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Happy People Win Newsletter

Volume 5, Issue 10

October 2011 

In This Issue
:: Making Scents: Office Version
:: Communication Tips from Harvard Business Review
:: Quotes: Anne Frank
:: Flex to Fight Cravings
:: Nature's Air Filters
:: Puppy Eyes
:: Upcoming Webinar Series
 Juggler
This has been an interesting month. I am very good about optimism and putting my worries in perspective. Well, IN GENERAL. Late in September something happened to my computer and I lost everything I had done since January. All power points, handouts, proposals, flyers, EVERYTHING. For some reason I thought the only way you can REALLY lose it all is if your computer was stolen. Turns out that is not accurate. Who knew? (Not me). So I cried, called sympathetic friends, used a lot of really bad language and got two "in the cloud" back-ups. And then started over.
 
I really, really tried to put it in perspective but sometimes it is really hard. I mean I have so much to be thankful for BUT THIS PISSED ME OFF.
 
Ahem.
 
So that is that. My new items are safe, will never be lost again and my life is back on track. My mantra? "Only after disaster can we be resurrected." Einstein? Gandhi? JFK? Nope. Fight Club. :)
 
Keep smiling,

signature jean
         Making Scents 
Office Version
 
At your desk of course you want to boost creativity and motivation. A lively mixture of grapefruit, rosemary and peppermint will jump-start enthusiasm and drive. In Japan, citrus oils used in office ventilation systems have been shown to boost productivity; rosemary is a centuries old brain stimulator; peppermint adds the enlivening effects of menthol. 
October Aromatherapy
Formula: 30 drops of grapefruit, 15 drops of rosemary, 5 drops of peppermint.  Absorbent felt is a great fabric medium for oils. Cut a couple of rectangular pieces a few inches larger than the size of your lap top, layer them and place the stack underneath. Put a few drops of the oil blend along the outside border of the top piece. Bonus: The heat from the computer will enhance the scent's release.

Mgmt Tip
 

Two Communication Tips from

Harvard Business Review

 

Companies Do Well if Workers Feel OK About Speaking Up

Companies rated by their employees as being in the top quartile in openness of communication delivered an average total shareholder return of 7.9% over a recent 10-year period, compared with 2.1% at companies in other quartiles, according to the Corporate Executive Board. Among 7 key indicators that the organization tracks in more than 130 companies worldwide, the one most strongly correlated with 10-year returns is employees' comfort in speaking up, even when they have negative things to say.

 October sales

Retail Salespeople Win by
Mimicking Customers

Retail salespeople who subtly mimic customers' speech and behavior are more successful at selling, according to an experiment led by Céline Jacob of the Université de Bretagne-Sud in France. Among customers who solicited salespeople for information about an MP3 player, 78.8% bought such a product from mimickers, compared with 61.8% from nonmimickers. Afterward, customers who had been mimicked were more positive about the salespeople and the store.

Quotes

Anne Frank


 Anne Frank

When I was a teen, about the age of Anne when she was killed, I went to visit her home in Amsterdam, and then read her diary. I was so impressed by her tragic story and steely resolve. But it was only when I became an adult that I realized what a truly amazing young woman she was. Such optimism and insight in such horrible times. Understanding what she went through makes these quotes even more inspiring.

 

"How wonderful it is that nobody need wait a single moment before starting to improve the world."

 
"I don't think of all the misery but of the beauty that still remains."

 
"In spite of everything I still believe that people are really good at heart. I simply can't build up my hopes on a foundation consisting of confusion, misery and death."

 "
No one has ever become poor by giving."


 
"Parents can only give good advice or put them on the right paths, but the final forming of a person's character lies in their own hands."

 

"Think of all the beauty still left around you and be happy."

"We all live with the objective of being happy; our lives are all different and yet the same."

"Whoever is happy will make others happy too."
 

Flex to Fight Cravings

Whole Living March 2011October clenched fist

 

You'll be more likely to resist temptation if you use a little muscle, according to new research. Clenching a hand, finger, calf, or bicep muscle boosted people's willpower and helped them to resist the siren song of high-calorie desserts, finds a study from the University of Chicago. If you tighten up at the exact moment you feel tempted, researchers say, your body can help steel your mind. Self-control, activate! 
Nature's Air Filters
BHG 2-11October plant 
Houseplants may not cure the common cold, but they can help you breathe easier. It's a jungle of germs and fumes out there. By growing houseplants, you can at least surround yourself with cleaner air. The natural filtration process within plants can remove up to 87% of VOC's (volatile organic compounds) from the air, according to NASA research. That's nothing to sneeze at, considering the EPA currently rates indoor pollution as one of the top threats to public health. Need a home remedy for what ails you? Treat yourself to an easy-care Sansevieria, which thrives in low-light areas, such as offices and bathrooms. 
 
Locking eyes with your dog produces the happiness hormone oxytocin in your bloodstream.
October puppy eyes 
 
Are you Happy

this 

webinar business

We are just finishing our Long-Term Care webinar series and decided to offer an abbreviated version for ALL businesses. 

 

BUSINESS WEBINAR SERIES STARTING THIS MONTH!

Is your company struggling to retain its customers? Are your

employees stressed out, discontent and have lost their enthusiasm? Has your business taken a nosedive in these economically challenged times? Or is everything great and you just want to remind your staff that work CAN be fun?

 

As with any productive, efficient system, a successful business needs to be maintained, evaluated and given "tune-ups" on a regular basis. How long has it been since your business had a little love and attention?

 

Give your company the benefits of Jean's trainings without the travel, expense and logistical issues of attending a live workshop. In this six-week series, Jean Steel, MS and her associate, Diane Auten, MA, will discuss attitude, working as a team, communicating more effectively and fun at work topics that will make your business a happier, more enjoyable place to be! 

 

$129

Includes handouts and FREE unlimited repeat sessions

A 30 minute webinar a week for 6 weeks!

Sessions are live: 9:45-10:15am, Tuesdays, Oct 25 - Nov 29

 

Go to Happy People Win to register.

  

 

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States Cut Malpractice Payouts by Encouraging Doctors to Apologize

Medical "apology laws" that say physician apologies can't be mentioned in court have the effect of decreasing malpractice payouts by 14% to 17% in cases of major permanent injury-or up to $73,000for the most severe cases, say Benjamin Ho of Cornell and Elaine Liu of the University of Houston. Doctors' apologies-or lack thereof-are a factor in patients' decisions to litigate. Apology laws, which are intended to overcome physicians' unwillingness to say they're sorry for mistakes, have been implemented in at least 36 U.S. states.
- Harvard Business Review