18 in a series of 25
Snapshots of Philanthropy


Funders 
Support Instant Human Services Help via 2-1-1

211 to Use

Each day thousands of Marylanders search for information about health and human services. From food and shelter to medical care, protection from domestic violence and disaster relief, the list is endless.
 
Thanks to a diverse and committed group of funders, including United Way of Central Maryland, Constellation Energy, and the France-Merrick Foundation, getting help is as easy as dialing 2-1-1
 
2-1-1 is a confidential information and referral service that links people in need with community resources through First Call for Help™. 2-1-1 references a database of more than 4,000 health and human service agencies, government programs and other community resources that can assist Marylanders facing a wide range of problems.
 
It's easy, free, statewide and available 24 hours a day, 7 days a week.
 
2-1-1 currently has four pilot centers in Baltimore, Hyattsville, Salisbury and Frederick that also work in partnership with the Maryland Department of Health and Mental Hygiene and county governments.  In the first year, the four 2-1-1 centers received 222,707 calls for assistance.
 

In addition to answering questions, trained social workers read between the lines and direct callers for help on other underlying problems.  For example, a woman called seeking winter coats for her children, but revealed that she had escaped an abusive marriage and would soon be homeless. The woman not only received coats, but got help accessing social service funds and a referral to a program to develop workforce skills.

 

2-1-1 systems are active in 44 states and the District of Columbia and have been effective in disaster response and homeland security, helping to handle calls in the aftermath of the September 11, 2001 terrorist attacks; Hurricanes Katrina and Charley; and California wildfires.  

"The funding community recognized that bringing a proven national model to Maryland to provide instant help will benefit all residents" says Martina Martin, senior vice president at United Way of Central Maryland and 2-1-1 Maryland Initiative Leader.  "This is an initiative that under girds our whole health and human services system and provides access to any individual, family or professional."  


"Constellation Energy is a proud supporter of 2-1-1" says Leanne Posko, managing director, Constellation Energy Community Partnerships. "We place great value in supporting organizations and programs that work to improve the quality of life within our communities."












The Association of 25 Baltimore Area Grantmakers
Snapshots of Philanthropy offer a glimpse into the many ways funders are making a difference in our community. This is one in a series of 25 profiles created to celebrate the work of Association of Baltimore Area Grantmakers (ABAG) members in recognition of the 25th anniversary of ABAG. 


The Association of Baltimore Area Grantmakers is the Greater Baltimore region's premier resource on philanthropy, dedicated to informing grantmakers and improving our community, with membership of more than 120 private foundations and corporations