The BillMaster Compass
June 2011                                             www.dwcorp.com 

Greetings!

The snow is melting and the river is up. Spring has passed and brought the arrival of Trevor James Berger!  Office Manager, Karen Berger's son was born on March 2nd.  Karen is back from maternity leave and working part time.

If you need assistance ordering statements, have questions about your Data West statement, or anything else, please do not hesitate to contact Karen by email or at x100.  

Happy Trails BillMaster 4!    

BillMaster 4 was first released in 1992 and as some of you may know, we have continued support for 10 years after the release of what is now BillMaster 7. We find that as a business, we have reached the inflection point where it is no longer reasonable for us to continue supporting BillMaster 4. Data West notified the clients that remained on this version over 3 years ago that the End of Life would be June 30, 2011. This time is rapidly approaching!  We look forward to working with the BillMaster 4 clients that will be converting and learning BillMaster 7 now and into the future. 

   

 


2011 BillMaster User Conference  

 

There's still time to register for the  2011 BillMaster User Conference which will be held August 10-11 at Durango Mountain Resort in Durango, Colorado.  Our pre-conference workshop will be held on August 9th.    To download the Conference Registration packet, click here.  If you have any questions, please call Mary Graziano at, 970-259-2369 ext.127.

 

We look forward to seeing you this summer!

 

 Durango Mountain Resort

 

Tech Tip

 

New BillMaster Build 

 

Within the next few weeks you will receive an email announcing the release of a new build for BillMaster.  This upgrade includes features inspired by you.  Some of these include:

  • Auto-Adjust a Prior Period
  • Set statement messages at the Account level
  • Identify inactive Accounts on Entry Transaction and Meter Reading windows
  • Estimating final charges without moving out a customer
  • Restrict who can edit notes
  • Launch your e-mail client or web browser from BillMaster
  •  An 'All Results' button that allows you to exceed the query results maximum setting
  • New formatting options for the Task Menu
  • Option to retain recent data when clearing the process logs

 

We will be offering webcasts to review the new features and changes to help you better understand how they can benefit you. 

 

It is important that all clients be upgraded to this latest build, which is free for all BillMaster 7 clients as part of your System Care.  Toward this end, once the build is released,  we will be calling to schedule appointments for upgrading your system.  The upgrade will take about 60  minutes and will require that all users be out of BillMaster.   Appointments will be scheduled between 8:00 AM and 5:00 PM (MDT).  We recognize this may impact your workday and will do what we can to minimize it. 

Data West Calendar  

 

 June Webinar: Statement Messages - Special messages can be added to your Statements/Notices created by BillMaster. If you have ever asked; "How do I create new messages"? "Where can messages be inserted"? "Can I view the message layout before printing my forms"? "How do I remove messages"?  You can get the answers at one of these June webinars.
 
Webinars are conducted every Thursday. To sign up visit our Webinar calendar or email Tech Support.

Our regular Thursday webcast will be suspended during the months of July and August but will return in September.

Data West Holidays: We will be closed on the following holidays:
                                 July 4th - Independence Day
                                 September 5th - Labor Day

BillMaster User Conference - Pre-Conference workshop August 9th and Conference August 10th and 11th in Durango, Colorado.
  
Issue: 6:11
In This Issue
Happy Trails BM4
2011 User Conference
Tech Tip
Webinars and Calendar
Sales Corner

Sales Corner 

Join thousands of water professionals who will gather at ACE11, the American Water Works Association's 130th Annual Conference & Exposition. Sign up today to attend,  ACE11 The World's Water Event

June 12-16,2011 Washington, D.C. 

 

Visit Julie and Tracy at the show in booth  2013
 
Julie Patterson-
jip@dwcorp.com 970-259-2330 x126

Tracy Waggaman-
 trw@dwcorp.com 970-259-2330 x125

 

  
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