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ALPHA NEWSLETTER

August, 2011 

You can call us at 303-473-9232 or visit our website at

www.rfconcepts.com 

  

Huntsville, AL Hamfest
8/20 and 8/21

Come visit with us at the Huntsville event the weekend of 8/20. Molly and Gordon will be present along with product demos and the latest from Alpha Amplifiers

   

QUOTES FROM OUR CUSTOMERS:

"ALL IS WELL with the new 8410. What a pleasure it is to operate!!
I absolutely don't mind at all if you quote me - anywhere and anytime!
I recently purchased a new Alpha 8410 and am very enamored with it - In order to help pay for my new treasure, I will be selling my Brand X amplifier." - Walt, W5CGV
 
"Molly this thing is fabulous. Love it love it love it. You know how hard I am to please and this New Alpha 9500 is beyond my expectations. Love it , love it . Thanks for selling me this fabulous amplifier. It thought the 87a was the ultimate , but I was wrong. The 9500 is awesome." - JP, W5RIM   

Write an Article for our Newsletter and get a Gift Certificate worth $200

If you have an interesting Alpha Amplifier story, send it to us.  If we publish it, we'll send you a $200 Alpha Gift Certificate.

POST A REVIEW ON EHAM.COM and receive a Free, Custom Embroidered Hat!

Post a review of a current model Alpha product on eHam or your favorite online review system and receive a FREE hat with YOUR CALL embroidered on the back

Small Alpha Cap

We want you to help us tell the world about your experience with Alpha products.  It's the best advertising we can find.

 

If you post a review of a current model Alpha amplifier on the eHam review system at

www.eHam.net 

and/or any other online review system that you feel comfortable using, and send us a note pointing it out,

WE WILL SEND YOU A FREE HAT WITH YOUR CALL EMBROIDERED ON THE BACK.

 

Newsletter Signup

Go to our website at

www.rfconcepts.com

fill in your email address on the front page to sign up for our Newsletter.  We send a newsletter about once a month.

The New Alpha Tube Warranty Extension Program
available now

We've put together an extended tube warranty program for new amplifier sales.  Our normal (industry leading) warranty is four years on the amplifier, and one year on the tube(s).  We're now offering a 4/4 warranty to cover the amp and extend the tube warranty for the coincident amp warranty.  This offer is only available to NEW orders. The prices for the extension are as follows:

 

Alpha 9500 Extended Tube Warranty - one 3CX1500A7 - $275

 

Alpha 8410 - Extended Tube Warranty - both 4CX1000's - $375

 

Alpha 8406 Extended Tube Warranty - one 4CX1500 - $325

 
backlog

Some Amps ordered today will ship Today! We're still backordered on the new 6 meter amps, but we're catching up.
9500 Square


Demand is strong, and we've got stock on the 8410 and the 9500.  If you're going to be ordering an amp for the contest season, get your order in now!  


preowned 
Thinking about a new amplifier but just can't quite swing a new 9500 or 8410? 
  
Alpha 87a omega

Here's a picture of an 87A.  We get trade-ins all the time.  Our techs go through them, make sure they're up to par, and we post them in the preowned section.

 

 

Here's the best part - our pre-owned amps always ship with a 3 - 6 month warranty on the amplifier AND the tubes. 

A PREOWNED Alpha amplifier will get you legendary ALPHA quality without the new amp price tag.


Why buy a lesser amplifier from a different manufacture when you can get a preowned ALPHA for about the same price?

Why not own the best.


There's a special section on our website listing our certified preowned equipment HERE

Or call Molly at 303-473-9232 and ask her about the Preowned Alpha Inventory.

 

 

repair department

Better than ever. 
 
Right now we have fewer than 3 amps in-house for repair!  I'm not sure when last that happened.  With our increased technician staff, repair turnaround on most amplifiers is under a week.  That is unless you have a lightning repair....
 
REMEMBER to unplug your amp and disconnect your coax when you're not there to monitor the weather!
Parts Racks


Remember - we have some NOS (new, old stock) parts that are 40 years old!  We still repair amplifiers that were purchased new in the 70's.  If you're looking for QRO parts, call us!  

smile
thank you 
 to all of our Alpha customers and enthusiasts. 

We're thrilled you're enjoying our products. Let us know if you have any questions or comments. 
All the best, and 73's from the whole gang at RF Concepts/Alpha Amplifiers.

