Starfish Retention Solutions
StarNEWS Quarterly Newsletter
Summer 2009 Edition.  With the end of summer near and the busy back-to-school season upon us, we want to quickly share the latest news from Starfish Retention Solutions. We are pleased to announce new client community members and their success stories. New features have been added to our solutions.  And we are participating in a number of industry events in the coming months.  Read on for the latest StarNEWS!
Idaho Digital Learning Academy Adopts Starfish to Identify Struggling Students in Online Courses
Virtual Learning Organization Enhances Support Services for At-Risk Students

Founded in 2002, IDLA is a state virtual school established by the Idaho legislature to provide Idaho students with greater access to a diverse assortment of courses. The virtual school was created to address the educational needs of all Idaho students: traditional, homeschooled, at-risk, gifted and adult learners.

IDLA selected Starfish to help identify students who are struggling with their coursework or need additional services to help them be successful. "In an online class, there is no 'back row' from which a teacher can draw in a disinterested student. One of the best ways to gauge student engagement is to keep track of how often they log in to their online courses. Unfortunately, this is also one of the greatest challenges," said Ryan Gravette, technology director for IDLA. "With Starfish, we will know this in real time, and be able to reengage students and get them back in the class."

Given the asynchronous class style of online courses in which students are logging in at a time that best meets their personal schedule, classroom tracking can be difficult and time consuming. Starfish will immediately notify the appropriate IDLA team members (e.g., teacher, site coordinator, parents, even the student) when a student has not logged in to the course management system (i.e., Blackboard) for more than seven days. In addition, Starfish will communicate a similar concern when a student receives two consecutive progress reports with a score of less than 70 percent.

"The impact of Starfish on the IDLA organization is going to be very large. We are changing the way we work and the way we go about identifying our at-risk students, and helping them accomplish their goals," said Gravette. "Starfish is giving us a chance to build better relationships with students, and communicate to them that someone cares, someone is paying attention and wants them to be successful."
Starfish and eTutoring.org Partner to Connect Students to Their Success
Institutions to Identify At-Risk Students and Link Them to Tutoring in Real Time

We are pleased to announce a new partnership with eTutoring.org, the collaborative online tutoring program and platform that is part of the Connecticut Distance Learning Consortium (CTDLC).  Together, we hope to offer academic institutions an unparalleled opportunity to identify students who need additional help and then to provide that extra help in a timely manner. With a discount on Starfish's services made available for all of CTDLC's members and clients, the partnership is intended to help institutions improve retention and success rates during the first year of college when students need the most help by leveraging technology to efficiently monitor and support student success.  >>learn more about the partnership
The Latest and Greatest from Starfish
New Enhancements and Functionality, Based on User Feedback and Client Suggestions

The Flag Lab™
If you come up with a new statistical formula to identify at-risk students, how long will it take to "get that into Starfish"?  With the Flag Lab it can take as little as a few hours!  Similar to how Blackboard Building Blocks work, Starfish can now dynamically load new algorithms and approaches for finding at-risk students with no downtime or releases necessary.  Want a new rule to find students underperforming by two standard deviations in two or more classes?  No problem, use the Flag Lab.

ANGEL Integration
Starfish CONNECT and Starfish EARLY ALERT now integrate with the ANGEL Learning Management Suite.

Flag Survey
Want to make it even easier for instructors to raise flags?  With the new Flag Survey, jointly designed with Gallaudet University, you can send email reminders to some or all instructors asking them to review their students.  The email includes a link which takes the instructor to a one-page form where he/she can easily indicate which students, if any, are having trouble. 

Appointment Types
As university broaden Starfish CONNECT usage to more and more departments with different services (e.g., tutoring, financial aid, disability services), having just one list of appointment reasons was not valuable.  With Appointment Types, each service can have its own list of reasons for meeting with students.  Thanks Duquesne University for the help on this one.

Email Note to Students
Save yourself the time and effort of cutting and pasting the emails you send to students into Starfish Notes. Now your Student Notes can also email the student directly.  
 
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Join the Starfish Listserv
The Starfish client community is welcomed to join our listserv.
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The Newest Starfish Clients!
The following institutions have newly licensed Starfish to streamline their retention efforts:

California State University Dominguez Hills

City University of Hong Kong

San Jacinto College District


South Arkansas Community College
Upcoming Events

NACADA
October 1-3, 2009
San Antonio, TX

SACS
December 5-8, 2009
Atlanta, GA

>>schedule a meeting
Webinar Series

Engage. Motivate. Graduate.
Sep. 15 at 3 pm ET
Sep. 29 at 3 pm ET

Engage. Motivate. Graduate.
exclusively for institutions in the UK and Europe
Sep. 10 at 12 pm CET

The First Three Weeks
Sep. 18 at 2 p
m ET

Register Button
Higher Education Management
Read a one-on-one interview with Starfish CEO, David Yaskin.
>>go to article
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