IPInsider Logo
The Official Electronic Newsletter of the International Parking Institute

Volume 3, Issue 8 // 
April 12, 2011

To: ,
IPI Announces New Member-Only Credit Card Payment Processing Program 
AMGMore and more parkers are relying on credit and debit cards as their primary methods of payment. If your parking operation has considered accepting credit cards or is already doing so, you know how expensive this service can be. IPI has explored many industry options in credit card processing in our ongoing effort to save members' money, and have selected AMG Payment Solutions (AMG) (www.amgpay.com) as our Preferred Provider. We're confident AMG will offer IPI members the best credit card processing program in the industry.

AMG will provide IPI members with free, confidential cost and operations analyses of their current processing services, and explain the benefits of its programs.

Program Highlights Include:
Reduced monthly credit card fees
Interchange Plus pricing
No hidden fees
Easy to understand monthly statements
Detailed PCI consultation
Seamless transition for all revenue and access control systems
Direct interaction with AMG leadership

To speak with your AMG representative and schedule your free analysis, contact Michael Mintz at 973.821.4041 or via email at mmintz@amgpay.com. You can also obtain more information by visiting the AMG/IPI Member Information Page.
IPI Meets with TSA Administrator to Review Parking's Role in Anti-Terrorism Efforts

TSA Administrator John Pistole

IPI Executive Director Shawn Conrad, CAE, and Deputy Director Henry Wallmeyer met with the Transportation Security Administration (TSA) Administrator John Pistole and other TSA officials to update them on the success of IPI's First Observer training program. Since its introduction at the 2010 IPI Conference & Expo, nearly 100 training classes have been conducted and almost 5,000 people and have been trained in this parking-specific, anti-terrorism program. Thanks to this specialized training, parking professionals made numerous surveillance reports to the First Observer call center, and information was subsequently forwarded to the Information Sharing Analysis Center (ISCA) for review. For more information about First Observer or to have this free training presented at your location for your employees, visit www.parking.org/firstobserver or contact Henry Wallmeyer at 540.371.7535.
Q. What's Green and Read All Over? 
A. Your "green" parking project! If you send us a description of one of your sustainable parking projects or programs, it may be chosen to be included in a new book on sustainable solutions in structured parking, surface parking, operations and maintenance programs. Find out more.
Parking in the News 
Video News Story Denotes video news story 


 TxDOT Officials Back Up Parking Meters ProposalVideo News Story
 Smart Parking Meters Bring Change To Downtown Long Beach
 Gettysburg Accepts Bid for Parking Garage Upgrade
 Security Beefed up at Vellejo Commuter Parking Lots
 New Parking Meters Boost Revenue in SyracuseVideo News Story
 Business Owners, City Staff Brainstorm on Puyallup's Parking Issue
 Learning Parking-Sign Language
 Parking Vendors See Less Traffic for Masters
 Council To Consider CdM Parking Meters, Residential Parking Pass System
 Cocoa Beach OKs More Parking Meters
 The City of Concord Wins Court Case Regarding RV Parking
 MBTA Manager Talks Parking With Riders in SalemVideo News Story
 Elk River City Buys Downtown Parking Lots
 USM Opens Parking Garage
 New Haven Parking Monetization Plan Still Alive
 Nantucket Parking Garage Ban Fails
 New York Inspector General Investigating Parking PlacardsVideo News Story
 Salem City Council To Move On New Parking Plan
 Silverton's Mayor Sets Meters Back to the Future
 Oregon City Commissioners OK Changes Needed for Parking Meter Increase
 Dover Citizens Press Parking Meter Removal Plan
 Councils 'Use Bailiffs' to Collect Unpaid Parking Fines
 Haverhill Council President Supports Paid Parking Plan, With Tweaks
 Somerville Plans to Replace Old-Fashioned, Hand-Cranked Penny Parking Meters
 San Luis Obispo May Enforce Parking at Meters on Sundays Starting in JulyVideo News Story


For these stories and more, visit the Parking in the News section of IPI's website.

RFPs Posted on IPI RFP Portal 
These and other open parking RFP's are available at the IPI RFP Portal. Access to complete RFP/RFQ details is restricted to IPI Members.

