However
things continued to deteriorate at the Oklahoma City SSA. After having initially denied his claim on
two separate occasions, more than three years apart; the Oklahoma City SSA then
issued a third "initial denial" after the claimant appealed the second "initial
denial" of the first "initial denial" of his claim. Trying to catch up with itself, the Oklahoma
City SSA then proceeded to issue second denials of the claimant's appeals, not
once but twice; to which the claimant was required to respond with a request
for hearing; not once but twice. All of
which despite the fact that the Oklahoma City SSA office previously found the
claimant severely disabled and entitled to benefits; not only once, but twice;
some three years earlier.
To date, more than 5 years later and still counting, the Oklahoma
City SSA is still trying to process this one singular claim. The Office
continues to maintain that the claimant is not disabled and not entitled to
benefits despite the fact that the very same Office and its own medical experts
had found that the claimant was severely
disabled and entitled to benefits more than three years ago.
Undoubtedly
this matter may be yet another example of another US Federal Judge throwing his
hands up in disbelief and finding that once again the Oklahoma City SSA left
hand does not know what its right hand is doing.