Steve, WA2NFR
Michael, AA6DY
Glenn, AEØQ
Brad, KØHM
Carey, KXØR
Molly, WØMOM
Gordon, WØRUN
Kathy, KB2HDT
Tom, W2CO

Mike
Letter from the President, Steve Farkas, WA2NFR

August  2011 -

During the month of July, we played catchup with a really large backorder position.  We've caught up on the 8410's and on the 9500's, and we shipped a few 8406's last month.  This month we'll finish the backlog of 8406's and have the other amps in stock.  Hooray!

 

At the end of August, Michael and I will have been owners of RF Concepts for two years.  We're really proud of the work the team has done and we're looking forward to releasing some new products in the months to come.  Kathy has done a great job in getting the shop in order, and if I were to complain about one thing, that would be that we underestimated what it would take to get operations in order so that we could focus on new products.  

 

As far as the 8406 update, things have been going well.  We've shipped a bunch, reworked amps from the first batch, and they're really humming.  If you're looking for a 'key down' 6M amp, check it out.  We're really proud of the amp and know it will be a successful addition to our line of fine amplifiers.

 

As I stated last month, I've been spending most of my time working on our new tuner.  It's going to be a really nice product.  It's going to be a multi kilowatt tuner with some very special features.  No question you'll smile when you hear the details.  

 

Our new "Ask The Ham" at www.asktheham.com forum has had some problems for the last month. We fixed the site and it's back online.  If you'd like to help us populate the forum with information about 'all things Alpha', that would be great.  It will help some of the over 10,000 people that own one of our amplifiers.   

 

We've had a professional windows programmer working on our 9500 remote software and it's almost done.  The beta testers have found a few bugs to work out, but we should be posting the new program on our website this month. 

 

Over the last couple years, I've met some of the nicest hams.  It's a wonderful hobby, isn't it?   

 

Steve, WA2NFR 

 

Letter from the Vice President of Sales and Support, Molly Hardman, W0MOM
WØMOM

"And All the Antennas are 1:1"

 

As a group, we know that hams are special - we are a great community - you can go anywhere in the world and you have an instant group of new friends - or like myself you can move home countries, half way across the world and get a new life and a new job all because of ham radio.

 

I met a few hams back when I was a graduate student in the Physics department at the University of Natal in Durban, South Africa.  Through the influence of one of them in particular (ZE1DC), I was first licensed in 1977 as ZS5MM.  In 1981, we moved to the Washington DC area for Gordon to work for Amsat on the Phase IIIb project and I continued happily writing scientific software -  and working for W3IWI.  The move to Colorado in 1983 was also ham radio related as Gordon came to work for W3GEY at a small start-up company - and I continued in technical software training and marketing, after being interviewed for the position by KSØP.  In 1995, Gordon joined forces with 2 other hams and started a small engineering company, which I joined in 1997.  Then in late 2000, we acquired the Alpha product line from Alpha Power and Dick Ehrhorn and I have been doing more work with hams for the last 12 years than ever before.

 

It's a good thing I was well prepared for the position.  There aren't that many YL's in this hobby and I had by then worked professionally in the "minority" for many years.  Back in South Africa in 1976, I was the first woman to go through the Physics Honors program at Natal in about 15 years so when I completed my MS in Aerospace Engineering in 1991 at the University of Colorado, I was used to being one of the few.  Having lived and worked with hams for 35 years and with Alpha for 12 years I have developed an enormous affection and appreciation for the hobby and for the diverse group of people it includes.  I have also honed my sense of humor and so far not yet lost the ability to laugh at myself.  And finally I have learned A LOT about ham radio installations around the world and I would like to share a little of that wisdom with you now - it all starts with the title of my article:

 

1.     All of my antennas are flat - even on 80 m  

2.     I "baby" my amp - I never run more than 1000 W  

3.     My amp has fewer than 10 hours on it  

4.     I have one of those in my basement  

5.     I've run out of desk space in my shack - could you make the amp a little narrower?  

6.     I have 12 serial ports on my computer  

7.     I have so much coax I forgot which end was connected to the correct antenna  

8.     You mean I need a keying cable?  

9.     My amp is 30 years old and it still has the original tubes - and my favorite......  

10.  This is the finest piece of ham radio equipment I've ever owned

 

73,

Molly, WØMOM

  

Letter from the Vice President of Engineering,

Gordon Hardman, W0RUN 

 

Small Gordon Small  

The Virtual COM Port

 

All current production RF Concepts products have some means whereby a computer can communicate with them. With the advent of USB, we have had to change the interface to keep pace with where computers are going.

