The BillMaster Compass
  January 2010
Happy New Year!
 
Greetings!

It's the beginning of a new year and Data West has reached a milestone - 35 years of service to utility companies through our flagship product BillMaster®. The Data West team extends a heartfelt thank you to all of our clients for your loyalty throughout the years. We look forward to the many more years to come.     

Put the "Bill" in BillMaster with DirectSource Print and Mail ServicesStatement

More than an outsource statement service, BillMaster DirectSource provides unique levels of integration, convenience and cost efficiency for every BillMaster user. As your Data West DirectSource services partner, DataPrint understands how to put the "Bill" in BillMaster.  Our experience and understanding of BillMaster data, coupled with our long-standing close relationship with Data West, allows for rapid implementation and production of what we do best - your billing statements.  

Point. Click. Bill. Call us: 505-821-8000 - DataPrint
                                     800-748-2271 - Data West Corporation
DataPrint
Mountain View2010 BillMaster User Conference

The Data West Team is finalizing details for the highly anticipated 2010 BillMaster User Conference.  The conference will be held August 11-12 at Durango Mountain Resort in Durango, Colorado.  A special pre-Conference workshop will be held on August 10.   The Conference details and registration will be emailed in early Febraury. We look forward to seeing you!
Sign Up for a WebinarWebinar
 
Webinars are an easy way for our clients to learn about, or refresh their knowledge of, BillMaster features. Each session lasts about an hour and is free of charge. Every month we select a new topic. Webinars are limited to five clients per session so we repeat that month's topic each Thursday. If you would like to have multiple people in you office attend the same session, we ask that you share one computer connection.

To sign up visit our Data West Webinar calendar, click the date that you are interested in, and fill out the registration information.  You will receive an email stating that you are waiting for approval.  We will either 1) accept your registration and send your invitation or 2) send an email letting you know the session is full or someone else from your office has already signed up for that date.  For further information or questions please contact Karen.    
Data West Calendar

January Webinar: More Than You Want to Know About Financial Transactions

February Webinar: When to Add, When to Exchange

March Webinar: Security - Lock it Down

To sign up visit our Webinar calendar.

BillMaster User Conference - August 11th and 12th, 2010, Registration begins February 1, 2010.

Data West Out and About in 2010:
  • AWWA ACE10 - June 20 -24, 2010 in Chicago, Illinois.
Issue: 1:10
In This Issue
DirectSource
BillMaster User Conference
Webinar Sign Up
Data West Calendar
Tech Tip

Make it your New Years Resolution - a daily backup of your data.  It is a harsh reality in the computer world that systems can fail. It takes a lot less time to make a backup than it does to recover from failure. A recent system failure experienced by a Data West client resulted in the loss of three weeks of work. Another client  recovered from a system failure had experienced no loss of data because they had a current backup. Testing a restore from backup is a critical step to make ensure that your backup process is working. Even if making a backup isn't part of your job description, you might want to make sure that it is being performed. As the old saying goes, "It's better to be safe than sorry."  
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