 Planning Ahead for Next Year
The 2010 BillMaster Users
Conference will be held August 11-12 at Durango Mountain Resort. A
special pre-Conference workshop will be held on August 10. We
intend to make this one as fun and informative as the 2009 Conference. If you have suggestions for session topics that would be
helpful to you, please email them to Mary Graziano. The Conference details
will be emailed to you early in 2010.
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Keeping Up With the Power of Voice
Change is inevitable in the world of technology and it can be difficult to keep up with all the advancements. Interactive Voice Response (IVR) systems are no exeception. In an effort to make it as easy as possible for their customers and potential customers to know all things about IVR, Tele-Works has established a blog. So whether you already use Tele-Works IVR or are thinking about purchasing an IVR this is a useful resource. |
Automate It!
The Data West team strives to help our clients work fast and efficient. One of those ways is to automate part of your manual payment processing. A payment import process allows you to receive payments via an electronic file sent to you by the check processor. For more information read the blog post or e-mail Julie Patterson.
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Data West Calendar
Holiday Hours: Data West will be closed on Christmas Day and New Years Day.
December Webinar: Rate Study: Run trials on prospective rate changes using historical consumption data; run various scenarios by adjusting multiple rate tiers, as well as charges for each tier.
December 10th - 9:30 AM (MST), December 17th and 24th - 12:30 PM (MST). Send an e-mail to sign up.
BillMaster User Conference - August 11th and 12th, 2010
Data West Out and About in 2010:
- AWWA ACE10 - June 20 -24, 2010 in Chicago, Illinois.
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