 

Many of us can remember the 25-pin RS232 standard interface. This standard was introduced in 1962, and was usually used as the way electromechanical teletype devices were connected to a modem. As personal computers became common, it became the standard for numerous interfaces, such as from the PC to a terminal or a modem etc. My first computer was an S-100 bus type, and used two 25-pin RS232 interfaces, one of which went to a VT52 terminal, and the other to a Hayes 300 baud modem. Hot stuff, at that time! The IBM PS2 family adopted a 9-pin version of the standard, which provided virtually identical functionality, but in a more compact physical form. With more "smarts", it was possible to manage the communications flow over the interface with fewer "supervisory" signals, such as DTR etc., and hence go from 25 pins down to 9.  When the need for an even higher performance standard was addressed, it was realized that there was no need for any such supervisory and control signals - all of the management of the interface could be achieved through serial data transfer commands. This is how USB works - there really are only four wires in the USB interface- two wires for bidirectional data transmit/receive, ground and +5V. This allows for a very small connector, and with care, very high data transfer rates. As PC's gave birth to laptops, and then notebooks, and now minis, the space available on the side of the equipment for interfaces got smaller and smaller. I remember suddenly realizing that it was almost impossible to buy a notebook PC with a 9-pin PS2 interface any more.

 

For all versions of the standard, when you plug it in to a IBM PC compatible computer, the interface showed up as a COM (communications) port, mapped to the PC's "IO space". On older equipment, you could change jumpers on your serial card to make a serial port go from "COM1" to "COM2". In those days having more than four COM ports was rare, but as time went by the need for more COM ports went up- modems, scanners, printers, mouse... In principal, the I/O mapping could allow for up to 256 COM ports, although there are reasons why this was never achieved. One of my last projects in the RS232 world had a server with provision for 32 modems to be plugged in, mapped to COM1 through COM32......

 

The Alpha product line has followed this along in the same way. The 87A has a 25-pin RS232 connector on it. The 4500 family of wattmeters has a 9-pin PS2 type connector. The 9500 has both a 9-pin RS232 and a USB port; and the 8410 has only a USB port. Future products are likely to continue to have a USB port on them.

 

If you want to interface your PC to one of the Alpha products that has a traditional RS232 port, and your PC only has USB, the first thing is to get a USB-to-RS232 adapter. There are several manufacturers of these, and we can supply one that has the ability to adapt to both 9-pin and 25-pin interfaces, so it can be used with an 87A or a 4510, for example. In fact, inside the 9500 and 4510, there really is a "hidden" USB-serial converter. The following discussion applies to either setup.

 

The physical side of the interface is only part of the story. USB does not use traditional "start stop" signaling such as we were used to which had start bits, stop bits, parity bits and so on. The data on USB can be sent in several different ways, either packetized or streaming. If you want to take fullest advantage of USB, you must use a set of drivers which interact with the bus according to its protocol. However, with legacy equipment, and with the advent of USB-RS232 convertor chips that can hide all of the USB bus working from the user, it was realized that there might still be some life left in the old COM port idea from the IBM PC days. Many programs were written to use the COM port. A big example is GPS receivers. From the amateur point of view, radio interfaces to logging programs and for PC control are numerous. So the makers of the USB-serial chips provide drivers which allow the chip to show up as a "Virtual COM Port" or VCP. This uses USB to talk to the convertor, and a driver "maps" the chip as a COM port.  If you open Windows "Device Manager", it will show up as a COM port. This is shown below.

aug2011 

 

This shows that Windows mapped the device to COM9. Which COM number Windows comes up with is a little mysterious - it is not as predictable as when you set the jumpers on a serial card to tell it to use "COM3". In fact, it could come up with any number, depending on how many ports you have had connected in the past.  It is however, easy to change the COM number to something sensible - we recommend using COM1 - COM9, as the bootloader for the our amplifiers is restricted to these numbers. To change the port, double click on the COM9, and select the advanced properties:

