The BillMaster Compass
  February 2010
Show Off on the Data West Website
 
Greetings!

Picture this... a photo of your town on our website. We're revamping our website and want to include great pictures that represent our clients. Email Karen a digital photograph of your city or town with a "utility theme" by February 26th and she'll send you a little something special from Data West. What's a "utility theme"? Be creative and include something in the photo that has to do with a utility.  Whether it be a row of telephone poles along your favorite road, a water tower in the distance, a meter on your favorite historical building with Main Street in the background, the possibilities are endless.  Our eight favorite photos will be displayed on our new website and your company will receive an extra special prize.  For more information or questions please contact Karen via email at kfb@dwcorp.com or at 800-748-2271 x100.

Tired of Collecting Bad Checks? 

checXchangeData West and Money Transfer Systems, Inc. (MTSI) offer DataWest customers a new benefit that saves you time and money: electronic check recovery service from checXchange™. 

checXchange™ checXchange recovers your money using our knowledge based strategic re-presentment program.  This electronic method accelerates the check recovery process.  All successfully collected checks are reimbursed weekly to the merchant at 100% of the face value of the returned check.

Enroll today and enjoy the benefits of this automatic, effective service:

  • No long-term contract or agreement
  • No enrollment fees
  • No equipment to purchase            
  • No hidden charges
  • Easy enrollment to automatically receive the no-cost checXchange™ service, which includes free 24/7 online reporting


Attend the webinar on March 9th at 9:30AM MST and learn how  checXchange can streamline your NSF collections. To register email or call Karen at 800-748-2271.

Enrollment is Simple -Click Here to Print and fill out the enrollment form (PDF). Fax it to 727-499-7003 or scan and email to sales@checxchange.com.

If you have any questions regarding this new program, just call checXchange at 1-800-208-2964.

Snowbound and Without Meter Reads 
 
Snowed InWith the extreme snow conditions  this winter, many utilities are finding it difficult or impossible to conduct normal meter-reading procedures.   Fortunately, BillMaster has "Estimated Read" functionality that may help you get by during periods when meters are not accessible.
 
The Estimated Reads Process uses a calculated average consumption to generate a reading for the current period.  This average is a normally computed using consumption from several months, but can be modified to be the consumption from the same period one year ago,  averaged consumption from selected winter months only, or the consumption from your last billing period.

If you think this process could be useful to you and are interested in more information, please contact Data West Tech Support at 970-259-2369 x132 or email support@dwcorp.com.
2010 User Conference Workshop:
Mountain ViewBillMaster Boot Camp

The Data West Team is pleased to announce that this year's pre-Conference workshop will be a "BillMaster Boot Camp".  Topics will include:  getting the most from your task menus, the in's and out's of imports and exports, and best practices of BillMaster. The workshop will be held on August 10th with the conference to follow on August 11 and 12.  Please be on the lookout in your email inbox for the Workshop and Conference details and registration. For more information, or for the registration package, please email Karen.  We look forward to seeing you!
Data West Calendar

February Webinar: When to Add, When to Exchange - February 25th still has space available.

March Webinar: Security - Lock it Down

To sign up visit our Webinar calendar or email Karen.

BillMaster User Conference - August 11th and 12th, 2010, with special workshop "BillMaster Boot Camp" on August 10th. Registration begins early February.

Data West Out and About in 2010:
  • AWWA ACE10 - June 20 -24, 2010 in Chicago, Illinois.
Issue: 2:10
In This Issue
ChecXchange
Estimated Reads
BillMaster Boot Camp
Data West Calendar
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Tech Tip
Having trouble using your grids because you can't read the column heading?  Right-click on a grid and select 'Perfect Fit (Title)'.  This will adjust all column widths to match the column headings, usually widening the columns.

Trying to see more data in the grid?  Right-click on a grid and select  'Perfect Fit (Data)'.  This will adjust all column widths to match the data, usually narrowing the columns.
Water & Sewer
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Natural Gas
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