Recently posted RFPs:

The City of San Deigo, Calif.
For: Parking Management Services

The City of Fort Worth, Texas
For: Parking Pay Display Stations

Marquette Downtown Development Authority - Marquette, Michigan
For: Professional Services - Parking Structure Restoration Project

The City of Boulder, Colorado
For: Parking Garage Interior Design and Signage

The City of Buffalo and the Buffalo Urban Renewal Agency
For: Parking Management Services

Metro Gold Line Foothill Extension Construction Authority
For: Intermodal Parking Facilities Design Services

Have a RFP or RFQ you would like to have promoted? IPI provides this forum for parking organizations to post their RFPs and RFQs at no charge. For more information, contact IPI Membership Director, Mark Gedris
2011 IPI Conference & Expo - The Must-Attend Conference for Parking Professionals
The IPI Conference & Expo is the largest parking industry show in the world with more than 210 companies displaying today's cutting-edge technology available over four days - this is the number one place for decision-makers! More than just an exhibit hall, the IPI Expo is your opportunity to meet face-to-face with vendors and industry partners that offer you solutions for developing, improving, and expanding your parking operation. Virtually every segment of the parking industry will be represented on the show floor - no other event encompasses such a diverse and new range of solution-providers.
For more on the IPI Expo, the conference's educational programming and registration visit the www.parking.org/conference.


New Faces for The Parking Professional 
IPI is pleased to welcome Kim Fernandez to its team as Editor of The Parking Professional. Kim has extensive experience in association publications. Before joining IPI, she was editorof two association magazines, and she is an award-winning writer with pieces appearing in the Washington Post, Smithsonian, AARP The Magazine, and Boy's Life, among others. IPI is excited to have Kim on board to help make the award-winning The Parking Professional an even better magazine for its readers and the parking industry. For more information about The Parking Professional, including article submission, visit www.parking.org/tpp. Kim welcomes your ideas and suggestions on feature stories and the magazine in general at fernandez@parking.org.

IPI is also pleased to announce that Bonnie Watts, CEM, IPI's Vice President of Sales, will be the new contact for advertising in The Parking Professional, along with continuing her role as contact for the IPI Conference & Expo and The Parking Buyers Guide & Consultants Directory. Contact Bonnie to find out how you can take advantage of new opportunities to reach parking decision-makers, and to make sure you are included in the June 2011 issue of The Parking Professional, which will be unveiled in a BIG way at the IPI Conference & Expo. Bonnie can be reached at watts@parking.org or 540.371.7535
Parking Matters:  Spotlight on Parking in Real Estate Law and Industry Report
Helping reporters "see the light" about the value of parking professionals is an important goal of IPI's Parking Matters program. A reporter's query on an obscure parking zoning law recently turned into a 3-page industry spotlight on parking in the Real Estate Law and Industry Report. Three cheers to Dennis Burns, CAPP, of Kimley-Horn and Associates, Inc., Phoenix, Ariz. who helped answer the original question, giving us the opportunity to turn a little story into a feature that makes the case for how "building parking systems, properly designed, can save developers millions." Among the messages that come across loud and clear: developers and property managers can benefit from an objective parking audit; there are numerous technological and management innovations in parking systems and programs that can improve customer service and return on investment; and parking expertise in the planning of transit-oriented development is good for business and can enhance project sustainability goals. Read the full article.
A Must-Attend Webinar for You and Your CFO, Finance Director or Accountant
e-learning logoUnderstanding Best Practices and Internal Accounting for Parking Operations
Wednesday, April 20, 2011
2:00 PM EDT
Instructor: Brad Johnson, CPA, MS, Accountant for Urban Parking Management
This IPI webinar will help you and your entire accounting department develop and implement best practices for your parking organization. It will review key internal accounting functions such as management accounting and budgeting, and will conclude with a case study of an independent auditor's actual report of a parking company. Participate in this interactive webinar and learn how you can add more value to your organization.
$35.00 for IPI Members
$50.00 for Non-Members
In This Issue
IPI Announces New Member-Only Credit Card Payment Processing Program
IPI Meets with TSA Administrator to Review Parking's Role in Anti-Terrorism
What's Green and Read All Over?...
Parking in the News
RFPs Posted on IPI RFP Portal
2011 IPI Conference & Expo - The Must-Attend Conference for Parking Professionals
New Faces for The Parking Professional
Parking Matters: Spotlight on Parking in Real Estate Law and Industry Journal
A Must-Attend Webinar for You and Your CFO, Finance Director or Accountant
IPI CareerHQ Recently Posted Jobs
Connect with IPI
Now Available: The IPI 2011 Compensation and Benefits Report
From the April Issue of The Parking Professional
State of the States

CAME Americas

IPI CareerHQ
IPI Career HQ
IPI is proud to present IPI Career HQ, an online resource designed to help employers recruit qualified parking industry professionals, and to help parking professionals make employment connections. 



IT System Administrator for Revenue System - The Parking Spot - Chicago, Ill.

Channel Manager, Europe Middle East - Park Assist - New York, N.Y.

Channel Manager, Latin America - Park Assist - New York, N.Y.

Channel Manager, Asia - Park Assist - New York, N.Y.