 

for aug2011 

 

You can then change the port number to anything you want from the drop-down menu. You can also clean up a couple of the defaults to improve performance. Set the latency timer to 1 msec, and de-select the "Serial Enumerator". You should then end up with something like this:

 

for aug2011 

 

Here, I have switched the port to be COM8, and turned off the Serial Enumerator, and set the latency to 1. In the process, I received a prompt about the port number already being in use. This is one of the "wonders of Windows", since we saw before that there really is only one com port (9)- so it is unlikely that 8 is in use! So tell Windows to go ahead anyway. Windows seems to accumulate these "ghost" COM ports, and it is generally safe to ignore the warning. These ghost ports are what cause Windows to give strange numbers to a new USB-serial device that it has never seen before.

 

There is not much more than that to setting up your VCP using Windows. You should then be able to talk to the device from whatever program you are using by directing it to use the new COM port you just created. Conveniently, this only has to be done once, as there is a serial number in the USB-Serial chip that allows Windows to know that it has seen it before, and it will assign the same COM port number as when you set it up. So each time you plug USB into your PC from the device, you will get the same COM number.

 

73, Gordon, W0RUN 


  

Letter from the Director of Operations, Kathy Foster-Patton, KB2HDT 

 

It makes me pretty happy to see our staff whittling away at that sales backlog.  We've made good progress against all the production lines, thanks to a team effort here at the South Sunset facility.   

We have a great technical team here composed of Brad Focken, KØHM, Glenn Pladsen, AEØQ, Tom Walsh,W2CO, and Petar Pastar.  Yes, this is a very small team, and they are the guys who both work on repairs and also turn up the new amps that we ship out.  They work at their tech benches all day, juggling amps around, depending upon the priorities that I assign to each of them in our morning meetings.  When a new amplifier comes in to us, the technician assigned to that amp spends time calibrating and tuning it up, and then sends it into burn-in overnight.  The next day, the tech spends more time testing the amp until it is finally deemed ready to ship.

 

Repairs are interspersed with working on new equipment.   We frequently refer to an amp in for repair by the call sign of its owner, or the owner's name.  It is surprising how quick the turnover is, and an amp that was a hot topic one week, is only a faint memory the next. 

 

We continue to look forward to the new products in the pipeline and can't wait to have an expanded product line to offer. 

 

73, Kathy, KB2HDT 



'   

Letter from the Director of Sales, Mike Adell  

Mike Adell Headshot 

Tell A Friend. 

 

It's worth $$'s for all Alpha owners, this is for you with our appreciation.

 

Through September 30 merely recommend one of the very best amplifiers on the market and receive a gift of appreciation from all of us at RF Concepts.

 

It is really simple. When your friend buys a new 8406, 8410 and/or 9500 Alpha Amplifier through your recommendation, and includes your name, address and call sign at the time the order is placed, you and your friend will each receive $150 from us as a form of our appreciation.

 

There are just a couple of rules: 

 

1)     The friend must have a separate address from the purchaser

 

2)     Naming your friend only applies at time of purchase and after full payment is made

 

3)     This offer only applies to the purchase of new amplifiers

 

4)     Offer ends 9/30/2011

 

Introducing Our New Reseller Partner:

 

It is my pleasure to announce Andrews Communications Systems, www.andrewscom.com.au as our new Australian reseller covering Australia, New Zealand and Asia. ACS is Australia's largest supplier of amateur radios, power supplies, linear amplifiers, scanners, antennas and optical equipment. They recently celebrated 35 years in business and they, along with Radioworld in Canada, are our only reseller and warranty service centers outside of the US.

 

Alpha Amplifiers are listed within their web site under linear products and appear first in the listing of manufacturers.

 

We wish Lee Andrews and his team the very best of success.

 

Trade In -Trade Up:

 

 

Some of you are aware of our generous trade in program. It is worth mentioning again. In all probability your older Alpha amplifier is worth more than you think. Now is as good a time as any to find out just how much you can receive when trading up to any of our current Alpha Amplifier models. Call Molly at 303-4739232 with questions and quotes.

 

Huntsville 8/20 and 8/21:

Come visit with us at the Huntsville event the weekend of 8/20. Molly and Gordon will be present along with product demos and the latest from Alpha Amplifiers

 

As always, thank you for your continued support.

 

Mike Adell