Lean Quality Systems, Inc. August 2006 Update

Friends and Colleagues:

I am pleased to report that I am back on my feet, and enjoying what’s left of the summer! I hope that you are too!

In this edition of my newsletter, I will be sharing an excerpt on "Biblical Management" from my presentation entitled "Non-Destructive Testing and the Inspector for the 21st Century" which I will be sharing on October 25 with attendees at the ASNT Fall Conference in Houston.

Before I get into that, though, I would like to share the following anecdote:

A few weeks ago, I received a call from my first client as a consultant back in 1998. I feel that this call was actually a testament to the confidence that my current and former clients have in the level of expertise I bring to my job as a quality systems consultant.

The former client was David Coffin, owner of ICSI Custom Service, Inc., and owner of a prototype engineering design and manufacturing company.

He was calling because he wanted me to take his existing Boeing D1:9000-compliant quality system and roll it over into a third-party registration in AS9100B. Custom Services had been promised additional work by Boeing, and other aerospace manufacturers, upon achieving the AS9100B certification.

I should tell you that David is one of the most talented engineers I have ever worked with! For many years, he has been conducting major prototype services for the aerospace industry. Many times he is only given a concept, which he then turns into functional reality. Without certification, he will only be given short runs on specialty items, instead of long runs that could help to keep his company stable. Unfortunately, this is common with corporations that establish rules and regulations, without considering the intent of existing quality or configuration management policies!

If you would like to learn more about ICSI Custom Service, Inc. Please visit David's Website at www.flighthardware.com, or if you are interested in David's services you can contact him at David.Coffin@flighthardware.com.

Sincerely,

Joe

P.S. Please feel free to forward this newsletter to your friends and colleagues who you think might benefit from this information.

In This Issue
  • The Biblical Management Model - A Lesson in Selecting Key Management Personnel and Organizational Structure
  • Upcoming Events
  • Our Services

  • The Biblical Management Model - A Lesson in Selecting Key Management Personnel and Organizational Structure

    When Moses led the 600,000 Israelites into the desert, management was out of control (Exodus 18:17).

    Jethro, Moses’ father-in-law, observed Moses sitting as a judge, while the Israelites would stand around from dawn until dusk waiting for Moses to make a decision regarding problems within the group.

    Jethro told Moses “listen to me, what you are doing is not good, the work is to heavy for you and you can not handle it alone”.

    Jethro handed Moses the following bits of wisdom:

    1. You must be the people’s representative before God and bring their disputes to him

    2. Teach them the decrees and laws

    3. Show them the way to live, and the duties they are to perform

    4. Select capable men from all the people:

    • Men who fear God
    • Trustworthy men who hate dishonest gain
    • Appoint them as officials over Thousands, Hundreds, Fifties and Tens

    5. Have them serve as judges for the people at all times

    6. Bring every difficult case to you

    7. Simple cases they can decide for themselves

    Jethro’s words of advice were “If you do this and God so commands, you will stand the strain, and all these people will go home satisfied.”

    As you can see, the most important thing was to stabilize the management of the people, no matter how long it took, even if it took 40 years, as in thise case.

    The key is that the decision was based on logic and good common sense, not a façade or denial of the facts. Management decisions need to be based on reality, because even if you put lipstick on the pig, it will still be a pig.

    The Holy Bible, New International Version (1978). Grand Rapids, MI: Zondervan.


    Upcoming Events

    I am pleased to be speaking at the following venues in 2006:

  • September 18-19 - The 15th Annual American Society for Quality (ASQ) Service Division Annual Quality Service Conference at the Renaissance Las Vegas Hotel. At this conference, I will be speaking on the topic of "The Quality Representative of the Future."
  • October 23-27, 2006 - The ASNT Fall Conference in Houston, TX. At this conference, I will be speaking on the topic of "Non-Destructive Testing and the Inspector for the 21st Century."

  • Our Services

    Lean Quality Systems, Inc. helps companies adjust to the changing business climate, by helping them successfully implement “Configuration Management” systems by providing the following services:

    • Level III NDT Inspection
    • Quality System Procedure Development
    • Technical Repair Procedures for Mechanical Systems
    • Training and Development of “Lost Tribal Knowledge” in Industrial Manufacturing
    • Corporate Training
    • Welding Procedures and Training
    • Non-Destructive Test Inspector Training and Certification


    About Joe Sorrentino
    For more than 25 years, Joseph Sorrentino has been instrumental in implementing successful quality management systems for commercial companies and government agencies throughout the United States. His clients have included The Boeing Company, Allied Signal/ Honeywell, the United States Army Corp of Engineers and the Unites States Navy.

    As president and CEO of Lean Quality Systems, Inc., Sorrentino specializes in implementing new standard methods for the corporate sector and have successfully worked with more than 25 corporations in the Southern California area alone. Sorrentino and his team of highly-qualified consultants are experts in quickly assessing management systems and processes, recognizing problem areas, bottlenecks, and waste. Sorrentino himself is recognized within the corporate sector as one of the few consultants who not only tells you what needs to be done, but shows you how to do it.

    Sorrentino has successfully completed more than 45 advanced military, university, and commercial courses, which are equivalent to a four-year bachelor’s degree in mechanical engineering (B.S.M.E).

    Sorrentino has also written and published two training manuals entitled “ISO Joe’s Executive and Manager Overview: Understanding ISO/AS Requirements” and “ISO Joe’s The New Manager for the 21st Century: A Practical Guide to Configuration Management.”

    Click here for more information


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