Director of Parking and Transportation - Georgia Southern University - Statesboro, Ga.

Director of Parking and Transportation Services - Clemson University - Clemson, S.C.

Executive Director- Buffalo Civic Auto Ramps - Buffalo, N.Y. 

Transportation Coordinator, George Mason University - Fairfax, Va. 

Associate Director of Parking and Transportation Services - University of North Texas - Denton, Texas  

Deputy Director of Off-Street Parking - San Francisco Municipal Transportation Agency - San Francisco, Ca. 

Assistant Parking Services Manager - City of Fort Lauderdale - Fort Lauderdale. Fla. 


Always free to individuals looking for new career opportunities, to make the job board even more useful to employers, IPI is announcing a new pricing model:

Single 30-day job posting - $49
Includes resume database search 
Annual Subscription - $299
One fee, unlimited job postings
(each job runs for 30 days)
Includes resume database search

Reach thousands of parking professionals!  Each job posting is included in the IPInsider as well as on the home page of the IPI website.  For more information on posting a job opportunity, visit the Employers section of the IPI CareerHQ.

Connect with IPI

IPI Links
Now Available: The IPI 2011 Compensation and Benefits Report
The newest and best tool in the parking industry helps you and your organization stay current with compensation trends. The 2011 IPI Parking Industry Compensation and Benefits Report provides benchmarking information that will allow you to stay competitive by knowing salary and total compensation data on more than 20 positions. Data is analyzed by:

Type of operation (municipal, airport, university, hospital, etc.)
Type of community (urban, suburban, small city)
Organization size (by number of parking spaces, number of employees, revenues)

Data on benefit packages for full- and part-time employees as well as dependents is also included. This invaluable report is available to IPI members for $89.00 and non-members for $199.00.

Make sure that the next compensation and benefits decision you make is the right one. Order today at www.shopIPI.com.
From the April Issue of The Parking Professional
Call Center Operations for Pay-In-Lane/Pay-on-Foot Stations: Providing Good Customer Service in the Age of Technology
Dennis R. Garrett, City of Greenville, S.C.

In our ever-changing world of technology-driven parking equipment, we as parking administrators, owners, operators, and management are looking at ways to not only reduce operating costs, but to do so without sacrificing customer service.

Many companies are considering converting their operations to pay-in-lane or pay-on-foot systems to reduce personnel costs, which equate to 30 percent or more of our daily operating expenses. While these systems do save costs, a concerted effort must be made to maintain a high level of customer service with transient patrons.

IPI Members can read the rest of this article and view past issues on The Parking Professional page of IPI's website.
State of the States 
California Public Parking Association
CPPA retains a lobbyist to monitor measures at the legislature that may affect public parking agencies throughout the state. Currently the CPPA lobbyist is monitoring over 20 legislative bills on behalf of the association. These bills range from issues of:
1. Confidential home addresses
2. Off-street parking for electric vehicles
3. Vehicle rental contracts to titling and registration requirements... more information.
Pacific Intermountain Parking Transportation Association
The Pacific Intermountain Parking Transportation Association and the Association for Commuter Transportation - Cascade Chapter have annouced their partnership hosting "The Moving Forward Conference" in Vancouver, Washington, July 17-19. This is the second year of collaboration in the annual conference, and its committeemembers are confident that this partnership will be as successful and exciting as the last. The joint regional conference will provide an economical option for transportation and parking professionals seeking to learn from their respective peers while "cross-training" in both disciplines. The conference offerings will include a robust selection of technical sessions, networking opportunities, customer service training sessions... more information.
Parking Association of the Virginias
The Parking Association of the Virginia's (PAV) Spring meeting will be held Friday, May 13 from 9 a.m. to 3 p.m. at the Downtown Richmond Marriott Hotel, 500 East Broad Street. We'll discuss lighting technology and design and enjoy a keynote presentation from Shawn Good, PE, LC, LEED, lighting manager, Brinjac Engineering... more information.
Pennsylvania Parking Association
PPA's 2nd Annual Spring Training Event will be held at the Lebanon Country Club on Thursday, April 28. Join us for a morning of networking and educational sessions followed by some friendly golf after lunch! Visit www.paparking.org to become a member today or renew your membership for the 2011 calendar year.
Southwest Parking Association
SWPA 2011 Conference Update
The Southwest Parking Association will be holding its 10th Annual Conference September 20-21 at the Talking Stick Resort in Scottsdale, Ariz.
Sponsorship Exhibitor questions? Contact Nathan Donnell at nathan.donnell@digitalpaytech.com or 602.463.0335
Would you like to be a presenter at this year's conference? Contact Albert Gonzalez at alberto.f.gonzalez@asu.edu or 480.727.1604