Starfish Retention Solutions
StarNEWS Quarterly Newsletter
Winter 2009 Edition.  With the end of the year just around the corner, we want to quickly share the latest news from Starfish Retention Solutions. We are pleased to announce new client community members and their success stories. New features have been added to our solutions.  And we look forward to "seeing" you at one of our upcoming Webinars.  Happy Holidays!
Starfish Clients In The News
Tulsa Community College featured in this month's issue of Campus Technology
>>read the full article

The December 2009 issue of Campus Technology centered around new technology geared toward boosting student retention. Tulsa Community College was featured in the section about data-driven retention strategies for their utilization of Starfish EARLY ALERT to track at-risk students.

For online students, automated alerts trigger when a student does not log in to Blackboard for seven or more days, if an assignment is submitted one week late, or if a student's grade point average falls below 70%. Customized messages are even generated to the flagged students themselves - easing significant burdens on faculty who used to remind students about participation manually.

>>read about how other schools are utilizing Starfish
University of Mary Washington Introduces Electronic Advising Program with Starfish
Institution Enhances the Ability for Students and Advisors to Connect

In the spring of 2009, University of Mary Washington conducted a pilot program with 40 first-year faculty advisors using Starfish CONNECT for their first-year students. Following a one-week implementation period, Starfish enabled more than 400 first-year students to schedule appointments through the Internet with their faculty advisors. For the fall term, the institution has made Starfish available to all students. Advisors also will maintain and share their records of student interactions through Starfish.

"We had such a positive experience in the pilot program that we decided to introduce the system to all students," said JoAnn Schrass, associate dean of academic services. "In our post-pilot survey, we found that students loved the system and commented on how easy it was to use. Similarly, our faculty advisors liked how the system reduced the number of email and voicemail messages typically sent simply in their attempts to schedule time with students. Because they are also faculty members teaching courses, the faculty advisors indicated that they wanted to use Starfish for all their students, not just their advisees."

"We have wanted to go electronic for a long time," said Schrass. "Now an advisor is able to meet with a student literally anywhere with Internet access. Advisors log in to the system, pull up a student's folder, add notes from the meeting and share them with other advisors, instructors or even the student. The electronic files also provide a greater level of security because you don't have to worry about files getting misplaced or accidentally left out where they can be viewed by others."

>>learn more about Starfish CONNECT
San Jacinto College Accelerates Student Support for College Preparatory Courses With Starfish
Courses Serve as a Bellwether for Student Success and Require Timely Problem Identification and Intervention
"Approximately 53 percent of the students at San Jacinto College are first-generation college students," said Niki Whiteside, vice president of educational technology at San Jacinto College. "We have a tremendous opportunity to introduce a whole generation to the benefits of higher education. At the same time, we have a responsibility to teach them how college works and how to get through the system. As a result, we need support tools to keep track of our students in a more efficient and effective way."

Nearly a quarter of all students are enrolled in a variety of college preparatory courses in reading, math and writing. These courses lay the foundation for future coursework and provide valuable insight into a student's ultimate ability to be successful in college. Given the importance of these courses and the logistics of offering the courses at each of its campuses, the institution has sought to standardize its approach to student tracking and success intervention.

"For obvious reasons, we pay a lot of attention to students in college preparatory courses," said Whiteside. "We have selected Starfish to help us make certain that our faculty and advisors are looking at the same indicators of student success and following the same workflow to ensure that we are getting to students as quickly as possible to offer help and keep them on track. With Starfish, we are now able to spend more time helping students instead of being caught up in paperwork."

>>learn more about Starfish EARLY ALERT
The Latest and Greatest From Starfish
New enhancements based on user feedback and client suggestions.

Two-Way Outlook Integration
Tired of managing multiple calendars? Introducing Two-Way Integration with Microsoft® Outlook®. Students schedule time in Starfish. You manage your schedule in Outlook.

AutoPop™ Building Block

A new, free Building Block to help Blackboard administrators manage their tools in courses. AutoPop™ can list which tools are being used, restore them after upgrades, and push links out to selected courses.

SIS Data Feeds
We now support a simple file format to automatically and securely pass student information from your SIS into Starfish.

No Shows
In the real world, students do not always show up for their appointments. Now you can track it. Check the new "Outcomes" section of each Appointment.

The Newest Starfish Clients!
The following institutions have newly licensed Starfish to streamline their retention efforts:

Columbus Technical College

Georgia Gwinnett College

Paul Smith's College

University of North Carolina, Greensboro

University of Texas, El Paso

>>Starfish in practice
Webinar Series

Engage. Motivate. Graduate.
Dec. 30 at 4 pm ET
Jan. 7 at 1 pm ET
Jan. 19 at 10 am ET
Feb. 4 at 11 am ET

Supporting Distance Learners
Connect with Online Students More Efficiently
Dec. 21 at 11 am ET
Jan. 27 at 2:30 p
m ET
Feb. 25 at 11 am ET

Do More With Less
Leverage Existing Resources To Increase Retention
Jan. 12 at 3 pm ET
Feb. 9 at 3 pm ET

Register Button


>>view full Webinar schedule
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