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Greetings!
Is the summer a
quiet time for you? Not for us. Two reasons: 1) Some clients have
time-critical concerns that respect no season; 2) Some take
advantage of the season for a deep look at big issues. See "CSR? None For Me,
Thanks!" below.
Last month I
noted that we're doing some deep thinking of our own ("about reach,
scale and impact, re-imaging how we can best contribute to the
companies and pubilc agencies that engage us, and our ultimate
client, the life support systems and people of this planet.").
You'll see some of the seeds in "CFOs & Sustainability" (sidebar)
and
"Redesigning Capitalism for the 21st Century," and more in coming months.
In other news:
The brand-new Pinnacle Award for sustainability leadership has
already evolved! See "Hall of Fame" (below). And a few places are
still available for private strategic sustainability coaching with
me. (See sidebar.)
It's not cheap
-- but it sure is effective.
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CSR? None for me, thanks!
Marc Gunther of
greenbiz.com offered up a well written and provocative invitation
this morning: Let's Do Away With CSR!
Not merely the words and the idea
but the infrastructure: CSR departments, CSR reports, CSR
conferences and CSR executives.
And, as long as
we're at it, let's think about ditching the triple bottom line, the pursuit of shared value, corporate citizenship
and especially, yuk, the idea that stakeholders deserve
a say in how to run a business.
All of these
are, at best, distractions and, at worst, ways of thinking about
business that create a separation between a company's core business
and its impact on the world. Both ought to be life-enhancing.
No more and no less.
I couldn't agree more. Corporate Social Responsibility,
for all its good intentions and real accomplishments, can be a mashup
of philanthropy, community affairs, marketing, compliance and EH&S -
all good things, but largely peripheral to the value-adding core and
driving purpose of most businesses. The key questions, to my mind,
are "What are you - and your business - really here to do? What is
its purpose for being - and yours for working there? What is its
fundamental value proposition in the world?" If your CSR activities
support that purpose, well and good. If they make up for but don't
transform what your company does, I'm less interested.
It's not the first time we've heard these concerns, but
it's a timely and welcome reflection, especially as more and more
people are talking about "embedding" CSR and sustainability into their business. (The
words are often used interchangeably, but that's a topic for another
time.)
The intention is good, but the process is often too mechanistic.
Gunther quotes Carol Sanford, author of the excellent
new book, The
Responsible Corporation, who says "The biggest challenge
for a company that aspires to be a responsibility business is to
stop working on parts and start recognizing and working on whole
systems."
As I told the Conference Board in 2001, "The strongest
approaches are systemic rather than piecemeal, strategic rather than
merely operational, integrated with the business agenda rather than
isolated as 'merely EH&S,' focused on meeting human needs. The
boldest approaches embrace the challenge of transforming industrial
society, with products, services and whole businesses that not only
reduce, but perhaps eliminate or even reverse, impact on the
environment : cars that clean the air: factories that clean the
water; buildings - and cities - with 'zero ecological footprint';
companies that make more money selling less 'stuff'."
And in Built to Last, Jim Collins and Jerry
Porras observed that
"A fundamental element of a visionary company is a core
ideology -- core values and sense of purpose beyond just making
money."

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The Purpose of Business
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Of course it's one thing to say this, and quite another
to do it. "How," I asked in The Truth About Green Business, "do
you 'invest in purpose'?How do you make it practical? And
profitable?"
Keep your eye on the ball. Make your purpose visible and present in your
everyday conversations. Serving your company's purpose should be a
continuous, systematic practice, and all too often, companies visit
the question of purpose only in retreats or mission statements.
Put plans, alliances, and
designs to the "Purpose Test." Does this option move you toward or away from your
purpose? Identify activities that don't fit your purpose and drop or
change them.
But don't drop the profit test. You won't stay
in business-no matter how noble your purpose-if you can't pay the
bills. (Just remember that paying the bills isn't the purpose of
your business.)
Tell the truth-to your employees, stakeholders, and customers- and
yourself. This means clearly communicating your purpose, truthfully
measuring whether your actions and results support that purpose and
bringing them into alignment when they don't.
Don't compromise. There'll be plenty of people who'll tell you that
purpose is pie in the sky and will cost you money. I don't believe
them and neither do the best business leaders I know.
But it goes deeper than that: to strategic
sustainability roadmaps that provide a comprehensive view of how
sustainability touches every part of the enterprise; to shared
frameworks that activate dozens - or thousands - of eyes and ears in
discovery and innovation toward a common purpose; to feedback systems that
give every employee a clear line of sight that connects their
decisions and actions, and the impact of those actions, on the
goals, impacts and value of the company.
That's something much more than CSR, more than the metaphor of
"embedding CSR into your DNA," though that's important too. I think
cybernetician, poet and my mentor Stafford Beer came closer when he
wrote about The Heart of Enterprise. The heart, to the
ancients, was the repository of courage. And courage is what's
needed to re-design business, to re-invent the global economy, to
build new worlds.
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Pinnacle Award becomes Hall of Fame
The
International Society for Sustainability Professionals (ISSP) has
announced a slight change of plan. Instead of selecting a single
Pinnacle Award winner from their five nominees -- Ray Anderson, Gil
Friend, Amory Lovins, Karl-Henrik Robert and Bob Willard -- for
"significant contributions to the field of sustainability and to the
professionals that serve it," they've decided to honor all five of
us as the inaugural members of the ISSP Sustainability Hall of Fame.
Originally
designed to honor a single individual each year, the ISSP Board of
Directors soon discovered the difficulty in singling out just one of
the stellar nominees under consideration for the new award. Because
of that conundrum and because it seemed more fitting to honor
contributions rather than create a competition, the ISSP board has
chosen instead to create the ISSP Sustainability Hall of Fame and
honor all five of the nominees as the inaugural members of this
distinctive group of professional fellows.
It's an incredible honor to be in the company of these
pioneers, and I'll have more to say about each of them -- and my
view of their contributions -- in future issues.
I'm grateful to the ISSP for their vision, and look
forward to seeing all of you at the awards ceremony at the ISSP
conference in Portland this fall. (See sidebar.)
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Natural
Logic helps courageous companies
design,
implement and
measure profitable
sustainability strategies.
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CFOs & Sustainability
Natural
Logic is thinking hard about the pivotal role of CFOs and
sustainability.
1. If you
would like to join a small working group of CFOs exploring these issues
-- or if you would prefer private consultation on how these matters
might impact your firm -- please contact Gil Friend on
510-248-4940 (or gfriend@natlogic.com).
2. In any event, please take a few minutes to complete a brief survey -- for executives only please --
about CFOs, ROI and sustainability. (NGOs, academics, government,
and just interested are welcome to look, but please don't respond.)You
can also forward this email and survey to your CFO, using the "Forward
email" link at the bottom of this newsletter.
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At Your Service
Natural
Logic can:
Brief your executive
team on the landscape of risk & opportunity you face
Provide frank, "Rapid
Diagnoses" of your performance gaps and opportunities
Assess and refine - or
create! - your Sustainability Roadmap
Develop strategies,
plans
and
budgets that will catapult your sustainability initiatives to a new
level
Read about
our Full Cycle Sustainability&tm; approach, and contact us today to
determine which of these programs is right for you.
Choose
your preferred mode of engagement:
Coaching: You do the work; we help you do it much more
effectively.
Consulting: We serve as your trusted advisors and outsourced
sustainability experts, delivering strategy & plans, analysis & tools,
programs & results.
Collaboration: We partner with you, on a gainsharing basis, to produce
results neither of us could produce alone.
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Fastest Start
Strategic Sustainability Coaching can help you -- or a colleague, boss employee, supplier
or customer -- excel. Visit here for details, see the coupon below, or
contact Gil directly at 1-510-248-4940.
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Multi-Media Resources
Sustainability In Practice, the eLearning version of The Truth About Green Business, brings interactive,
on-demand sustainability learning right to your employees' desks. Click to arrange a preview.
You can find the audios of our In Conversation dialog series
here (or will be able to in the next few days, if the links aren't
working today)
Videos of recent speeches: Sustainability in 7 (Designers Accord), Commonwealth Club, Clean Tech Open -- and our video pages at YouTube, FaceBook and Natural Logic. (Major facelift coming soon!)
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Upcoming Events
- Auditing
Roundtable, Jul 21
- CCA
Design Fellows program, Aug 5
- ISSP Annual Conference (and Pinnacle Award), Sept
22-23, Portland OR
- Green Business Innovation Forum, Oct 11-13, San
Francisco
- And
others TBA
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Strategic Sustainability Coaching
I'm able to accept two more
people as personal coaching clients, to help you take your
sustainability work, your effectiveness and your impact to the next
level.
Is this something that could benefit you, or someone you work with? If
so, please call or email me today and let's discuss whether this program
is right for you. I'll ask you about your goals, concerns, commitments
and challenges; I'll describe how the program works;
and I'll make clear my commitments to you. (In a nutshell: to be more
committed to your commitments than you are!)
It's demanding. It's not cheap. It works.
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Please call today, since I'm limiting this program to five people.
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